Heller Ford

I drove from Kentucky because Heller Ford had the perfect Jeep Gladiator of my dreams! It was totally worth it! Working with Jason Lyczak was awesome! He was patient and understanding that I was driving from Kentucky and even surprised me with a soft-top and tube doors for the Jeep as extras that I was not expecting, totally awesome! I can't recommend Jason and Heller ford enough. I haven't purchased a vehicle in a while and they made this experience so seamless! The next time I'm in the market for a vehicle I will be giving Jason a call, and I recommend you do the same! Thanks again Jason!

This was my first car-buying experience and I only had to visit one other dealership to note Heller stands apart. I fell in love with an SUV I saw listed on their website about a week prior to test-driving it. I live about an hour away and my significant other couldn't come the time I scheduled my test drive; Monte said I could drive it home to get a better feel for it and so my significant other could check it out too. I was SHOCKED. That night I went to a KIA dealership to compare their options to what I was driving; they admitted they couldn't beat the deal. It felt like a quick decision (as it was my first time making such a big decision), but not one that wasn't thought through. Monte was able to answer any and all of the questions we came with (me, my best friend, my significant other). Monte made the experience so easy and comfortable. I'm confident that I will buy other vehicles from Heller in the future. If you are thinking of visiting, DO IT and see for yourself; it's kindness and calmness the second you walk in the front door. They seem to have an incredible variety of vehicles in-house and different vehicles are accessible on a regular basis. Even if a vehicle's missing something on your "must have" checklist, once they learn what you're in the market for, they will find you your perfect match. I've been driving my car for about a month now, and though it felt like "such a big decision" and a sad goodbye to my last SUV, I'd do it over again. I am in LOVE and am so happy.

Flawless experience at Heller Ford!

I just have to say that Jason Lyczak made the process seamless. He called me when the dealership opened that morning to let me know my desired vehicle was still available and had it ready and waiting when I arrived after a 45 minute drive. He also took the time to assist with the FordPass setup once the purchase was completed.

From start to finish everything was perfect -- save for current interest rates but that's beyond their control.

If I lived closer this would be my new regular dealership!

This is my 3rd. Vehicle I have purchased from Heller. Ross is my go to guy. After I bought my 1st F150 It was the best buying experience I ever had. At that time,I told Ross you have a customer for life. My 2nd. F150 got totalled. I called Ross told him the vehicle and options I wanted. He called me and said he found it. I picked it up today. Kris in finance found me additional rebates on the vehicle. From sales to service to finance, Heller Ford treats you like family.
5 stars isn't enough. They are definitely 10 stars.

From the first moment of contact they make sure you feel like family, not just another customer. Our salesman was Seth Steidinger he hands down was the best one we have ever had. From the communication to going and making sure each vehicle was upfront and waiting for our arrival and even helping us get everything hooked up to the vehicle before we left. I have never been more impressed by a dealership, a no haggle price no back and forth no hidden fees. The price was the price and nothing was forced on you. We will definitely be back to get another set of wheels!

Came here first and don’t waste your time elsewhere, if they don’t have it they will find it!

Jason Lyczak was AWESOME to work with!! He was able to get my new car brought over to their store, serviced, and he cleaned it himself all within 24 hours because I desperately needed a vehicle! I will never go anywhere else for a car again!! Adam Blue was also great to work with for financing! He was detailed, thorough, and he connected with my daughter because he has a son the same age!! Heller Ford in El Paso is amazing and I highly recommend!

My experience with Heller Ford was amazing from start to finish. Ross Ketchum went through about every truck they had trying to find what I was looking for. When we couldn't find the right truck for me he kept his eye out and when it arrived he contacted immediately. He's by far the best salesman I've dealt with. Thank you Heller and thank you Ross

Thank you so much Rich for the awesome buying experience of my 2023 Mach 1. The car had plenty of photos of the car. I purchased online through the dealer and they took care of every request I had and was quick to justify any of my concerns on the car such as decals that had been damaged from pressure washing the vehicle from the previous owner! They ordered and sent me the decals and paperwork before the car even arrived which it was here within a week of payment. Thank you again Rich if I buy another car in the near future…. Btw if you can get your hands on a 2024 Lexus IS500 Fsport in January of 2024 I’ll be in contact! My wife wants one! Thank you to Heller Ford for making this process painless and delivering a great car to me and my family!

