Sara's Secret

Soooo happy with my experience here! Morgan and Don were sooooo helpful with some crazy questions I had and very informative. I was so happy with my experience at this McKinney location. I will come back and see these employees again!
5 star recommendation!!

I love this place so much! Every time I visit the employees are so friendly and knowledgeable! Shout out to Sylvia for being super helpful and her bubbly personality made the shopping experience 1000 times better! I took my friend 11-10-20 night, it was her first time in a shop like that and she was so nervous and didn’t know much, she walked out with about $100 worth of stuff thanks to Sylvia! <3 that girl know her stuff! She’s a great sales person. I only planned on spending like $20.. walked out spending $70 and wasn’t even mad about it :,) . Thank you so much girl, we’ll definitely be coming back to this location!<3

McKinney's premier shop for your personal wellness needs. Friendly knowledgeable staff. Shout out to Dominic for being super chill. Very informative and helpful without being overbearing. Thanks!

Dino shirt guy was great, super friendly and I came in a lil drunk and flirted and even tho he was totally straight took it totally in stride. Guy was great, super friendly, highly recommend

Came back 2 years later, talked to "may", she was polite and helpful and I appreciated the conversation about puppies!

I had never been to an adult store before and was very nervous about purchasing my first toy. They lady that was working that day was very friendly and nice. She asked me alot of questions about specifically what i wanted. She showed me alot of different options in a wide range of prices. They do have ALOT of options. I picked something out and she advised me on prober lubrication to use, how to clean it, how the toy worked and how to store it proberly. I never would have thought of some of this things she was telling me. She was very knowledgeable and professional and. By the time i left i wasnt nervous at all. Deffenatly will be back for more purchases.

Super helpful and knowledgeable staff. They helped me find the perfect things for my birthday coming up. Will recommend to anyone who asks about a novelty store.

Always on trend with the latest and greatest!

Great place to shop with a friendly and knowledgeable staff. They really go the extra mile to help suite your needs and budget.

Super knowledgeable staff make for a great experience!

really nice staff, lots of cute lingerie to chose from for me to wear for my man ;)

Lauren at store number 10 was awesome. Very knowledgeable. Answered all our questions!

Neat little gifts for self.... and others! Great customer service.

Great shop, my fiancee and I love coming here.

Love it good place

I went to this location and was racially profiled. The store isn't huge, yet everytime I looked over my shoulder there is the pregnant clerk.
Their prices are ridiculously expensive. You can get a lot of the lingerie online for a fraction of the cost.
I won't be back.

I do NOT recommend this place or the store in Frisco, TX under any circumstances! I spent $70.00 on an item that when I got it home it didn't work, It wouldn't turn on at all. I took it back to the store in McKinney completely unused the very next day and told them it wouldn't turn on, She agreed and told me it was returnable under the manufactors warranty, however I had purchased it in Frisco and it would need to be returned there. She continued to attempt to turn it on and while she was doing that, she turned it to far and broke it. She then said "The reason it doesn't work is because it is broken and unfortunately I don't think it can be returned" SHe held it up and showed how it had separated and was broke, I assumed since she said it couldn't be returned because she had broken it that she would replace it at her store. Instead, she said she didn't break it and her coworker that was standing there also said it was separated when I brought it in. WTH? If it was broken when I brought it in, then why take the time to try to turn it on over and over again? Then she told me that the 30 minutes it was in the car exposed to heat would also make it non returnable. I had spend $70.00 on a product that didn't work and was being told by 2 bald faced liars that there was nothing they were going to do. I left, went to the Frisco store expecting them to listen to what I had to say and allow me to exchange it. Instead, I was not allowed to even tell what happened, she took one look at it and said its obviously broken and she wouldn't take it back, however she would give me a lovely whole 10% off any purchase. Why the heck would I purchase another thing from either one of those stores? The employees are rude, liars, and have no people skills at all and really should not be working in retail or any profession in which customer service is involved. I would never recommend this company to anyone.