Best Buy

Adventures in electronics were a positive experience working with Spencer. It's a bummer they got rid of their old Total Tech membership with the free installation this year. We were in it for the long haul with that benefit alone! It was amazing. We still had the plan for a few days and it was a bit of a juggling fest to coordinate what we wanted on the Black Friday deal and some changes over several days. He was committed though and helped us through smoothly and with humor and kept us laughing. We also worked with Sean to consult and get the right equipment. Just a great team. Half the battle is finding the right people and it's a good experience in this store.

I realize that this is a national chain, but the store in Bloomington IL is just outstanding among Best Buy stores. The times I have shopped at this Best Buy, I have always been greeted and intensively helped by the staff. That goes from 1997-2023.

I could have and should have stopped to praise the teams and management at this store through a very large span of years, but I guess this is better late than never.

My most recent purchase and exchange went incredibly smoothly. The staffer even told me that if things didn't work out, to come back for a refund or exchange and spent a lot of time helping me figure out what I needed in order to have the ideal mesh routers in my home.

I went to BB yesterday bc my phone totally died. I had to wait a little while for a salesperson to wait on me bc they were with other customers, but once the salesperson was available she was very helpful. Migz was able to tell me about various phone models, answer all my questions, and had a wonderful, positive attitude. I was relieved that she was able to transfer my contacts and calendar as well as my photos to my new phone.

Went in and had a pricing issue with a used computer in stock. Not only did I get the price I wanted, it was actually lower than expected. I don't remember the guy's name at the Geek Squad desk but he was as professional as they come and made sure I got the correct price. I owe him a six pack because I got this blazing fast computer for a song. Could not be happier. I'm using this rig as a flight simulator and who knows maybe one day I'll be able to get my pilots license as a result. Thank you so much. 12/10 good people work here. LET'S GO FLYING!

Had what I thought I wanted returned next day and got the last one of what I really wanted wish I could remember her name the lady who helped me very helpful

Great experience & assistance from Jalen for my laptop purchase! Thanks to Damon from Geek Squad for setup!

Really quick and easy pick up of online orders. All the employees I dealt with were very nice and helpful.

Always good and also always has the things you are looking for

I've never had a problem with this store, including dealing with a pricey open box return. Whenever I'm looking around for long, an employee checks to see if they can help. Good job on customer experience. My only criticism is the way peripherals like headsets are scattered all over the store instead of being organized together.

Friendly staff. Competitive pricing. They have well stocked inventory.

Had a return and was taken care of immediately no questions asked

Appointment accidentally made for Bloomington IN. Auto install guys were able to get me in anyway. Great customer service!! Much appreciated

Always great existe at this location costumer service is awesome !!

Great customer service and stereo install always 😊

A very clean & friendly store that helped me find my graphic card in no time at all!

Sales people were very friendly and helped us find exactly what we needed.

They do great work and won't stop till they get it right..Highly recommend 👌

Had an auto electronics installation done. Our only complaint was the time between purchase and installation was long. They need to hire more automotive installers. The tech at our appointment was very good. He was very friendly, had us in on time, worked fast, knew everything about the product, and even gave us some pointers about our new car. We are very happy we came here.

Easy Peasy....getting what I needed to make my car rental driving 🚗 experience better with necessary "C" audio connection to make the Android App work seamlessly plus ➕ I got a cellphone holder thingy too......🗣😋💯

Best place in town for electronics. Always has what I need