Mercedes-Benz of Boerne

Had an amazing experience with Robert, my sales consultant, and Mark, my finance guy! Both were very helpful throughout the entire process of buying my corvette!
Robert was not very pushy, was great with communication as I was unable to immediately see the car and was stellar when helping me get to the final part of buying the car. He also checked in with me days after to see how I was enjoying my purchase. Very great person overall.
Mark was very straight forward with the finance part. He talked about everything in Layman's terms and helped me decide which routes were best to go. That mixed in with his great personality, could not have had a better car buying experience.

Thank Mercedes-Benz of Boerne! Highly recommended them.

I recently had the pleasure of working with Guy Vick during the purchase of my new car, and I must say that he provided me with excellent service throughout the entire process. From the moment I walked into the dealership, Guy was friendly, knowledgeable, and professional. He listened attentively to my needs and preferences and worked hard to find me the perfect vehicle.
Throughout the negotiations, Guy was patient, transparent, and fair. He answered all of my questions and concerns and made sure that I was comfortable with every aspect of the deal.
In the end, I was extremely satisfied with my purchase and the level of service that I received from Guy and the entire team of Mercedes Benz Boerne. They went above and beyond to ensure that I was completely happy with my new car, and I would highly recommend him to anyone in the market for a vehicle. Thank you, Guy, for your excellent service!

Purchased a used Mercedes from this dealership, and don't have enough great things to say about the experience.

When I first called I got spoke with the sales manager Vince, I believe, he was very friendly and knowledgeable about the vehicle I was calling about down to the details of when they received the car on trade and the owner. He handed me off to another salesman by the name of Rey.

I can't say enough nice things about Rey, he was very prompt with providing information and guiding me through the process of purchasing the car I was interested in purchasing. Rey even went as far as handling and setting me up with a transporting company, the one they personally use for business. Throughout the entire process of the payment, and processing Rey kept me up to date , and was courteous and polite the entire time. Overall I can't say enough nice things about him, and would recommended asking for Rey if you are looking at a used car they are selling.

The payment center employee was also great. He was very low pressure, and not hard selling additional coverage I was not entirely interested in due to distance issues between me and the dealership.(I live on in the Mid-Atlantic)

For buying the car sight unseen, I was very happy with the purchase, and will considering looking at their inventory when I am in the market for another vehicle.

I am sure the overall top notch service and knowledge extends to their parts/maintenance/repairs department as well. As the car I purchased had always been serviced there, and arrived in excellent shape for its age.

So in conclusion, I can't say enough nice things about this dealership and would recommend even buying a used car sight unseen like I did from them.

Once again, thanks to Rey and Vince, and everyone else who put me into a car that I couldn't be happier with.

Mercedes Benz of Borne made me feel welcomed and comfortable while shopping for a car for my trade in. My first visit was simply to visit and see what was available. My sales associate, name Michael Talamantez, gladly showed me around and was highly knowledgeable of the model I was interested in. He made me feel calm while showing me the details of the car, the services it previously had, and the services Mercedes provides for their customers if I were to follow through with the purchase. The dealership didn’t crowd me by sending dozens of emails or texts about deals; giving me the space and time needed to make the best decision for me. With that, never did I feel pressured to buy something I wasn’t fully behind or prepared for. Their team made me aware and knowledgeable of all my options involving future service and warranty. They sold me a wonderful vehicle at a fair price, no games/ gimmicks included. These people are honest, genuine and I’m glad I chose Mercedes for my previous car’s trade in. I look forward to being apart of the Mercedes Benz of borne community.

These guys are no joke THE BEST. Bought my dream jeep from Mike T. Had an issue pop up and they were prompt to fix the issue. Got my dream jeep and we are having tons of fun with her!!

Contacted Boerne Service for an alignment on our 2015 Sprinter Class B in the middle of a 12 state road trip. Had abnormal wear on a front tire. Boerne was able to supply tires and do the alignment in one appointment. Their Sprinter specific service manager, James Patch, took charge of helping select tires and moving it through the service bays. They had recently had technical issues with their alignment machine; James had a backup plan if it was not available. They could have treated me as a one time, never to be seen again customer but they didn’t. James did everything he could to make sure we got back on the road in a safe and timely manner. Highly recommend them without hesitation.

