Lusby's True Value

I shopped Lusby's because they are a small business that is connected to the community. Competitive with the big box stores as far as pricing. No high pressure Salesforce here. Great and informative conversation with Mark. Will shop here when I need appliances.

Very pleasant and professional
Appliance pricing was better than major retailers
Delivery and taken old appliance away pricing was better than major retailers.

I bought a dishwasher from Lusby’s and one month later it gave an error message and wouldn’t run, right before Thanksgiving. John, from Lusby’s took time to come to my home in Onancock to look at the dishwasher. It was an easy fix, thank goodness- change the detergent. We were up and running for the holiday! I do appreciate working with a small business who puts customer service first.

This is the beat place ever. After another experience with a chain store (who came to deliver but then refused to enter b/c one delivery person was allergic to cats), I walked in to Lusby's last night and now (10 am next day) have a gorgeous, well-priced fridge here in black (not the while only available elsewhere). Earlier I'd called Lusby's about repairing a different fridge and was very informatively and courteously assisted (with a tip to Google the code on that fridge's door & try turning it off for ten minutes to see if it would reboot & self correct) and a repair tech's #. The delivery men are in-house employees, and there was no delivery and removal fee either! I repeat my assessment, "best
place ever!"

If you need appliances and want excellent customer service then call Lusbys! No hassle, quick and easy to deal with and they were able to deliver the next day to Accomack County which I was so thankful for because old fridge broke and we needed one asap. I appreciate being able to deal with a locally owned business instead of the big box stores!

Fair price, personal friendly service, real advice. In stock appliances. Fast and easy. We highly recommend supporting local businesses such as Lusby's.

They were well informed about the appliances I needed to buy. I am very happy with my purchases. I will go back in the future.

They are very friendly and will help the best way possible. Will even recommend you to others if they can't help you. Keep up the great work.

A fantastic small town store. They are always willing to help and they give great service.

Good selection of appliances. Friendly & informative customer service!!

Very nice people to deal with and lot's of inventory to look at. I will be back.

Very helpful and efficient. They won't try to sell you anything you don't need.

Needed a refrigerator asap. Personal service and pronto delivery same day. AMAZING.

Great people to deal with

Absolutely a pleasure to work with.

Always has what we need.

Love that little mom and pop store

Personal service expert.

Fantastic people