Prime Storage

Bianca took great care of me! I was in the process of transferring units and she made the transition painless. She was professional and handled things in a timely manner. I got the best rates with maximum coverage. The office staff are very hospitable. I 1000% recommend Prime Storage for any of your storage needs.

This is the best storage facility in Winston-Salem! Super clean, modern, and safe. Chris and Bianca, the two managers, were both extremely friendly and knowledgeable. They gave me a tour of the facility and explained the rental process in detail, answering every question I had and making everything hassle-free. After booking, I was then given a code to access the facility and it worked flawlessly during off hours. I couldn’t be happier with the quality of service I received here. If you need self storage, look no further than Pinnacle Storage of Winston-Salem! You won’t be disappointed.

Bianca and Chris were friendly and extremely helpful. I would strongly recommend Getting storage space with these guys. They don't try to take advantage of you and give you the best unit to fit your personal needs. Definitely two thumbs up! 👍🏾👍🏾

Bianca is a great asset to your company. She's very business oriented and very professional as well. She really cares about her customers needs and is very dedicated to seeing them through. With all that being stated, keep up the excellent customer service and keep being a team player Bianca.

Chris was amazing, super helpful. Quick and easy process. Excellent price. Convenient location. Right next to a police station and lots of cameras so it feels super safe. All the units we toured were clean. We were able to tour the units, get fully set up and moved all of our junk in within an hour.

Friendly and great people work here. I just got a storage unit today and had the best visit compared to other storage facilities. If you're interested in getting a storage unit, I strongly recommend this place.

I'm really happy with my unit and my service! I chose Pinnacle because they were new, climate controlled, and the perfect location. Round of applause for Bianca the Manager, she is the best!!! 😊
She helped me decide what was best for my situation and pleasure to talk/ work with. It's super clean and I feel safe when entering at night. A major upgrade from the storage I was using. I definitely recommend!!

4 reasons why I give Pinnacle Storage a 5-star:
1. Welcoming and friendly employees, Chris you da 💣 👍🏻
2. Clean and organized
3. Simple and easy rent process
4. Promotions!!

Highly recommend for your house move/storage.

Andrea was such a pleasure to work with. She was extremely accommodating and because I was unable to make it during the work day….she worked with me over the phone. Thank you for your kindness & great service Andrea!!

Bianca and Chris were amazing!! Best customer service I’ve had in years. Highly recommend.

Great service and easy sign up process. Facility looks great and is just the right location for me!

Great customer service!!! I really enjoyed the service everyone one in there was wonderful!! Bianca was great!!!

Wow! What a beautiful, well-maintained facility! Chris was incredibly nice, helpful and knowledgeable. I highly recommend this location!

Chris and Bianca make a great team, great facility

Chris was great! One of the nicer storage facilities around, definitely worth every penny

Chris was great to work with! He made the leasing process easy and quick!

Chris was awesome!!!!!!!!! Facility is clean and smells brand new!!!

Pleasant experience getting unit and super clean. Thanks Chris!

great customer service