Ray's CARSTAR Auto Body & Glass

Extremely satisfied with the top notch service and attention that my brand new 2023 vehicle received while being repaired at Ray’s! The team went above and beyond while repairing my vehicle. Mike and his team are elite, efficient and knowledgeable. Mike advocated for me with my insurance to make sure my 6 month old Subaru did not get aftermarket parts fighting for what was right. I was kept updated throughout the repair process, all questions were answered, and the vehicle repairs were completed 4 days sooner than expected. When we picked up our vehicle it literally looked better than when we had purchased it brand new off the lot (inside and out) - we are so thankful! They literally rebuilt the front end!! I would definitely recommend this shop if auto body repairs are needed. If ever needed again we know this is where we will go! Thanks to the entire team at Ray’s ⭐⭐⭐⭐⭐ (See before and afters below)

I was involved in a hit and run and new to the area and progressive sent my car to Ray’s Carstar. I cannot recommend them enough. They were incredibly quick with fixing my vehicle and kept me updated throughout the week. My car looks great and they even cleaned my interior. I have three dogs that go for hikes everyday so there is always hair in my car and it looks great. The customer service was exceptional. Thank you for making this unpleasant ordeal easier to handle.

Top notch work. Megan is Great in the office as was Kevin my estimator. My car was rear ended and sure it took like 5 weeks for parts but that's not there fault. They even went above and beyond to replace my license plate frame that was damaged. Before and After pictures attached.

They did an awesome job repairing my car after an accident. The service was wonderful. The people there were so good and efficient and calling me to let me know what was going on. They took care of everything.

Great place and great quality in their work. Recently had my car fixed with Rays. Megan at the front desk provided great customer service and everyone else at the shop was amazing. They gave me a little bottle of paint for touch ups just in case which was amazing. I would recommend this shop to anyone.

It was the first accident in my life, first car fix in my life as well (except maintenance)
I've read so many great reviews about here, but also some bad reviews and few always ruin your thoughts. I kept wondering myself "what if" after dropping off the car at Ray's. Mind you, I have trust issues and I don't even trust myself but keep doubting whatever I work on.

But turns out, it's one of the few places I would trust and go whenever I need. Megan was freaking awesome, explained how rental car things work and what I gotta do (basically nothing) before fixing, and whenever I needed to ask something, she answered nicely. The gentleman at the front I do not remember the name was very kind and nice. And overall, look at the dang pictures!! The color's completely matching (I mean, yes there's a color code but I've seen a lot on the road with incomplete colors) and the complementary car wash, I was actually ashamed because it was pretty dirty both inside and out when I dropped it off. Now it feels like I got a new car again and that's how I've been driving last two days.

Highly recommend them! Their customer service is excellent and quality of work is top notch. Our Toyota sequoia needed some body work and it looked brand new after repairs!

Want to thank Megan and the rest of Rays for repairing my car. I’m not looking forward to hitting a deer anytime soon, but if future damage happens, Rays will be my first call!

I had an accident in a 2022 Nissan pathfinder, I was worried that they would not match the paint to the original factory but this place exceeded my expectations. Not only did they match the paint the gave me a bottle of touch up paint. My car was in and out without any hassle. Definitely will go back for all of my auto body needs.

Staff was very friendly and courteous throughout the process, able to answer all of my questions. Very prompt turnaround in handling the needed repairs for my vehicle. Would recommend to any in need of their help!

Ray’s Carstar in Bristol were very professional and fast. Pedro addressed my issue right away and my car looks like nothing happened to it. The front desk is very friendly and approachable. Thank you to the whole team!

Everything about my experience at Ray’s was excellent. All of the employees I worked with were friendly and made the process of getting my bumper replaced as simple as it could possibly be. They arranged for having rental car company show up at the appointed drop-off time. They have a computerized system that let me know how the repair process was going and informed me the truck was fixed even before they called me shortly afterwards. The repair was attended to very promptly; I was in the rental only one day. The truck was returned with the bumper installed properly, of course, but I was impressed that the vehicle was even returned cleaner than it had been when I dropped it off. They’d even vacuumed all the floorboards! The next day, I realized I’d left my child’s car seat in the rental that I dropped off when I picked my truck up, and they were happy to help by ensuring the rental didn’t get picked up until I was able to get back to the shop. Can’t say enough about how well Ray’s performed. I will absolutely use Ray’s in the future if any I need future work and I would definitely recommend them to others.

My car door was struck on the driver's side by another vehicle as I was exiting my car in a designated space in a parking facility. The other driver immediately acknowledged that he was at fault, and his insurance company, State Farm, worked closely with Ray's Carstars to ensure that my car was repaired quickly and efficiently. In fact, Carstars completed the repair ahead of schedule. Carstars bodywork is impeccable. Indeed, everyone with whom I interacted at Carstars was very professional and kept me informed with timely uodates on the progress of the repair. Should I ever have need of car repair work in future, Ray's Carstars will be my obvious choice.

My wife and I had Ray’s CARSTAR fix my wife’s suv after it was involved in a hit and run. I’m very pleased with how the repairs were done, the vehicle looks great, top notch work.
The whole experience we had working with Ray’s CARSTAR was great, from the repairs, to Enterprise having rentals on site.
I will definitely be recommending Ray’s CARSTAR to others.

I recently purchased a car with Chris and saying the process was simple and easy is an understatement! Chris is a man of his word and on top of every step or concern I had. I love my new car but working with Chris and how easy he made it was what I loved the most. When it is time to do this over again, Chris will be my first and only call!

Such a smooth process to get my car repaired, communicative, quick and just overall a pleasant experience. Highly recommended!

This place is great! The body work they did on my car is amazing and they even gave me a little bottle of paint for touch ups if needed :) Also got my car back right after Christmas! Best gift. Thank you Rays! Have a happy new year!

Thank you so much for your service. I love my car and much more. The service was great and professional. I think you for having the rental service there when I needed it along with the service of catering until my car and keeping it clean. Thank you so much for cleaning my car. I really appreciate that everyone was very pleasant and kind to me I think you guys and God bless.

Such as good customer service there! You won't regret fixing your car there. It is worth every penny you spend!!!

Great Work They Took Care Of My Jeep Grand Cherokee .Everything Worked out The Biggest Concerns Was if The Color Would Come Back Oem & it Did Thanks Again .