Medical City Alliance

I came in with the worst pain imaginable; turned out I had severe sepsis. they were quick with what they were doing, accurate with the IV's/scans/tests/etc. and were very reassuring while doing so. the doctors were very straightforward and let us know what was wrong and how to fix it. I was in the progressive care unit the majority of my stay and I couldn't have had a better, more nurturing, experience. Sarahlee, Gloria, Kim, Lem, and the others were so amazing. they would laugh and tell jokes with me and keep me company when I was at my lowest. I appreciate ALL of the staff there as I could have very easily died without them. thank you guys.

-mandi

You usually never say this about a hospital visit, but it was a great experience. Hospital staff seemed to care, intake was quick, nurses explained what they were doing, doctor was thorough and gave the big picture. Great experience!

Facilities were clean and neat.

Best medical experience I have ever had.

From entering the ED to being discharged, my mom was treated so well. Everyone we interacted with was so kind and helpful and they really made her feel taken care of. The surgical team was also amazing and really put us at ease.

Last Saturday on October 1 I had to go to the ER with a broken finger and busted nail. Within five minutes I was moved to a small cubicle where the nurse came in and got all my vitals and information needed. The patient registration lady was excellent! Funny and very personable. Well, this goes to the nurses and doctor too. They all were great people to work with. This is the second time I had to go in this Emergency room for different reasons and I have nothing but great experiences so far! Keep up the great work all of you. Thank you for all you do!!! ❤

I want to greatly thank everyone who made it possible for our baby to be in the best possible state of health from birth until the day we left this hospital : Catalina, Laura, Jenny, Britney, Heather, Liz, Holly, Michelle, Tegan and Victoria, thank you guys for everything great job and dedication and passion, and for all that see this review I’ll recommend this place with my close eyes 💯 %👌🙂👍

My wife has had two babies delivered via C-section at Medical City Alliance, most recently in late May / early June 2023, and our experiences have been exceptional. Every single person who cared for us and our baby was wonderful. The facilities were top-notch, and even the food was tasty! The nursing staff made us feel valued and respected, and we were treated with kindness throughout. Everything went smoothly, but I am confident that if there had been any complications, they would have responded with the same skill and professionalism. We are grateful to the doctors, nurses, and other staff who went above and beyond to keep us healthy and happy during a challenging, emotional time. Thank you!

I had the best experience this morning in the ER. Everyone was so nice and helpful. Aly was wonderful and Dr. Matthews was so kind. Everyone made my experience at this hospital wonderful.

I'm here right now, and this place is lovely to be a hospital. Nurses are A1 and sweet as peaches. The wait wasn't long, getting a drip while waiting for results to ultrasound and I'm watching Endgame... Nice
Update, was here recently and they found a blood clot in my lung. Had yo spend yhe night,I was really scared but the nurses were awesome. The doctors are wonderful and they seem to to be very enthusiastic about your recovery!!!

Recently broke a hip and came here because it was close by. Loved the ER, loved the nurses and patient care techs. Everyone. Surgeons and operations staff have been great: kind, caring, attentive. Everything you’d expect and want. 5 star place for sure. Couldn’t recommend it enough!!! They answered the questions. Even if they couldn’t know for sure due to me asking too early. Love it. I can not recommend anyone specific due to all of them have been great!! Thank you ER group. Thank you OR Group. Special thank you to the 5th floor (East end) nurses, patient care techs, EVS staff, PT and OT staff. You guys/ladies are the best!!

Very clean facility. Helpful staff. Inspiring interior design. Spacious floor plan with easily self-guided directions. Emergency room facilities has innovated the check-in process eliminating long lines. Whether visiting loved ones in the hospital or arriving as an in-patient; high standard of bedside manner were consistent.

Ongoing improvements and renovations are evidence that patient quality and process efficiencies are important

The whole experience from check-in through discharge was very detailed and personalized. The Check-in representative gave great information to assist and get my processed moved along. The nurses assigned were caring and attentive to my husband and his needs. The doctoral staff each took their time to address my husband and cater to his unique situation. We received great care.

My visit to Solis Mammography was amazing. The staff treated me like family, so sweet and kind.
On another note, my sister was recently in the ICU at this hospital. The staff again was so sweet, kind and caring. I have to give them all snaps for how well they treated my sister. They cried when she passed. They truly care about their patients. Much love to them all.

I went in on Sunday morning/Saturday night this week right after midnight. I was stumbling almost unable to walk due to pain in my side, vomiting with diarrhea. They treated me immediately as if I was in serious condition and did a ct scan and ultrasound and found my gall bladder was infected, inflamed, and full of stones. They did emergency surgery the next day keeping me overnight. I firmly believe had I not gone in it would’ve been very different for me this week as I was extremely dehydrated and hungry from not keeping foods down for two weeks. They probably saved my life and I appreciate them greatly from for seeing me right away and not making me wait in the waiting room. I’m finally able to sleep all night long again without pain in my side. Just can’t wait to heal fully and get rid of these stitches in my stomach.

Staff is excellent and the hospital itself is very clean. From top to bottom, the care I received was amazing (I had a spinal fusion surgery with Dr. Jose Reyna). This was an exceptional experience and I have had my fair share of stays in hospital. I would rate this at the top of the heap.

Medical City Alliance is phenomenal. The ER is fast and filled with a knowledgeable staff. The hospital is even better! I’ve had my baby there and a recent surgery and both time have been amazing. The nurses are the sweetest and make you feel well taken care of and safe. I will always choose Medical City Alliance for my medical needs.

My experience here was good. The check in process was smooth and the intake person was kind and joyful. The x-ray technician was very kind and very good at her job. She made me feel comfortable and cared for. I was taken back to wait in the waiting room, while the Dr. read the x-rays and told they would come and take me for a sonogram if anything needed further investigation. In a few min, a different technician came and took me to a sonogram room, so I immediately thought "oh no, they found something." Through the masks and her accent it took a few min. for me to understand that nothing was wrong, she just wanted privacy to tell me all was good. I assume all is good since the paper work said come back in a year. No quite sure what I feel about this experience.

I can’t say enough of the level of care that my Mom and I received from the nurses on the 3rd Floor. Kind, friendly, caring, and honestly not enough could be said for what they provided to us. Thank you all so much for going and above to ensure my Mom’s visits were the best hospital visits we’d ever experienced.

I'm not sure if this even qualifies as a visit to MC Alliance, but I was seen at Solis in the Medical Building in front of it. Best. Staff. Ever. They made me immediately comfortable. This was my first experience with a mammogram as I just turned 40 so I was a bit nervous, but the second I interacted with them, the nerves went away. The front office staff and the technicians were great. I was warned that I may have to return due to this being my first and they may see unknown abnormalities, but they want to ensure my health is 100% seen to. I do have to return due to something they found abnormal, but they also assured me that I would walk out that day knowing exactly what I am looking at instead of being worried. I would definitely recommend Solis here at MC Alliance.

This is the best ER - hands down! I have had to go a couple times of year for a reoccurring issue. They are on top of it every time. If they’re busy, they’re taking blood, getting your urine sample, your vitals etc. ahead of time so they can start running labs before you get to your room. They are fast, really listen to your concerns and give reliable treatment. I recommend to everyone!

I drove myself into the ER complaining about chest pains and in 4 hours I had a stent in my heart and was feeling great. I had a heart attack. They were so fast and efficient, polite and kind. Not a thing to complain about and I feel very grateful for their efforts. Thank you Medical City Alliance!