Hilton Garden Inn Morgantown

I had the pleasure of staying here for 6 nights and I must say it was a wonderful stay. The hotel is in the middle of a remodel. While my room had not been remodeled yet it was still very clean. Dated, but clean. The sheets and towels all smelled very clean and were not torn. The WIFI was quick and easy to connect to. The TV had lots of channels. My bed was on the firmer side and sleep came easily. Now to the most important part. The staff was amazing! Everyone I saw each day (minus the housekeeper) was friendly and upbeat. Courtney was one of the employees working with our group and she did an AMAZING job. She was working long days and you couldn't tell. She was always smiling and always there to help with anything we needed. She really made the stay perfect. The food for breakfast and dinner was always very good and hot . Overall this was a great stay and I look forward to my next stay

The Hilton Garden Inn hosted over 40 swimmers and their families for a weekend as our travel team came from Maryland to compete at a swim invitational. Their sales staff, especially Jolene, were extremely helpful, going out of their way to make my team comfortable and taken care of during our stay. Housekeeping was prompt, rooms were nicely appointed, and daily service by the staff was always kind and courteous. The hotel is nicely situated among housing and shopping. I didn’t hear a single complaint about the hotel or accommodations from a single traveler in my group. I highly recommend this hotel!

Very clean and nice. Room is a great size. There is a plenty of restaurants with in walking distance. A bar in the hotel. Can get a drink and site by the fireplace. Very friendly staff. Has a pool, jacuzzi and work out area.

Ordered a pizza an hour before they closed as I was picking my girlfriend up from. an outpatient surgery center near by. The recovery room didn't discharge her when originally told. Got back and kitchen had closed but Chris the cook made a new fresh pizza and Gene from then front desk got 4 extra pillows and other need supplies. Excellent customer service.

I had an excellent experience at this establishment. The customer service was exceptional, as well as the overall atmosphere. Julia at the front desk was super helpful in assisting me with everything I needed. Will be coming back!

I travel for work about half the year, staying in locations for several months at a time routinely. Of course, when you're there for that long, you're going to have issues. I've been here at the Hilton Garden Inn in Morgantown for the last month, and I've not found a single issue that wasn't immediately addressed and corrected. The small things I had were of such small consequence they're not worth mentioning, only doing so to praise the staff for how responsive they are.
The amenities of the hotel are great, and the location and closeness to everything you need is wonderful. My room was very clean, with everything working as it should.
While I'm partial to the Hilton chain in general, I have to say the thing that stands out the most about this hotel is the staff. In most hotels, there's usually that one person that is difficult to deal with, a couple that aren't quite grumpy, but aren't happy either, and then a couple that have good personalities and seem genuinely friendly. Here in Morgantown, every single person seems to be super friendly, and as helpful as anyone could ask for. They all seem to be happy to help out in any way they can.
It's great to be greeted so warmly after working a 13 hour day. The little things make a difference, and this place does the little things as well as the big things.

A+ on the location and the convenience of shopping directly across the street, and I mean that it's all physically across the street.
Beautiful Garden Inn. Inside the room was immaculate. Sheets, Pillows, bed linen, Shower, Toilet, Iron, and sink. I was too busy to dine that evening or the next day for breakfast, although that was the plan.
Clean and sleek. The layout is just as the photos appear online. I travel frequently for business and I can say, I honestly hate hotels because the majority (regardless of name-status) will not be the same as my stay at the Hilton Garden Inn last week. I got a good night's sleep and a very good shower (2x) in room # 215.
Dedicated Service.
The staff was phenomenal all around. From check-in to check-out, Top Class! If I were not on business I would have had to ask my receptionist to marry me, regardless of yes or no, that woman touched my spirit.
Excellence all around and Farewell until my next visit to Morgantown, WV.

The best part of my experience was the people...

...from housekeeping to management and even the breakfast lady.

Everyone was welcoming professional respectful friendly and accommodating.

So wonderful after a long rough road trip

Keep up the Great work!

I stay at this location at least once every other month. The hotel is in a great location, conveniently located close to WVU hospitals. There are tons of food options and a grocery store within walking distance.

What I appreciate the most about this hotel is the customer service. CJ, Zach and Anna have always gone above and beyond to make sure I am comfortable during my stay. I appreciate that so much!

