west elm

Aileen in delivery and scheduling was incredibly helpful and efficient when I was in contact with her regarding the delivery of a bed frame and dresser. I recommend ordering from West Elm, as the customer service is amazing.

The sales associate that helped us today is Chelsey. She is extremely courteous and very informative. She was knowledgeable and professional. Her customer service was the deciding factor in our purchase.

First time I was in store..Nice space and salespeople let you know they are , if you need them. They do not follow you around. A bit pricey , but sales are good.

The sales associate was incredibly helpful and patient with us. We received really great guidance from her; she really knew what she was talking about. That's how you do customer service!

I recently purchased some items from West Elm on Magazine Street.
The store is beautiful and the sales team is so helpful. I worked with Jessica and Brooklynn and they both were so knowledgeable and kind.

The custom sofa bed I ordered came in exactly when they told me. It looks beautiful in my home and I am so thrilled with the quality
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The delivery crew was excellent and I was very pleased how easy it was to set up a delivery time with their call center.

I want to give a special thanks to the Manager of the store- Jason.
His efforts on our behalf were exceptional. West Elm is so lucky to have such a wonderful Manager who cares about his customers.

Thank you West Elm for a truly amazing buying experience!

Great store with aesthetically pleasing furnishings and decor.

The sales rep helped me find the best deals in store. There was a promotional online, which I didn't know about that the rep also applied to my purchase for an additional 20% off. Service entrance easily accessible on side for pickup. I look forward to shopping here again.

Pricey, but beautiful style and high quality abound. If you don't have kids or pets, this is the place to feather your nest. The staff is super low pressure, too. Or maybe I just look like I can't afford anything there? Either way, I like their stuff.

Haven’t purchased anything yet. Just moved to the area and started looking for pieces to add to what we have. Each time I’ve gone in the store the staff has been friendly and helpful. A little pricey on some pieces. Look forward to purchasing an item or two when we close on our house.

Was here looking for a couch earlier. The staff is very friendly. Mary in particular took the time to show me several couches and helped me get some swatches to take home. Great shopping experience.

Extremely friendly staff! Found just what we were looking for!

Just got off the phone with Jason who was such a huge help to me!! What a great customer service experience! Thank you so much! Just ask for Jason!

Love the store 😍

Bed frame was easy to install and understand! Would recommend

I will go back!! Lovely upscale items and helpful staff.

Wonderful shop... Matthew the lead decorator is da bomb...ijs

The staff is always super friendly.

New Orleans store is Well organized.

One of my favorite stores!

Excellent