J.Jill

Had returned item I ordered online for a different size. They were so helpful making the decision on sizing and went out of their way to make sure I got the original sale price. I plan on frequently going to J. Jill here in Ann Arbor.

At one of my first visits to this store, a clerk told me to make sure to visit near the end of the month, when so many things go on sale. What I am finding is that they often offer an additional 25 or 30 percent off items that are already on sale. So, even though this store is expensive, I love it. The way the clothes fit, the softness of the fabrics, the style, it all really works for me.

I like J Jill because of comfortable clothing. I love this location because it convenient and I've always had excellent interactions with the staff. They give great, honest advice, in addition to being attentive and pleasant.

Don’t skip at stores shop on-line clothing line is fabulous for me being tall and slender. Can’t say enough about J Jill. Warmly, ms Miller

Love this store! Great choices of merchandise and wonderful customer service!!

You need a little effort to get here, but the sales people are great and the merchandise is well thought out

The staff is so wonderful! Always worth making the trip in.

Great, attentive service in an extremely well merchandised store!

Good customer service

Excellent Choices

It is a small store but the service was excellent. I was hoping for more selection though.

The store is great but their bank, Comenity, treated me very badly -- called demanding I pay $43 at once because the post office had returned my $29 check (saying it was wrongly addressed but it wasn't) and then Comenity added $14 interest for 10 days or so!

Great clothes, very helpful sales people, FREE PARKING and it's always neat and clean. They have a lot of clothes on special sale (mostly past season). I would give it 5 stars if they carried petite sizes!!!

Very helpful staff. Knowledgable about their merchandise. It's a pretty small store, though.