Pilson Ram and Pre-Owned Super Center

When you go to Pilsons, ask for RANDY! Randy was so helpful, considerate, and patient with us. He will put you in the perfect car for you and your needs. We went back and forth on two different vehicles and not once did we feel pressured into a decision. Thank you again Randy for making this experience well thought out and pai

Randy McDonald was a great salesman. Very knowledgeable. We have used him many times. Everyone at pilson is always kind and helpful. Took care of our truck need very quickly. Great with my kiddos.

Randy McDonald was a great salesman. We’ve worked with him now for years. This is our 9th purchase. He is honest and personable. We won’t be going elsewhere.

Randy McDonald was absolutely the best to work with. He made the process super easy and painless. We needed a vehicle like yesterday and he made it happen for us!!! Will definitely continue to work with Randy McDonald and Pilson's

I’ve worked with Randy McDonald many times over the years….great guy always gets me the best deal

Randy was friendly, professional, and knowledgeable. I felt like I got a fair deal. Thanks!

Great to work did everything possible to get us in a vehicle

I always get my autos from Pilson. Fantastic dealership. They have the best salesman around Jeffrey Rutledge. Always honest and sincere, he'll put you in your new baby easily. The man has a ❤ of gold! Yes my brother I'm so very proud of! He has sales in his blood and is so very good at it

Great experience all the way around. Got a new Jeep Grand Cherokee from the dealer in Charleston, and they also coordinated with their store in Mattoon to get the one we wanted to test drive. Good teamwork. Would buy there again.

I went in looking at a specific vehicle and it didn’t work out due to my financial situation, so the salesman Mike quickly found another of the same vehicle that had more features but just a bit more mileage which put it in my price range. The financing manager even helped out on my trade in to make the deal work for me. Would recommend!

The service department at Pilson Auto Center recently repaired my "classic" 1978 Ford van. They did a very professional job of diagnosing and repairing several issues on the vehicle. They were courteous and made me feel like my business was important to them.

Very friendly and helpful in finding what I was looking for.

I had worked with Ben Slater in the past and so when it came time to trade-in I knew that I wanted to go back to him! I told him right up front what needed to happen and he worked hard to get me into the vehicle that I wanted and was able to afford! He is funny, personable and a hard worker!! I would send anyone to him!! I am so happy with my 2017 Dodge Journey!!

The salesman Randy McDonald in Charleston was awesome. He has helped 2 if my children with buying their 1st car. Making sure that they got the best deal. He also was very flexible in working around schedules to complete paperwork. Shelley

Randy McDonald made the buying process so easy

These guys are awesome. From the moment we stepped in the door, they were polite and courteous. Absolutely no pressure, and they got us into what we wanted at a price point we were comfortable with. Big shout out to the entire staff here, they made us with our 3 kids feel very welcome. Special shout out to Mike Lauter, and Brandon Ball, you guys rock!

I had purchased all 6 of my previous vehicles at the same place until another local dealer came in and purchased their place. I took a chance with Pilson's and I have no regrets! Jeff is the best salesman with customer service that is unmatched. The service center employees are just as great. They will take great care of you and you can trust them. Go to Pilson's and ask for Jeff!

This is the second vehicle we have purchased from Pilson Auto Center in Charleston. Our salesman was Travis Stanfield. What a great young man. He helped us find what we wanted in the price range we were looking for. Chris Whitley helped us with financing as it worked to exactly what we needed. Thanks Guys!!

Before moving to Charleston, I rarely used dealerships for service due to higher costs and the thought that they would try to convince owners to make unnecessary repairs. Pilson's is not that way. Phil and Clayton are great to work with and have been cost competitive on all repairs, including tires, compared to local businesses. They always have a driver available to take me to and from work, even for something as simple as an oil change. They always work to accommodate my schedule and in 5+ years, I have never had a bad experience with service of both Ford and import vehicles (Volvo, Honda, BMW). I also appreciate that they regularly support community activities such as blood drives and are big supporters of EIU.

I felt they were very honest about the car, its features and the past service record. They were willing to drive the car I wanted to buy from their lot in Mattoon to Charleston so I could come pick it up (I'm a graduate student so I need it to drive around to internship sites and stuff). Would recommend them to the other students in my program who are also looking for a used car.