Had an amazing experience staying at the Hilton Garden Inn. Everything was great, but Julia at the front desk made our trip truly memorable. She went above and beyond to help us out when we needed it. Her efforts really made a huge difference. Thanks again, Julia!

We hosted our state convention at this location. Our group had unique needs, and Jolene went above and beyond to make sure our group was accommodated. We had a great time at this hotel.

The room was spacious, clean, and comfortable. As a frequent traveler, I value great service. I gravitate towards places that make me feel like family because traveling alone gets lonely. Erica, my breakfast server, was awesome. She remembered my name and what I liked to eat. She talked to me as though I were her sister visiting at home, not at a hotel restaurant. It takes a special person to be that cheerful and kind that early in the morning! I’ll be returning to this hotel on my next visit to Morgantown!

Loved my stay! Close to everything. Julia especially was super helpful. She made my day! Thank you Hilton!

The previous occupant had smoked in the room we needed. We were traveling with children and needed adjoining rooms. Unfortunately, there were no other connecting rooms available for the first night of our stay. The staff, including Tyler the front desk attendant, and the head of housekeeping, went above and beyond to explain the steps taken and did everything in their power to make the room acceptable. We were shown the room (204) and the smell was quite overwhelming, I had never smelled such a strong smoke smell before, the staff stayed in contact with us as they ran the ozone machine and cleaned the room thoroughly. We were able to use the adjoining room until late in the evening when all that could be done was finished in the smoke-filled room. However, the smell remained, astonishing all involved; normally a machine such as the one used would clear the smell in as little as 45 minutes. I was grateful that the room was not the one my children would stay in, but I was certain I would get used to the smell and would hopefully not notice it after being in the room for a while. However, this was not the case; I even tried sleeping in a mask and could smell the horrible stench through it. Unable to sleep I went back to the adjoining room to sit until time to get ready for our day. The hotel had occupants check out of additional connecting rooms and we were able to move into those for the second night of our stay. We are very grateful for the cleaning staff and for Tyler, the desk clerk who was not only very helpful, but a pleasure to talk to as well. We would not usually stay in a hotel again after such a bad night, but because the staff was so wonderful, we will return, we understand the smell was out of their control. Thank you.

Great overnight hotel. Rooms are comfy and clean. Staff is great and its close to the highway. Have stayed here 5-6 times now on route to South Carolina and Florida as well on the way home.

Tonight I stayed at Hilton Garden Inn in Morgantown. I normally stay at La Quinta Inn and Suites but due to swim meets in town, the Hilton got my attention AND I AM SO GLAD!!!
The lobby is gorgeous and so clean & modern!!! There is a large restaurant area, bar area and seating near lovely fireplace.
At check in make sure you get your Hilton Honor free reward points by signing up. Also free welcome bag with bottled water.

My room on second floor was extremely lovely. No free breakfast but large restaurant available plus hotel is located near several other restaurants and shoppes. Indoor pool and hot tub until 11pm. 24 Gym and Business center with roomy walk in showers and amazing comfortable beds. Not to mention multiple HBO and Cinemax channels...very pleased and DEFINITELY STAYING AGAIN!!!!
OH and the stage like Casey AMAZING and Super Friendly!!! Loved my experience at the Hilton!!!! Thanks Paris!!!!

One of the best customer service experiences I’ve had during my travels. First, Erica made my day, every morning; she was always chipper and greeted me by my first name, every morning! Second, Hannah provided great customer service at the restaurant once I returned to the hotel, for the entire week. These two provided a great experience for me during my stay and will always chose this hotel over any other in Morgantown. Great job you two!!

Nice and clean but had to be let into pool area because key card didn't work

It is a very place. The staff was friendly and helpful. The room was clean with nice amenities. There was a mini refrigerator, microwave and coffee maker. There was cable . The room was quiet with a comfortable bed . They had night stands , phone chargers . The restroom was clean with a nice hot shower . The towels were soft . There was neutrogena shampoo, conditioner and lotion .
There is a restaurant with an attentive staff . There is also a hot tub and a pool . I would recommend this place and would stay there again.

Got to give a shout out to Hailey at the front desk, Nate and Hannah at the bar and Chris in The kitchen, and the manager CJ. I stayed here for three months. They made the time away from home manageable with their positive personalities and professionalism. Can’t say enough good about them!