Koons Used Car Outlet

Working with John was an excellent experience. I was in a hurry and needed a car that day. John went above and beyond his normal responsibilities to make sure was on the road that evening with my vehicle. My issue became our issue as I needed to leave with a promise to return and waited for me until late in the evening to finalize my paperwork and I drive home in my new ride! The service was excellent!! A truly awesome car buying experience!

I drove them crazy but they help me. I can now laugh about it. They are very understanding and yes I am a grown brat and I feel they can handle anything especially like me. So thank y’all very much I love my new car.

Zachary was a fantastic salesman. He was very knowledgable of product information and was incredibly helpful during the purchasing process. I turned in an Acura RDX and now have a Mach-E. I love my new car!!!

I car shopped for months before I found my perfect match at Koons in Falls Church. The sales team was AMAZING! They reached out to me to set up a time to come see the car and it was ready when I arrived! Aurora Meiers did an outstanding job answering my questions about the car, and she was not pushy like most car salespeople. I highly recommend purchasing your next vehicle from Koons! Beautiful cars and excellent service! 👌 💯

We had a great experience! Everyone was nice, attentive and very hospitable. We are happy with the purchase we had and we’re offered a good deal for our trade in. Recommend this dealer 100%.

I had the pleasure of working with John Evans and he went above and beyond for me when I worked with him. I went in to test drive a similar vehicle to the one I purchased but it was not ready to be driven so he went to get this car for me to test drive. Since the wait time was longer than normal at the financing location he offered to get us snacks and something to drink which is going above and beyond his call of service. All around just a very nice person and very easy to get along with. I want to thank him for making this experience more enjoyable!

The team I worked with was really great, I knew going in that I was likely to buy the vehicle and they did their best to move me through the process quickly. I was also very impressed with how much information the finance manager, Dean provided me with. He really helped me make the best decision for my specific circumstance. My sales representative Ibrahima was also great, had such a good attitude and I did not feel pressured by him like some car salespeople can be.

Derrick at Koons Ford is definitely the person you need to see if you’re in the market for a new or used Ford product. He’ll work with you to get you the best deal. Super person!

Alex M was absolutely awesome to work with! Super smooth process of picking up my vehicle. He really went the extra mile to stay late and help me to accommodate my schedule. I will definitely ask for him again with future purchases. Thanks again Alex!

Very professional and friendly. They do not pressure you in to a sale and they work at your speed. 100% recommended to whom ever that is in the market for a used car.

In today´s day is very hard to purchase a new car, and a used car with the prices so unstable and the interest rates up the sky, is very though for a first time buyer. I decided that even all that I would purchase my first car in USA, I did my research about dealers. I choose Koons because of the wide variety of dealerships and the thick back bone in the industry. But when I arrive to Koons Used Car Outlet everything went above and beyon; Aaron was the first gentleman to take me in, polite, smart and decided to assist; he showed me the cars just in my budget, he listened to my expectations and took me for a ride in two of the cars I eye on. At my return the manager Anthony was caring and involved, not for the sake of selling but for the fact of knowing what I was going through. The next day I came back decided of what I saw and this time a very nice lady Ayah took care of me. All together the team of Koons Used Car Outlet helped me to land my first car in USA, Yusuf the finance manager took care of listening my needs and my story and converted that into numbers and got me an amazing rate with amazing benefits. I am very thankful for the outcome and not just for that but for the very human and close attention that all the team had with me. This was a literally AAA service from the team.

Professional staff and friendly service. The salesman (Curtis Graves) was very helpful with providing as much information on the vehicle I was interested prior to my arrival and test drive. The finance officer was extremely helpful by finding financial options that provided the best deal for the purchase.

I went to Koons outlet to help my friends look for a good used car and they finally found a car that they liked. The after purchasing service was really great too. Hamon was the one who showed us the cars and helped us through all the processes. Thank you Hamon for helping my friends with all the details.

My wife and I were on the hunt for a car and Jonathan went above and beyond to make sure we got exactly what we were looking for. I would definitely recommend him to anyone searching for a car.. Jonathan is very kind and patient!. We are really happy with this car, thank you!!

I had a great experience at Koons. My salesperson Aaron Coston was knowledgable and friendly and a pleasure to work with. The manager on the outlet side Anthony was fantastic as well - helpful and forthcoming. Financing was as pleasurable as financing could be ;) We left in a very nice SUV that my children can now destroy with stunning efficiency.

Andreii is the funniest finance manager I’ve ever worked with. My friend bought a car here and the team was incredible. Paul Diberardino was extremely friendly, informative, and efficient. Ali was a very reasonable man and helpful to work with. Andreii took the whole experience home. I’ve been in the car buying situation many, many times with friends and family members and these guys are awesome.

Process was easy, Colin worked with me to find what I was looking for, was patient working things out, and the whole team did a great job being upfront and honest about what they could and couldn't do when it came to finalizing a deal that worked for both parties. Absolutely love my new car!

They were so wonderful and helpful. Jonathan took care of me and my daughter and just did above and beyond for us. Will be going back and will really reccomend them to my friends...Anthony was just as amazing and really helping in every step of the way. The whole team is just wonderful.

Y’all have a fantastic team and a great operation. Hector and Carlos did a wonderful job taking care of me and my son. I found just what I wanted in your online listings and they let me take it out for a test drive right after we showed up that afternoon. It was beautiful! Then your finance team helped me get through the paperwork quickly and we left in my new car to get home in time for dinner.

Good customer service and less pressure sales. They Answer and explain the reasons for me (e.g. why I Ned extended and maintenance warranty and the like). Thank you, John, Tony and Trevor the sales manger.