Mercedes Benz Boerne is great. Honestly it is the best customer service I have ever experienced. My service advisor Andres was super knowledgeable and helpful and ensured I had a great experience without much wait. Thank you

I had an excellent experience getting a warranty repair done on my Sprinter, which I had just found at another M-B dealer in Texas. M-B Boerne seems to specialize in maintaining Sprinters and it showed. They had the part I needed in inventory and had me back on the road the same morning that I made an appointment for. Special thanks to James and Ivan.

The service I received was so great!! My service advisor is James Hendricks. He listened to my concerns, is very informative and went above and beyond to make sure the issues were resolved. I love my car and I love Mercedes of Boerne!!

This as my first visit to the Mercedes-Benz of Boerne and now, will NOT be the last. I had the most amazing and professional experience with Michael Talamantez, Senior Executive, and Stephen Bitoni, Finance Manager. I came all the way from Ft Cavazos, TX (formerly Ft Hood) after talking to Mr. Talamantez and explaining to him what I was looking for in a “used” vehicle for my daughter. Completely putting my trust with Mr. Talamantez in narrowing down a vehicle selection and stream-lining the entire application/approval process online, I was able to arrive and sign all paperwork with Mr. Bitoni. BOTH treated my daughter and I like family. Never once did either one treat us as “another customer” to close a sale. My daughter and I walked out of there with a pristine 2021 Toyota RAV4 completely satisfied with the service we received. We will definitely be back! If you are in the market for a “new” or “used” vehicle, ask for Michael Talamantez! (⭐⭐⭐⭐⭐)

Came to this location for service on a recall. Service advisor James was very pleasant and professional. Took care of another issue i have with my vehicle very quickly. Highly recommend James as a service advisor to anyone needing service.

The dealership itself is nice, however, lounge needs improvement, amenities are very basic and the ambience is a little dull. Other than that my experience with customer service is excellent.

Thank you Mercedes of Boerne for taking care of my service and maintenance issues. There is a Mercedes dealership closer to my home, but the customer service there is not even close to the service I get from Boerne. Thank you Chris for taking care of my car today. You are a true rock star. I’m sure the other advisors are excellent as well, but I’ve only interacted with Chris, Matt and Ryan! You guys are outstanding! Thank you all! See you the next time my car needs a little TLC!

Well received by James when I took vehicle in for service at 7 a.m. He gave me a tour of waiting area and the free amenities available like gourmet coffee, fruits, snacks, and more. 5-star looking dealership. When vehicle was repaired he explained and printed what was done and pointed out other concerns without being pushy into repairing those.

I had a wonderful experience with Mercedes-Benz of boerne with replacing my windshield. Chris was over the top exceptional as my service advisor. I plan to be a longtime customer as long as I have a Mercedes-Benz.

Traveling through area from out of state in a Mercedes RV. Broke down, had it towed to Mercedes of Boerne. Service manager James Patsch gave us a secure place to store over night. Got the problem fixed along with some warranty work and got us back on the road by noon of next day. Thank you James and your crew!! First rate dealership.

We had an amazing experience with Michael Talamantez! This is our first Mercedes and he made the process smooth, fast and very enjoyable for us! We appreciate his efficiency and kindness to us throughout the process. We are excited to be part of the MB Family!

Rey was absolutely amazing! He explained every single detail on my new GLC300 with confidence and ease. Very grateful for this experience! Will be very hard to beat this type of service.

Absolutely great service! The associate I spoke to originally was out on vacation but had left everything ready with another team member who was expecting me. I arrived and there was no delay. Waiting area was well stocked with a good selection of treats and drinks. Overall a great experience.

James with Mercedes of Boerne is wonderful. Always takes care of our Mercedes top notch and communication is phenomenal. Highly recommend James and Mercedes of Boerne.

Blown away. Ray, James and Mark provided amazing service to me and my husband. They're not the closest Mercedes dealership to us - but they're best. The Selma location could learn a thing or two from these guys... THIS is how you treat customers.