Crate & Barrel

I went to Crate and Barrell on yesterday to get my friend’s gifts for her bridal shower and Robert B. was very helpful. This was my first time at a Crate and Barrel store, so I was unsure of where things would be and this location is huge. Robert greeted me and offered to print the registry list to make it easier to select the items I needed. I already knew what I wanted to purchase so he went to locate each of the items that were in store. We were able to order one of the items to have it delivered to my friend’s home at a later time. He was attentive and very detailed when entering all my information and provided quality service. He even offered to help me carry the items out, though I did not need that assistance. I signed up as a first-time user and was able to apply at 10% discount to my purchase. The store was neat and there was plenty of staff working so that each could be attentive to the needs of customers that presented. I was very pleased with the service that I received and the prices. I will definitely come back to this location to shop again.

The ladies in there really took care of me. I ordered a set of martini glasses online for store pick up. At the store I found a different set I liked better and even the order was not ready they help me pick out the glasses I wanted and refunded me the order I didn’t want.

Staff were so warm welcoming and very friendly. Walked in and 2 asked me how can I help you. Was doing a pickup and after talking to the staff wound up buying more stuff.

I don’t know who’s in charge of their training department or how they do it but every soul I talk to in this place is so kind and happy. The store is always clean which is a huge plus.

Excellent customer service. Their staff are always friendly and helpful. I was greeted by just about everyone I walked by and I very much appreciate that and am willing to spend more in the store when the customer service is great.

Thank you to the kind staff here! Every time I come here, I get awesome service. Fallan, Charlie and Johna (?) and others were all so helpful and friendly. Even let me borrow on of their phone chargers and also saved me a trip to Target by letting me know they had nespresso machines as well. Twice I’ve been hurriedly outfitting private jets and they’ve been so nice checking stock over phone as well as in store. Thank you!

Had a great experience Deirdra in picking out some chairs, end table and a mirror. All of the associates we're super friendly but none of them were pressured us.

Did order pick up here for the first time today on 8/7/2023 at 6:00 pm. The employee that brought my items to me was quick, friendly, and greeted me with a sweet smile. Thank you for the great customer service!

I love Crate & Barrel! Their customer service is Awesome! at check out.

Amazing customer service. I have gone several times and it it’s always the best.

Friendly and helpful staff! Great selection.

First time here, staff was great! They were a little short handed, but didn't let that slow them down as we purchased about 9 different styles of glasses to build up our new kitchen and bar areas. Customer service makes all the difference!

Yvette was amazing she went above and beyond for her customer today. Truly an amazing soul. Also great job to Nick you guys are amazing keep up the great work. Love everything!

I've been very impressed with how Crate and Barrel is working to make shoppers feel comfortable and safe during the time of COVID-19. You're greeted at the door with hand sanitizer and masks. There are several signs to direct your path and ensure you're keeping a safe distance from other customers. The employees at Crate and Barrel greet you with a smile and are eager to help. Within 5 minutes of entering the store, I was greeted by at least 3 associates. I didn't have to look far for assistance. When I was ready to purchase my items, I was helped by Deirdre. She was very knowledgeable about the product and walked through the ordering process as the item I wanted would take about 2 weeks to arrive in store. She also took the time to print out specs for an item I was considering for a later purchase. She was extremely nice and helpful. The store offers a great selection of what's online and also a few pieces I hadn't seen online, the associates are attentive, and I've been happy with all of my purchases.

The Crate & Barrel location on Knox in Dallas is the BEST overall! The staff member who greeted us at the door gave a very warm and inviting welcome. She proceeded to let us know that the shopping baskets were sanitized and offered masks and hand sanitizer if/when needed. The store was very clean, organized and stocked. Mary, our cashier, was extremely helpful and patient. She took her time assisting us and didn’t make us feel rushed. Huge thanks to all of the staff who offered their assistance, the shopping experience was AMAZING. We will definitely be back soon.

It's one of my favorite stores on the planet.

Came in to start our wedding registry and had a great experience. Entire staff was helpful in getting us set up, but Charles stood out when we got to kitchen ware.

He spent around 20 minutes explaining the differences in knives and frying pan sets, and offered a lot of advice that really helped us make a decision. Great experience overall!

Walking into this store was like walking into the catalog. There is a ton of stuff and it's all arranged very well and tastefully. Staff was very friendly. I went in to return items from my wedding registry and they processed the return easily. A few of the drinking glasses we had received were chipped or cracked and they happily exchanged them. The staff was very friendly and helpful as I perused the store afterwards. I also really appreciated that they had stations set up to sample some of their candy. Only real drawback was the parking. The spots are all pretty narrow and quite a few people park across the lines which makes it hard to find a spot that is open and still large enough to fit even a compact car in.

I went in to purchase a few things and set up my registry. I was greeted by Jordan. She was so nice and super informative. I loved every minute of it. I will forever be a customer thanks to her. She's so great. Wonderful employee.

Had such a great time shopping here! I really love home decor and I was able to find a few pieces for our home and a great set of wine glasses.