CH Carolina Herrera

I had an outstanding customer service experience with Sam S. at the Northpark location. Sam efficiently and graciously helped me with a return/purchase for a special occasion dress. His communication skills about each step of the process were impeccable. He clearly is an invaluable asset to the Carolina Herrera team at Northpark. Sam's persistent efforts have earned my loyalty to the CH location at Northpark, Dallas, TX.
Thank you Sam!!

EXQUISITE COLLECTIONS SEASON AFTER SEASON! Beautifully designed one of a kind handbags! Timeless clothing! Impeccable service! Lovely lighting! Gorgeous store!

I just love my beautiful CH purse

Personal, low key, perfect.

Nice store!

Informative

Luxury

The Worst customer service I’ve had at the location in North Park Mall Dallas. I went yesterday 6/28/2022 I walked in to the store nobody greets employees don’t pay attention when you walk in. I was in there for about 10 minutes looking for a shirt and nobody asked if I needed help I had to go look for someone to help me out. Wish he couldn’t help me and had a bad attitude. I will not be going there again and don’t recommend it.

Terrible experience. The price tag was wrong and I didn't notice until after I got charged went back and told them but the sales lady said she couldn't fix it so she was going to have the manager contact me but they didn't 😤. Please check the price on the tag clearly, they will try to fool you. I can’t believe I bought a luxury brand and had this experience.