AT&T Store

Let me start off by saying. I went to the AT&T store in Alliance. My sales Representative was Cassandra she was amazing! she was very informative, friendly, and approachable. Check her out next time you need an upgrade.I got 2 iPhone 15 pro. Thank me later. She was great!

Alesha was the best person we’ve ever worked with at the A T & T store. She was very knowledgeable, & helped us get a phone for my husband, who lost his phone when he had a stroke the first of December. We were very impressed with her “customer service” skills! We will definitely go back & ask for her!

I walked into the AT&T store. Riley was very willing and helpful, with teaching me how to use my new iPhone. Blair was very helpful too! Highly recommend this store

Caleb did a great job helping me as a an att customer . He is helpful, welcoming, and beyond customer service. Thank you Caleb

I visited this store to purchase 2 ipads today thinking it would take a substantial amount of time. Mike provided excellent customer service as he was knowledgeable, and super efficient! I'm very pleased with my experience today!!

The manager in this store has helped solve a problem quickly for me twice, and made every effort to save me whatever money he could. So helpful!

Came here yesterday to switch wireless providers. Verizon has gotten really bad lately and we got no reception after we moved houses. The process was relatively quick and very easy thanks to the rep that assisted us.

Hector was helpful, informative, and very knowledgeable. He found us discounts we could apply to the phone plan and made the switch as painless as possible. He was quick, efficient, and aided us in switching, which took less than an hour. The longest part was waiting for the phones to update/transfer data over. Hector is the man and I’ll definitely be asking for his help if we ever need to come back to the store. This location is the best one I’ve ever been to. Phone service is awesome now with AT&T

Went in the store today to buy a new IPhone. Caleb was the best. Patient, superior customer service.

Hector was very patient with our family and made the process very easy. He gave me a detailed list of the price breakdown and provided many options to help set up our service for an out of state family member. He was also very funny!!

Both times I visited worked well. Ordered a phone online early morn. I could have them ship it or had an option to pickup at store. As it's like 1/2 mile from the house and I could have them move all my stuff off the old phone it was a no brainer. Did have another visit to fix an att app. That was also painless.

Ellie did a wonderful job! We are so grateful for her taking the time to help us with my phone’s cracked screen. She saved us so much of time and money today! 10/10 would recommend coming here!

Just want to send a shout out to Casey and Ellie for superior customer service!! If I could give 10🌟 I would in a heartbeat!! These ladies showed compassion and understanding in my situation. Not all managers and representatives do this, and they spent the time to continue to help me and my family deal with a difficult situation. THANK YOU CASEY AND ELLIE!!

Morgan helped us as soon as we walked in from a different store and provided us with yhe best customer service I have ever experienced with AT&T. She was efficient and got us the best deal with trading in our phones and informed us of all of the sales and deals. She was fantastic.

Long story short. Had a big ongoing issue with overseas customer service and ended going to the store. Morgan was simple the best. She calmed me down and happily fixed the problem in less than 15 minutes. Go see Morgan and give her another hug for me.

Erin was one of the most helpful, friendly best customers service I’ve ever had. She was able to help me pick exactly what phone best suited me and was upfront and didn’t give me the run around. I think this girl deserves a raise! She did awesome and I’ll never go into another att store again! Thank you for making the experience amazing!

Kacey, is amazing. She is so helpful. No matter the issue, she will stick with you, until it’s figured out! Y’all couldn’t have chosen a better Manager, for this location.

Typing this review on my new Galaxy Fold 3 and absolutely loving it. Christian was very helpful and insightful. He was able to help me get my new phone set up easily and upgraded my plan to work better in my favor. Thank yall so much for everything. I'll be returning shortly to get my girlfriend's phone upgraded in the next few days on our next day off. Very happy customer here.

Christian was extremely helpful in getting my parents new phones and updating their plans. He was very patient and knowledgeable. He is the sales associate every customer would love to work with and every company wishes they had working for them!

I was helped as soon as I walked in. The employee was knowledgeable and helpful with my decision.

Very nice and helpful staff! Caleb was awesome.