Team Automotive & Tire

Amazing service! I was driving from Wisconsin to Arkansas when my car died. Got it towed here and found out my car was not coming home with me and I was now stranded over 400 miles from home. He was very patient and kind and allowed me to spend the day in his waiting room as I tried to figure out how to get home and kept running into dead ends. I ended up getting a hotel that night and he was kind enough to give me a ride so I wouldn't have to pay for an Uber. Very professional and knows what they are doing. 10/10 recommend.

I just had a great experience with Team Automotive & Tire. They fixed an issue another business didn't take the time to find. They were quick, honest with options and great communicators. Erin at the front desk was a delight to work with and very knowledgeable. I walked out knowing I had a place I trust and will go back again when needed. Highly recommend.

My experience with Team Automotive & Tire has been great. During my most recent visit for an alignment after I replaced a strut/tie rod on my car, Alan examined the car and put it on the alignment machine but determined it didn't really need an alignment. He gave me a call and verified that I wanted to proceed with his recommendation of no alignment and didn't charge me anything. I appreciate the honesty and detailed explanation of why an alignment wasn't necessary.

Fixed my car when I got stranded. Took a while but that's not really their fault. Everything works fine and well done.

I took my SUV there to have brakes checked, purchased a new battery and they took some old motor and other car related items to dispose of for me. Always friendly, fast and reasonable. I have used Team Automotive to check things on my car to determine if work is really needed.

Can’t say enough GREAT things about the service, quality of work, and quick turn around for diagnosing & and auto repair on my vehicle.

They took the time to listen to what I had to say, offered a next day diagnosis with a great estimate, and picked me up when it was ready.

They get my trust and future business!

AWESOME EXPERIENCE!!!
2014 Chevy Equinox/126,000 miles - timing chain issues from running low on oil. The rest of the car was in great shape so we decided to replace the engine. The new/remanufactured engine came with a 3 year/100,000 mile warranty. Allan & his staff were incredibly helpful & guided us through multiple options - turning our dilemma into a breeze. Before the decision, we said, "We won't know if its a good decision until 3 years from now." After picking it up & driving it, we don't need to wait 3 years...we know this is the place & this is the team for us!

Erin is the best and I feel super comfortable taking my car here. The staff has much improved over the last few years and it’s a very friendly, customer oriented environment.

Fantastic people! My dodge dually broke down around Bloomington while on vacation late on a Sunday. I did not know the area, so tow truck driver recommended Team Automotive. I left my truck and a message Sunday night, and they called me first thing Monday morning.

They were very professional and courteous, I am a very happy customer!! I'm so happy to have my truck back.

The guys at Team Automotive were great. Got me in the day before a road trip to fix a weird noise in the engine. No upselling or funny business. Love the shuttle service and appreciate the small discount I got as an ISU student.

Great customer service, Awesome diagnostic team, amazing service and mechanic staff, free shuttle service, BBB accredited so you know you are getting an honest price and honest work done on your vehicle and sometimes the owner's dogs are hanging out in the office too! What more could you ask for from a garage? Definitely my go-to-garage for any repairs or problems I have with my vehicle.

Customer Services was excellent. TA went above and beyond. They provided us with a loaner vehicle while ours was getting services. Unfortunately, the loaner vehicle got towed :-/ Completely our fault. Mark from TA took extra time out of the day to ensure we had all the notarized documentation we need to retrieve the vehicle from the city which I am sure was a pain for him. He was very friendly about it. I can't say enough about them. Thanks again and sorry for the hassle!

Mark Andrews is simply the best. You can trust him with all your automotive needs! Rest assured the job will be done right, honestly, and professionally. I’ve had the pleasure of working with the owner, Mark Andrews, and believe me, you’ll never want to take your car anywhere else after meeting this guy and his many years of expertise

We had come to Normal as part of our vacation on a Saturday night and had planned to leave on Tuesday. The last hour on the road our check engine light was on. On Monday I called a couple dealerships and they where to buissy. When I called Team Automotive they got me right in. There where major issues and parts that had to come from Chicago but they got the car ready by Tuesday. Then on the test drive the radiator went out. Team Automotive even got the radiator replaced and still on the road by 2:30. Great people to work with.

In just a month we've had two very good experiences with this business. The first was when our son's car had trouble shortly after arriving as a freshman at ISU. They did the work for a reasonable cost and didn't try to take advantage of him. The next was when I had an accident during family weekend at ISU. Because of our previous experience, I had the tow truck drop the van off at Team since it was not driveable and we live two hours away. We communicated by phone for several days and they got the work done and even replaced our wiper blades at no charge after test driving and noticing one was damaged. They just made it all very painless. The bill wasn't painless, but that was just the nature of the damage.

I'm a college kid - not from in town - so when I needed somewhere to bring my car, I consulted the internet and found Team Automotive. Dude, let me tell you - I love these guys. I don't know very much about cars; and these guys have proven to be honest, professional, and caring every time I've brought it over there.

They know what they're talking about, explain things well (so that I can in turn explain it to my mother over the phone) and have this great courtesy car. Everyone's super nice and friendly; and they do good work.

It's nice to have a place that I can trust and enjoy doing business with. :)

I am always treated wonderfully at Team Automotive. I have had my automotive work done at Team Automotive for many years and highly recommend them They are very accommodating, efficient, competitively priced, professional and care for their customers needs as they would their own family. I can't say enough good things about them.

When my sons headlights quit on his 2014 Subaru Crosstrek, Team was able to get the vehicle in same day we called. While the vehicle was there they called to say we were passed due for oil change and tire roatation (which we were), they had the lights repaired and maintenance done by 5:30 that same day!!!! I can’t say enough about the professionalism and great customer service at Team!!! Thanks Team!!!

My boyfriend has had to be towed here twice and both times they were very helpful, super kind and didn’t make it feel like a scammy transaction like some repair shops can. Also the fact that they use Napa gives me great confidence in the quality of their products.

I have taken all of my previous corvettes here and wouldn't trust anyone else with my current one. My most recent issue dealt with a loosening crank pulley. Not only did Rod fix it, but he recommended a solution that would prevent it from happening again. Sure they aren't the cheapest in town, but I've been to the cheapest and they nearly ruined my car with shoddy work. They are incredibly honest and up front with their work and prices. I seriously don't understand the bad feedback. Sounds like a lot of butthurt coming from people that don't understand how a business works. Do yourself a favor and at least get your car diagnosed there first, then decide on the repair. They at least know what they're doing.