Ford of Boerne Service Center

I just want to say Ford of Boerne Service Dept is AMAZING. I just had knee surgery it’s hard for me to get around. They scheduled for my truck to get picked up and it was quick and fast ! Christopher from service was very helpful and kept me updated on my truck. If anyone needs their vehicle serviced or purchasing I highly recommend Ford of Boerne ! 👍🏻

Great service! My Service Advisor Daniel Kaufman kept me informed on status of my 2021 F150. Finally got Sync 4 system working and taking updates. Tech Andrew Oster evaluated and corrected issues. Parts had to be ordered two separate times but that’s expected when troubleshooting computer systems and software. Bottom line is I was kept informed and the repair was completed in a satisfactory and timely manner!! Thanks Ford of Boerne!!

I really want to appreciate these guys. Phenomenal service. I inquired about a car and I was contacted by Mark. When I went there, Mark unfortunate had an emergency but we were still warmly welcomed and Wes worked with us. He did an excellent job, was patient, very helpful and if he didn’t have enough info about something, he’d ask someone who had info of it.
We did not take the car home on the same day. However, Wes indicated it’d be delivered next day. Our new car was delivered by Mark When he returned the next day. He was absolutely patient with us and delivery couldn’t have been any smoother. We were glad to have shopped our new car from here.

Danny Kaufman in the Service Department was extremely helpful throughout the entire process of getting my tail lights replaced after they had been stolen. He went above and beyond to keep me up to date on everything that needed to be done and working with my insurance company. Highly recommend!

David was amazing and made this buying experience one of the best ever and I have purchased many cars over the years. He was informative, patient and listened with a kind ear (oh and he is funny). Felt like I had made a new friend within minutes of meeting him. He did several follow ups within days of the purchase. I would highly recommend him to anyone. Albert in finance was amazing too. Fast and to the point without hassle. Thank you Ford of Boerne for meeting us with a smile and sending us off as new family members.

This was the first time I have used Ford of Boerne. My experience was five star from the telephone receptionist to Chris. Chris is an exceptional service representative. He is knowledgeable, professional and very friendly. He treated me as though he had known me for years.

Josh was very professional and pleasant to deal with. He provided upfront cost estimates to repair power steering issues, but as it it turned out the repaired item was much less costly. He has restored my confidence in the auto repair industry. He is obviously an asset to Boerne Ford.

Always excellent service. They really help me to keep my car up to date on service. I appreciate it very much. I would always prefer to maintain my car then it breaking down. I have never had any of my Ford vehicles break down on me, ever. I trust my Ford vehicles and won't buy anything else. Great
people. Always professional and friendly and extremely helpful. 👌

I am so satisfied with my purchase and overall experience at Ford of Boerne! Ryan was excellent and authentic in helping me through the process. I didn't meet anyone here who wasn't cool and down-to-earth.

Great establishment. I would highly recommend!

Luke was great with the recent purchase of our F - 150. He was very responsive and made our buying process flawless. Thanks or the experience and we will definitely be a return customer.

I worked with Chris, a new service advisor to me. He was friendly and trustworthy. He kept me informed on the repairs and the timeline. Ford of Boerne, is the only Ford Dealership that has never disappointed! Quality and trust and good pricing!

Had to get a new tire so I scheduled online and it was very easy. Once I got to the Ford of Boerne they got me checked in quickly. Chris was great to work with, he did tell us they didn’t have our specific tire, but they would have it early afternoon and have me all fixed up. Thank you FOB for taking care of me.

I was recommended here by my husbands employer. Highly recommend David Cruze to guide you on selecting your next vehicle! Such a great lot with good selection and he will make sure you see the cars you want and keeps good communication on the status of the cars if they’re still getting processed. Also, Robert is a great finance guy and makes sure to get you the best price possible. I will always recommend you guys. Thanks!

Teamwork! From the time I called in to schedule my appointment to the time for to pick up my truck. I was never left waiting. It seemed that each team member stepped up along the way to insure that I was left waiting.

Impressive!! I was also kept informed of the diagnosis and cost of the required repairs via video so I could see what the technician was recommending. Texted when my vehicle was ready for pick up.

Recently took our F-350 in for several recalls and i couldn’t be happier with the service i received. Chuck was a true professional and great to work with. I would definitely recommend Ford of Boerne.

This was my first experience purchasing a car. Garrett Price was very attentive and helpful. He was also very knowledgeable and ensured that I was able to find a car that matched what I needed and was looking for. I appreciated his patience and honesty in answering any questions that I asked. I would definitely recommend Garrett and Ford of Boerne when purchasing a car!

My service experience with Josh and Dave was great! I bought in a vehicle with a few quirks and needing service. I was communicated with quickly and was given a realistic timeline. They provided a good loaner vehicle for the process and were nothing short of professional. Thank you for the service.

I had a wonderful experience there I had some warranty issues that needed to be taken. Care of Daniel really took care of me and made sure that they got the ball rolling.. Everything was fixed within 2 weeks. I find that to be quite quick. Due to the fact we were in the holiday season..

David Cruze was the sales person we had the pleasure of doing business with. He ran our credit before we arrived to the dealership and then had several options based on what we could afford upon arrival. He stayed late and even took time to show all accessories that the explorer came with. This is tip top service from start to finish. Thanks David and highly recommend.

Josh and the team at Boerne Ford far exceeded my expectations today. They were able to complete the repairs required in one day. Always have a pleasant experience when using the service center or the oil change location.