United States Postal Service

I would like to thank Ms. Danielle for taking such great care of me today at this wonderful post office location. Ms. Danielle is so amazing, she is a true asset to the USPS. Ms. Danielle is intelligent, professional, friendly, kind, caring, helpful, and so incredibly sweet! 😊❤🙏 She truly made my day! She was very patient with me as I contemplated my shipping options and she exceeded my expectations! I was truly wowed by her. I will also be scanning the QR code on my receipt to give her a 10/10 rating in the postal service survey. She deserves the absolute best and I wish her so much continued success. Ms. Danielle has the kindest, nicest, most genuine smile and goes above and beyond for her customers. Thanks to her outstanding customer service, I look forward to coming back to the post office in the near future. She made my entire experience a true joy! Thank you so much, Danielle! 😊❤🙏

Passport application for 4 people (3 kids 1 adult)- total time 18 minutes. Wow! I call it a win! Extremely pleasant, polite and efficient employees - thank you! My best experience with USPS ever.

I recently submitted my paperwork to get a new passport at this location. I won't fault this location for the postal service's appointment system, but it certainly leaves quite a bit to be desired when it comes to choosing an available time. Anyway, after making in appointment (I suggest you look far ahead of when you need to travel, because I had to wait almost two weeks), the process was effortless. Their parking lot also has plenty of spaces, which helps if you are rushing to make your appointment time.

I will say that the entrance to the parking lot is slightly confusing (it reminds me of an entrance that would have a gate present) if you are driving to the location, but I found it as soon as I turned around. I can't find a reason not to give this location five stars, so I'm sure other will have good experiences as well.

This is a fantastic branch. The employees always do everything they can to help out, and I have yet to have a negative experience. Today I witnessed a woman verbally abusing one of the cashiers for her own mistake, and he remained respectful and calm throughout, never sighed or changed his tone or in any way reacted to her cruelty. He never should have been in that situation, but it was a testament to the professionalism of the employees here.

I've been to this branch many times and always had excellent service. They were also very helpful in getting passports.

I am very surprised about the bad reviews. The actual deliveries in the area do not come out of this office, since the mail is sorted and trucks work out of Ballston, but they do drop mail off here a day later in my zip code.

Despite what other reviewers have said, we've gotten good service at this location. Their machines for calculating package postage are easy to use, employees are friendly and helpful, even for non-mail USPS services. We basically only go to this post office, and haven't had any issues.

I think I'm dropping off care packages to my deployed fiancé once every two to three weeks at this location. They're incredibly efficient and stay open until the last minute on Saturdays. I appreciate their accuracy, and efficiency and hope they continue. They may come off unkind if someone didn't know how to fill out paperwork (which means they usually didn't read the form directions). However, they allow customers to step aside to fill it out. As an original southerner, I don't need super kindness nor do I expect it in northern Virginia from federal employees. I do expect them to do their job. This team does it and does it well.

I had relatively good experiences here. They explained everything pretty well

always clean and efficient, this office has some of the kindest postal workers you'll find!

Aziz is very helpful. He helped me a lot for fast and smooth checkout.. first time I had a great experience with this usps..

Best Post Office I have visited; very friendly, knowledgeable staff, and They get things done on time. What else can anyone ask for!

This post office has very nice, helpful peoples. A gentleman, Aziz, and a lady, Tran, are very helpful. They helped me to solve a lot of troubles.

I was surprised to see all these negative reviews. We have always gotten wonderful service from this location.

Great service. Don't know what all the negative reviews are about.

Staff is quick to get you in-and-out!

Staff provide customers great services!