I live over and hour and forty minutes from Heller Ford, called and spoke with Cory Bellot. Cory was very attentive to my needs and was very helpful ensuring my trip would be worth the drive. Cory took the time to show me a couple trucks I had picked out online and made sure to go over the vehicles with me as well. There was no pressure to buy one or the other, actually it was more of about what I wanted. He also went above and beyond ensuring the one I settled on was clean inside and out, even filled the tank for me. My trade in was very fair and the financing was quick and smooth with no pressure to buy extras I didn’t want. I will gladly recommend Heller Ford and especially Cory Bellot to all my friends and coworkers. Thank you for making it worth the drive!

Lets be honest car buying is not typically what anyone wants to wake up and do. This however was the best car buying experience I have ever had. The team was responsive and attentive through the entire process. Rich was my Salesmen he was not pushy, he was fair, and had a great sense of humor which made it great. We did the entire deal over text and phone, and I had my new Bronco delivered 2 days later exactly as advertised. Thank you!

Rich Tom is hands down the best car salesman I've ever encountered! His dedication to customer satisfaction is unparalleled, and he goes above and beyond to ensure every detail is taken care of. I've purchased multiple cars from him, and each experience has been exceptional. Rich's expertise, professionalism, and genuine care for his customers truly set him apart. If you're in the market for a new vehicle, look no further than Rich Tom – you won't be disappointed!

My wife and I just traded in our car for a 2021 Lincoln Aviator at Heller Ford. We had the best experience here. Our salesperson was Rich Tom, and he was pleasant, patient, thoughtful, and gracious. I would highly recommend calling him when it is time to buy a new or used car. During our time there, one of the employees overheard our conversation about a small tear in the passenger seat fabric. This was not our salesperson and had no vested interest in helping us, but he went out of his way to make sure the upholstery technician that was on-site that day spent some time fixing the blemish. The repair was excellent, and the extra effort really made our day.

This is my second time buying a car (23 Ford Bronco Sport) from Heller Ford. Most of my family have bought their cars / trucks from there because the process is really easy. Every time I have been there Cory is my sales person. He always goes above and beyond to ensure I am getting what I am asking for. He keeps an open line of communication during the process and is always honest which I can appreciate when you are going to be spending money on something that will last you a couple of years.

Even after the purchase he follows up to see how I’m enjoying the car and even if there is a slight issue - like a rock that chipped paint he’s ensuring that I get a bottle of touch of paint in the mail. What service!!! Cory is the best and all the staff at Heller are pleasant and make the shopping experience always a delightful one.

Entire experience from start to finish with Heller Ford and Mike Gannon was great as always. This is my third vehicle I purchased from Heller Ford. Mike Gannon worked with me on all three deals and he's been great communicating and getting the deals completed and delivered quickly. Always a pleasure when dealing with Mike Gannon and Heller Ford. Thank you!!!

We have bought several vehicles over the years and as always Rich Tom was great. He helped us look at all the vehicles we wanted to see and even gave us great advice on what we were looking at. We will continue to take the 45 min drive down to see him for all our future vehicle purchases. The finance manager was also very helpful in getting us what we needed while staying where we wanted to be. Always a great experience even when we just come to look and not necessarily ready to buy.

I have purchased 3 vehicles from Heller Ford. Ross made all 3 experiences great. In and out in a timely manner. Will be doing business with him again. Thanks Ross. A++++

Shopped around at multiple dealerships for months until finding a good deal at this one. Nice cars, very fairly priced. Our salesman, Brent, was a pleasure to work with. Very responsive and sticks to his word. Finance department was amazing too, but I cannot remember the persons name.

Best dealership that I’ve been to within 200miles.

The silver(no pun intended) lining in my vehicle being totaled was being able to be picky about my new vehicle purchase.
I knew what I wanted, from colors to features, and narrowed it down to my comfortable price range.

Jason Lyczak at Heller Ford Sales in El Paso was awesome thru the entire process.
I sent an info request a few days after my wreck to kind of get an idea of what they had and what my price range would be. We exchanged several emails but he wasn’t pushy AT ALL. He steered me to the perfect purchase for my style and budget I needed and made my buying experience so easy and quick!
My new vehicle was ready upon my arrival, I took it for a test drive, and was out of the dealship with keys in hand, in less than an hour. I call that perfect service!

Thanks Jason and Heller Motors for making my experience great! See you in a few years for another one! 🖤🖤🖤

The team at Heller Ford is the best around! Bought my last two trucks from Ross and my experience both times were unmatched by anybody else in the area. They are very transparent with all of the information and have the buyers interest at the top of their list!

My sales person was Ross. I was impressed by his patience and the variety of cars available. Once I decided on a car. Ross had good knowledge and experience to help me through the process. I would Recommend Heller.