United Airlines

This lounge is one of the best in the United network. There is a sit down restaurant, full bar, showers, buffet, and ample seating. Noon-ish is probably the busiest in the lounge.

Well deserved one of the best lounges in the world. Simply few levels above compared to standard United lounges. Just past the checkin desks are showers if you need one. Bottom floor is quiet zone with few comfortable armchairs, well equipped with charging points and few restrooms. Don’t expect any food, just water and tea. Up the stairs or escalator is a busy good and drinks zone. It’s usually very packed and hard to find any free seats especially during evening rush hours. Decent selection of food options frequently replenished. Well equipped bar with wine drinks and coffee. The hidden secret is however a la carte restaurant at the very end of lounge. Most people don’t get that far and do t even know it exists, it certainly happened to me once. It’s first come first serve basis, so if you arrived earlier you may be lucky and get a seat. Sometimes they do waitlist but it may take a while. Rasta has quite limited, but nice choice of chef prepared three course meal. On the day I was there they were serving a burger and vegetarian pasta for main. Good selection of wines as well. Overall I’m really impressed that United stepped up its game and pulled this amazing lounge! Well done !

Nice lounge, definitely a little nicer than the typical united lounge. Better food options, including a service dining room with very friendly wait staff. Drink options are definitely more premium. Still was on the busier end of the spectrum but always able to find a seat.

Loved the on demand dining concept, although portions were small. Restaurant quality food. I ordered a couple plates to have a satisfying breakfast. Traditional buffet style tables aLounge was quiet, very clean, and not too crowded during mid morning on a weekday. One of the better lounges i have visited.

Great food, nice lounge. Not too full. Clean and showers available. They also have a dining room next to the standard buffet.

One of the nicest and well balanced airline lounges I've been in recent times. Huge, spacious, quiet. Well staffed with nice smiling caring people, and presentable too. Great selection of healthy, natural, real food (meats, pastries and breads, cheese, fruits, and egg dishes) and the beverages are very good too. I didn't see junk food at all (potato chips, sugar-loaded cookies, of any sort).
Mostly I fly Star Alliance, and the lounges of ANA, Singapore Airlines and Lufthansa used to be impressive, but not recently--over crowded, poor selection of foods, understaffed. In general onboard service of American carriers is not as good as compared to their Asian counterparts and Lufthansa, but on the ground, here in SFO their "lounge department", shines like a star (Polaris is the name!) and is definitely outstanding. Kudos to all the people involved on this service!

United Polaris is located just after we clear the security check for all G gates. Location is great and easily accessible. People are nice and the view is just amazing. Sitting arrangements are great. Separate dining area is a plus. Food is typical American food. Good omelette and great drinks. So if you are flying business the. Be sure to visit this great place. Hey another point is very warm and humble people they are amazing…

Honestly I wasn’t going into this lounge with high expectations…. I was very pleasantly surprised!

We accessed the lounge in advance of a Singapore Airlines flight. The service from the entry staff, bar staff and restaurant staff was all lovely. Staff were focused and attentive. A couple of minor communications issues, but I put that down to accent related issues rather than unprofessionalism.

The lounge itself is busy, but it never felt too crowded (we were here on a Sunday evening).

Bar had a small lineup, but managed to grab a couple of glasses of wine within a few minutes. Champaign was lovely.

One great feature of this lounge is that you can do formal seated dining. I had the miso soup, mushroom risotto and green tea sorbet. Finished with an espresso martini!

There is a large variety of lounge suites, chairs and tables to suit all passenger needs. The suites look super comfortable and classy, perfect for sneaking in some work between flights.

Overall, a very classy experience. Goes to show you shouldn’t judge without experiencing first hand… I would happily come back again.

This lounge is quite large with two separate areas allowing you to always find a quiet spot. There are plenty of outlets for charging(don't forget your charger). Unfortunately the second tea place disappears late at night and the main food area is sometimes quite tight. There is good wifi and friendly service.

Hands down, the best business class lounge in the US and possibly North America. The sit-down dining room food quality is awesome, the shower and nap rooms are top notch, plenty of food, drink, and seating options. Great spot to relax before or after a long flight.

We have been enjoying visiting the Polaris Lounge when we fly with UA. The lounge is new and spacious especially after the remodeling. We certainly do not miss the time when we had to be in other lounges when it was closed. The staff are friendly and always have smile on their faces. They are attentive to passengers' needs. We like the dining room and be prepare around lunch time it gets busy. The shower and quiet rooms are our must prior hopping on our long international flights.

The lounge is very comfy with tons of food options. IT IS HUGE! It offers coffee and espresso drinks, full breakfast, full bar and tons of quiet seating. There are places to sit for individuals and couples as well as families. Definitely check this place out if you're flying United Polaris in SFO!

I saw some negative reviews. This one in SFO is huge, 2 levels, complete with shower, enclosed phone booth, shower stalls, quiet booth, meeting room and conference room. The food rivals a 4 star hotel buffet. I should say it is now breakfast rotation soon to be lunch. I am saving some room to try out their lunch selection. I should also say I am in their menu order dining room, at the end of a vast buffet line area. I am posting pictures of what I had. Very friendly wait staff. Free flowing champagne and mimosa. People happy. Glad to see.

One of the high end lounge in SFO with good food and service. The right wing serving the food is always crowded. But once you head left, there are plenty of comfortable seats overlook the airfield with a desert/drinking station. Much quieter place for you to relax!

So I write this review in perspective of airline lounges in the United States and not compare them to some of the flagship lounges of other airlines around the globe.
You might wonder what credibility I bring to the table. I live on four continents, worked in over 50 cities and on a busy year travel up to 500,000 miles.

Now to the lounge: United really did a marvel piece on this lounge. It's spacious, clean, seats are comfortable, food selection offers a wide variety and the bar can mix most cocktails you desire.

I personally like the quiet rooms on the lower floor in the back.

Also their shower rooms are spacious and modern.

Well done

A GS member

Great Polaris Lounge for international Polaris class passengers. Free real food and alcohol 🍸. Lots of room to stretch put and sleep.

We were invited to this clubs because of our business class seats on Turkish Air. It is one of the nicer clubs I’ve been to. They have a nice dining room where they take your order and serve you at the table. The food there was hot or miss. The cheese plate was nice and so was the buffet outside of the restaurant which we brought it into the restaurant. The lime custard was one of my favorite. It was like a crème brûlée infused with lime. So good. They would get drinks from the bar for you as well. The service was only ok. They never brought our entree. It is very spacious and the restrooms were great.

Awesome business lounge! It's very spacious and not too crowded. There is a great selection of food options including hot and cold dishes and a range of deserts. Armchairs are comfortable. Some have dedicated space with a small table and a lamp.

Very relaxing, showers and quiet rooms available. The food is amazing and they can cook it to order or they have a buffet. The place is huge and not only can you always find a seat but usually you can find a section that is mostly open. They have snack and drink areas spread around as well in case you are not sitting near the buffet or bar which are the busiest areas.

Excellent Lounge. Nice selection premium liquor including Grey goose, aviation gin, Hendricks, crown royal, Johnny Walker Black label, etc. Excellent wine selection. Nice selection of draft and bottled beers. Food was good with a wide selection. Nice service. Very comfortable seating. Showers and quiet areas available. WiFi was fast.