Moss Roofing Houston

We recently had our roof replaced by Moss Roofing, and our experience with them has been quite exemplary. James Shane was our consultant, and he worked directly with our insurance company adjuster, answering all their questions. This was a big deal for us since we are not experts in roofing or insurance.

We had an appointment set for Friday, and they arrived promptly at 7 am with a large crew. They began working immediately, and before we knew it, our old roof was already removed. By the end of the day, they had our new roof completely installed.

When we went over the roof with James, we noticed some minor details, which they addressed immediately. We have many plants in our yard, and they took precautions to ensure none were damaged during the roof replacement. They left our yard immaculately clean and took all the trash with them. They even power washed the outside of the house, which was a bonus.

All in all, our experience was excellent, and we recommend them to anyone looking to have their roof replaced.

We had hail in Sugarland in early April 2024. Josh the sales consultant knocked on our door and asked me to take a look at our roof. I reluctantly let him do it and he told me about the roof being damaged and how we need to change it. He said he will work with our insurance as well and I will not have to do anything besides pay the deductible.
I told him that I will get back to him. I asked around in our neighborhood about Moss Roofing and a lot of people had used them and had great things to say about the service. We decided to go ahead with them and I am so glad we did. The whole process was so stress free and Josh handled everything and answered all my questions so patiently.
The crew came at 6 in the morning and worked relentlessly till 6 in the evening and did a fabulous job. The clean up was also very good.
Moss Roofing made the whole process so easy and stress free for us with such excellent craftsmanship and work that I am so glad we went with them. I am glad i took a leap of faith.
I will highly recommend them.

Moss Roofing in Houston, TX is the epitome of efficiency! Living in Houston means dealing with unpredictable weather, and after our roof suffered from hail/wind damage and decking issues, it was time for a repair. One word to describe our experience with Moss Roofing: stellar.

Enter Robert, our salesperson extraordinaire. Instead of immediately pitching the job, he guided us through the insurance claim process, even persisting with an appeal when it was denied. Though the appeal didn't succeed, Robert secured us a fantastic rate to replace the entire roof.

The work crew, punctual and ready to roll by 6:20 AM, worked like a well-oiled machine. Fast, efficient, and detail-oriented, they wrapped up the entire job by 4:15 PM, just before the rain kicked in. Moss Roofing and Robert turned a potentially nerve-wracking situation into the best possible outcome.

From their diligent efforts to Robert's advocacy and the crew's skillful work, Moss Roofing is top-notch. If you want a roofing company that turns challenges into triumphs, they've got your back. Highly recommended!

We had a great experience with Moss Roofing Houston, namely James Shane. He was professional, respectful of our time, and knowledgeable. We appreciated him being there to help us discuss with our insurance adjuster and being available to answer our questions. He made the whole process as painless and smooth as possible and we were very impressed with the service provided in the end. Oh, and we love the roof! It looks great! We highly recommend Moss Roofing Houston and particularly James Shane for your roofing needs.

Moss Roofing is awsome! Haygen has provided us really great service! There were a lot of situations going on in our case, but Haygen provided huge amount of help. He communicated with the insurance company to get the claim approval. Haygen explained everything crystal clear and walked us through the process. Our schedule has changed many times, but Haygen and the moss roofing team are very flexible. The project day only took one day and went very smooth. Also, they cleaned up after they finish. Look at the new beautiful shining roof!

Otu and the crew did a great job start to finish. They were knowledgeable and courteous explaining the insurance process and handled the job professionally. I would recommend this company to anyone considering a new roof for their home.

I recently trusted Moss Roofing with my roof replacement and they didn't disappoint me. Wayne Beasley was wonderful to work with and he is fully knowledgeable and more importantly fully reachable anytime you have question. The job itself went smoothly and they handled the unexpected rain adequately. After job clean up was also fantastic. Don't have any issues for recommending Moss Roofing with your roof replacement.

Moss Roofing Houston did a very good job replacing our old roof. James Shane was very friendly and helpful, worked with us on scheduling and explained the paperwork for the insurance claim. He was very responsive to our needs and patient with all our questions. His crew of 12 men was quick, efficient, and most importantly, they arrived on-time.
I would highly recommend James Shane and Moss Roofing Houston for their work

Josh worked exceptionally hard to get our claim approved with Allstate. We were initially only awarded a very small sum but he worked for over a year to challenge that decision and we finally got our new roof a few days ago. Had he not stayed optimistic and persevered, I would have given up and given in to the insurance company. I also appreciated that he guided me through all the additional paperwork and contacts. He was always responsive and polite.

The roof was completed quickly (1 day) and the roofers did a good job cleaning up our property afterward.

