Bob Lancaster Insurance

Bob Lancaster Insurance handles all my Business Insurance. They get me the coverages I need at the absolute best prices. Very quick response, always friendly and they know their stuff! Highly recommend.

Great staff! Very knowledgeable! Excellent communication and customer service as well. We highly recommend.

Best insurance company and prices ever.

I only had a question. And they were happy to reply.

I have to say it only takes 1 person to ruin a reputation of a successful business and this location trusts too much in one persons lack of follow thru that soon they probably will not be open due to her inability to get a task done in a timely manner. If you must call here and Elaine answers, hang up!

Been a longstanding customer with Lancaster. They never had the best service and were always very slow, but it was ok enough. That has changed with Elaine being a terrible person and horrible customer service representative. After you call and talk to Elaine and others, they state they will help and "yeah, no issues." In reality, they do nothing at all. Elaine is a waste of breath and this company, unfortunately, will get you stuck in a policy and unable to carry out even the basic task needed. Stay away and find someone else, this company does not deserve your money. Just huge frustration.

Attitude changed once I once to switch insurance, and called daily to speak with Jan. Not only was she always busy but the company help my check/ deposit for over 15 days and counting.

Not happy with their service at all

stay away, don't get back to you, don't respond to emails, hang up on you

Negative.