Phoenix Restoration Inc.

I found this company, Phoenix Restoration Inc, because they came door to door to advertise their business, the good old fashion way! They seemed professional and had very good advertising so I took a chance on them. Alonso was a dream to work with...very responsive, understanding and respectful throughout the entire process. They valued communication about all aspects of the repair from the initial inspection, to dealing with the insurance and mortgage companies.

We had some wind damage, like several of our neighbors, and a leak started in the dining room as a result. They took a lot of their time putting together a comprehensive report so that I could understand exactly where the wind damage was and how they were going to fix it. It was very professionally done. The only snafu was about the leak in the front dining room, and we cleared that up. An additional plan was quickly executed about a better way to fix it. Arturo, the owner, gave me an assurance that we mattered and they wanted us to be completely satisfied.

I would 100% recommend this company in the future. They had their communication game together from the beginning, and if you value that, then this is the company you should deal with. They did not ghost us or dismiss any questions or concerns. Their customer service is A-1.

The before and after photos speak for themselves. They have a good selection of rooftops to choose from. They also painted the face of our house after the leak was fixed, which gave our property a fresh new look and excellent curb appeal. I was also impressed that the repairs and installations were done per code, that has been updated, since we purchased the home 18 years ago. I am very particular about how I want things to be done and they checked every box.

After a few weeks of brutal and nonstop rain and wind, I can definitely say our roof was replaced with quality materials, good craftsmanship and on time. There is no sign of a leak or further water damage. The entire replacement took one day and they returned a few times for touch ups and to double check the installation. There is also a three year warranty in the contract, if there are any issues, which gives me total peace of mind. We are very happy with this purchase. EXCELLENT WORK YOU GUYS!

I have to say Phoenix Restoration Inc is a first class operation!
At my first meeting with their point man Jonathan Ramirez last summer, I was impressed by his friendliness and clear statement of how he believed his company could assist us with our my roofing needs. Once I set up the inspection appointment with Jonathan and his crew, the team, lead by Project Manager George Shultz, took charge of the entire project, freeing me from worry. They liaised with our insurance company all the way, ironing out all the necessary details until our roofing and gutter projects were successfully completed to our satisfaction.
Kudos to a group of professionals who obviously know their business and delivered what they promised!
And our new roof looks fabulous!

I was referred to Phoenix Restoration for roof replacements on my home and shed. Carolina was professional, made the entire process easy and affordable. Jonathan and his crew were great on installation day. I am very happy with my new roofs and will definitely recommend Phoenix Restoration to anyone needing a roof replacement.

Lisa

I worked with Carolina and the whole process was so easy and smooth. The whole process took under 2 weeks and the crew finished the roof in one whole day. I highly recommend this company for your roofing needs!

I would highly recommend Phoenix Restoration for your roofing needs. Arturo and Tony were very professional when completing the initial inspections and explained processes and next steps clearly. I asked a lot of questions and they always responded quickly. They helped me to work with my insurance company and were there to explain when I needed more clarification. The day of the installation, the crew arrived on time, were very friendly and respectful of my property. They finished the job promptly and were very thoughtful in leaving the property in the same if not better shape than when they started.

Phoenix Restoration did a great job with my roof replacement. Arturo was exceptional and on top of every details. Communication was very clear and he made sure to update me regularly. He handled the contact with my insurance so I really didn’t do anything but to sign documents and give my consent to the insurance company to communicate with Phoenix.
From roof inspection to installation, it took exactly 12 days. To me that was quick with no headache or back and forth with the insurance.
I recommend Phoenix Restoration 100%. You will not be disappointed.

I had the pleasure of working with Arturo and his team for my roof replacement. Arturo is very professional and punctual. Although my insurance company denied my roof replacement claim twice, Arturo worked with my insurance company and explained the reasons why the entire roof needed to be replaced, and also provided a detailed document with pictures to the insurance company. My roof looks great, the few issues I pointed out were corrected, and the entire process was easy because of Arturo. I will definitely recommend Phoenix Restoration to others!

When a tree fell on our roof, we called Phoenix as they came highly recomended by others that had used them. They didn’t disappoint. After what seemed like a flawless install, our roof began to leak several months later. Arturo and his team came and confirmed that the leak was not from the roof install. At this point they could have left but instead Arturo continued climbing in to the attic until he discovered an old broken pipe that was causing the leak The measure of a good company is not when things go right but when things go wrong and they stay with you to the end. Even though the leak had nothing to do with the roof, Arturo didn’t give up until he found the reason for the leak. That’s the definition of a great company you can trust and stands behind their work.

Carolina Jimenez was amazing! She assisted us from beginning to end on this project. Very professional and knowledgeable. The team came out and completed our roof in a day! We referred them to several of our family and friends because their work was outstanding!!!

Superb roofing professionals. Very responsive company, they even helped me get my roof approved through my insurance without paying anything and it was a really easy process.

Fast, efficient, as well as thorough. I wouldn’t think twice about referring this company to anyone.

Phoenix Restoration did a great job on my roof! They came early and stayed until the job was done. And, they
left the yard and driveway spotless!! I was impressed how they used metal detectors, even in the bushes, to make sure that they left no nails or anything around. My roof looks great and the Alturo and Carolina were very responsive to my questions! I highly recommend.

What a great experience. I’m not easy to please and I can’t say enough about this process.

Carolina made it incredibly easy. Little required from the homeowner. She was efficient and professional with excellent follow up.

Our roof looks amazing! Many colors to choose from, and we now have architectural shingles. We were putting our house on the market, and I truly believe the new roof is one of the reasons it sold in 3 days.

Highly professional and well experienced. My questions were accurately answered. Friendly and serious simultaneously. Returned telephones/text without delay. On time for the signing of the contract. Brochure and sample was given promptly. On the day of installation, the crew was eager and ready to work. No horsing around. The job was top notch! Cleanup well done and detailed. Perfectly well done job!! I appreciate it very much. Thank you!

Phoenix Restoration went above and beyond to ensure my experience was seamless. The office team is professional, knowledgeable, and welcoming. The roofing crew worked fast and professionally.

Arturo was professional, helpful, and made sure that I was happy with the work done. He was referred to me by neighbor, and I would not hesitate to refer him to someone else.

What a wonderful experience working with Phoenix Restoration. Diego and his crew were professional and I am highly satisfied with the completed installation of my new roof.

They are the best!! I was in need of a new roof and they walked me through the entire process with kindness and patience.

With Phoenix Restoration’s diligence in spotting a problem with my roof after some wind I probably would not have a new shingled roof today so I’m very grateful that they took the time to point this out to me and help me with the claim with my insurance company so they were very professional in keeping to the schedule and communicating with me and the insurance company and I was surprised to find an architectural roof shingle installed so they spent the extra dollar to put a quality roof on the house and the work completed in a few days including the cleanup and they were very skilled with working with the insurance adjuster so they really know their stuff.

Phoenix Restoration is truly a professional contractor.. I highly recommend this company and would use them anytime I need construction.

Very excellent work was done
Very professional and courteous.Will recommend New customers.