After a major hail storm, we needed to have our whole roof replaced. After doing some research, we decided to go with Moss and couldn’t be happier with that decision. Sean was awesome to work with and made the process easy on us by working with our insurance company and inspector. He stayed in contact and kept us up-to-date on where we were in the process with the insurance claim and was always available to answer any questions or concerns we had.
Once everything was settled with our claim, Sean got us on the schedule quickly and the crew got the work done extremely fast and without an issue…even the cleanup afterwards was handled incredibly well.
I would definitely recommend Moss Roofing and won’t hesitate to work with them again should the need arise.

James provided great service! This team is honest and reliable. They provided tarps to protect the plants surrounding the house, took away all debris and removed the roofing nails with a huge magnet. Great attention to the alignment and placement of the roofing material, plus the ridge vents!

My case is a little tough but Moss Roofing did a great job to win. Before I met Brian Townson, I have worked with other roofers
but claims were all rejected. Brian worked much harder and smarter than others. His communication is also much clearer about each step in the process. Finally, we won the case and had the roof replaced yesterday. His team also did an excellent job replacing the roof.

I recently had the pleasure of working with Moss Roofing Houston, and I must say, I'm thoroughly impressed with their professionalism and expertise, particularly Brian Townsend, who guided me through the entire insurance claim process with ease.

From the moment I contacted Moss Roofing Houston, Brian was by my side every step of the way. His knowledge and understanding of navigating insurance claims were truly remarkable. He effortlessly identified all the issues with my roof and effectively communicated them to the insurance adjuster. Thanks to Brian's expertise, my insurance claim was approved in a matter of days, which was beyond my expectations.

Moreover, the team that worked on my roof demonstrated exceptional dedication and craftsmanship. They arrived promptly at 6 am and worked tirelessly until evening, ensuring that the job was completed efficiently. Not only did they execute the roofing work with precision, but they also left the premises spotless, which I greatly appreciated.

Now, thanks to Moss Roofing Houston, my roof not only looks great but also provides me with the peace of mind knowing that it's in top-notch condition. If you find yourself in need of assistance with an insurance claim, Brian Townsend is undoubtedly the person to turn to. His unparalleled knowledge and expertise make him the go-to guy for such matters. I haven't encountered anyone as knowledgeable and capable as him when it comes to handling roofing issues and insurance claims.

Overall, I highly recommend Moss Roofing Houston for their professionalism, expertise, and exceptional service. They exceeded my expectations in every aspect, and I'm incredibly grateful for their assistance.

I can’t say enough good things about Brian Townson of Moss Roofing. Brian was extremely professional and knowledgeable on the process of replacing my roof, from start to finish. His expertise was extremely helpful as he acted as the liaison between myself and the insurance company. The quality of the team’s work, and their attention to detail was exceptional, and I am happy with the final result. Five stars all the way to Brian and his team!

Last year, we reached out to Brian Townson with Moss Roofing to replace our roof. We had a great experience with Brian and everything went smoothly. Over a year out , during the recent thunderstorms and rain, we noticed a piece of roof shingle fallen on our grass. We thought that the thunderstorm had blown some of our roof shingles. So we contacted Brian and within 24 hours he had a person inspect our roof. It turned out that the shingles were from our neighbors roof. I really appreciate the prompt service by Brian and would high recommend Brian and Moss roofing to anyone looking for roofing needs. They truly stand by their work. Thanks

Moss roofing inspected roof and worked with the insurance agent to get approval. Mr. Otu was very helpful and easy to work with. He also did follow-up inspection to ensure there are no issues
Yes and the new roof has been properly done. We recommended to our friend and Moss did good job for them including insurance claim approval.

We recently had the pleasure of working with Brian from Moss Roofing for multiple properties, and I couldn’t be happier with the service. Brian was proactive in dealing with the insurance adjuster, ensuring that the claims process went smoothly despite the added complexity of having solar panels. Their experienced team is well-equipped to handle various roofing needs, including repairs, installations, and maintenance. If in need of roofing services, I highly recommend reaching out to Moss Roofing. Brian’s dedication to staying on top of things and minimizing any issues during the process was commendable.

Sean was one of the most professionally humble humans I’ve ever had the opportunity to work with. He took the time to listen to both our wants and needs, and easily found ways to resolve any challenges we faced relating to getting our roof replaced. Sean was patient with us as we gathered all of the necessary home insurance information, and made sure to work with our schedule when it came to getting the work done. I would highly recommend Moss Roofing to anyone in need of a new roof, and if you can - ask for Sean!

Sean was polite & efficient. He took care of the roof insurance & was well organized with scheduling. He made sure that the work was completed in a timely matter. Would recommend him to anyone needing roof repair!

Sean is knowledge, professional to help us claim to insurance company and all the process. They help us replace the new roof. Great job