Wells Fargo Bank

We met with Stephanie Broxton who was able to slip us in to complete some time sensitive wire business. She was quite possibly the most professional and efficient banker I have dealt with in years! Such an asset to Wells Fargo. Much praise.

Stephanie took great care in working with us, Thank You.

Always a perfect experience. Been a member for 11 years. Never, I mean never a negative experience. Thanks 👍👍 Wells Fargo !!!!!.

Had a great experience at this particular wells fargo. Everyone is extremely friendly and personable to meet your needs. I am glad to be a part of the Gainesville community and have such a great host of staff to assist me with my banking.

A small but very efficient place and the personnel are very nice.

As good as it gets, friendly, knowledgeable, helpful!

Always good service!

Loved it

Excelente

Fast service and a courteous staff.

Spouse's mother's bank.

I've had no problems with the bank itself but this is the only drive up atm in town and it's been broken for like 6 months!

Customer service at this Branch was absolutely distorted! My husband and I went in to get assistance on a SBA LOAN and the customer service representative told us that we had to call to apply which was a Bold faced lie! We called the number to find out that we had to apply from the Branch. Sadly it made us feel like we we're being racially profiled. However this isn't the first time at this Branch that we didn't get the Help that we needed!!

The black lady (Debbie on my receipt)working the drive thru window is very unprofessional and rude. Every month I use the drive thru to get a money order. On several occasions she’s asked “can you not come inside and do this” “we don’t like doing that at the window” . The audacity of her to tell me how to receive MY money. Customer service classes are very much needed.

Teller waited until she was going to hand me my money to tell me about a $7.50 fee. I'm looking for a new bank, and definitely won't use Wells Fargo Bank.

Your responses are like a broken record! You always ask people to do something else. That's exactly why you are losing customers.

Bad customer service.
Made an appointment to get info on a FHA and was told they didn’t do them they only did personal loans then was told why I didn’t go online and just do it and then was left there and told to do it on my phone because they actually do do them lol what was the point of making the appointment if I wanted to do it online I would have .

WELLS FARGO NEEDS TO REOPEN THIS BRANCH TO MORE THAN JUST DRIVE THRU!!!! YOU CLOSED THE NEW HOLLAND BRANCH ENTIRELY AND WE NEED ACCESS ON THIS SIDE OF GAINESVILLE!!!!

Drive-through teller needs some customer service skills.

Atm out of service or you cannot deposit money in it....