Flooring Expo by Carpet King

Mitchell’s wide range of knowledge made the entire process a complete cakewalk. I enjoyed working with him on this project and look forward to working with him on many projects to come.
As a note- I drive past two other Flooring Expo locations just to work with him directly.

We shopped four places for stairway carpet. We found the carpet we wanted at two of these. Flooring Expo price was significantly less than the other store. The installation went well and we are very happy with the pricing and the installation. This is the second project we have done with Flooring Expo (the first being a luxury vinyl installation). We worked with Michael on both projects and were very satisfied with the results.

I would like to give a big shout of Thank you to Marti Runeborg at Flooring Expo for helping resolved our flooring issue; without her intervention we will waiting for a while. We purchased our laminate floor in March 2021and noticed in June 2022 some of the flooring plank was loose and we called Flooring Expo. They sent out an inspector and they concluded that the flooring needs to be replaced. We were working with the installation manager, but he was not feeling well for more than a week. But Marti stepped in to help us order our flooring and schedule installation as well. Without Marti intervention in a timely manner, we wouldn’t have a floor. She kept us informed every step of the way. Flooring Expo clearly demonstrated that they stand behind the work and warranties. Not many businesses do that these days. I recommend you go with real professionals Flooring Expo by Carpet King.

Our carpet installation process went very smoothly, from ordering to measuring to installation. Service was friendly and helpful. We have used their services several times over the years and keep returning whenever we need carpet replaced.

Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!

The installers were very polite and professional. Will definitely purchase carpet and flooring from Floor Expo in the future.

Thank you for the care you took in installing new vinyl flooring in my laundry room. First, Michael and Connor in the Flooring Expo store Minnetonka explained the type of flooring needed in a laundry room with a floor drain. They also explained the installer would remove the washer & dryer as well as the quarter round trim against the baseboard. Because the project included a new furnace and water heater involving multiple trips by three companies, I needed assurance Flooring Expo would be reliable.

Eric was the Installer and he does exceptional work. I am quite particular and Eric's work is great. He and I went over specifics before he began working and I felt so wonderful and trusting of him on the job. He is a true craftsman. Love the new flooring! The project was completed on schedule and I strongly recommend Flooring Expo.

Alec was incredibly helpful with scheduling and getting our carpet ordered and installed quickly. We will definitely contact him again for our future projects and refer him to friends. Thanks again for a great experience!

We needed downstairs carpet replaced on short notice after some spring basement flooding. I worked with Will and was extremely happy with the quality of service received from start to finish. He took the time to learn what we were looking for, shared appropriate options and didn’t push toward anything in particular. Pricing was certainly fair and install was timely and professional. I hope to not need new carpet or other flooring again anytime soon, but if I do this place will be my first call. Highly recommend.

Very excited that Erin VanMeter is bringing her creative talents to Flooring Expo by Carpet King in Minnetonka. Her professionalism, attention to detail and authentic personality are top-notch and I highly recommend her for any of your custom build flooring needs. Plus she makes everything fun along the way.

Helped guide me to the right carpet for my needs. Supportive and not pushy. Followed up appropriately. Retiring customer for a reason!

Heather was very personable and caring. Really felt she cared about giving us exceptional customer service and she did! Marty was extremely knowledgeable! The installers were very good as well. Although it took a lot longer to receive our flooring then we hoped, since it was back ordered, this is happening every where. The wait was worth it! We love both our flooring and our carpet and will recommend Flooring Expo to others!

Connor provided me an excellent experience purchasing carpet. He was so personable, communicative, and fought for me to get the best price. Thanks, Connor! Awesome experience thus far.

My wife Jeanne & I would like to thank Heather at Flooring Expo for helping us select the right choice in carpeting to completing our renovations. She was very warm but knowledgeable and professional. The installers were very respectful & professional. We will use your services again. And also won't hesitate to give referrals. Thanks Brian & Jeanne.

Service was great. Alec was very welcoming and easy to work with. He provided me with samples that aligned with my budget and walked me through the entire process. Would definently recommend to any one with flooring needs.

Home Depot completely screwed me over on an installation at the last moment while I was trying to sell my house. I went to Carpet King, explained the situation, and they were incredible! They found me a better quality flooring, got the measurement guy out the next morning, and had the flooring installed within days. They did it cheaper than Home Depot too! These guys were incredibly helpful. Highly recommend them.

Flooring Expo just finished installing the rest of our triple carpet change-overs (entire upstairs, sun porch, & main to lower stairs). We are totally delighted with everything they did for us, from Heather's initial super-helpful assist (e.g. highest traffic steps got a carpet with wool & a pad to suit that & its higher traffic), to Heather's double-check on our order pattern & colors before the factory made it (peace of mind), to Heather's follow-ups just ahead of install (to remind us to ask for nice 'same-dye-lot spare--repair-squares' in case of future disaster) and after install (she told me how best to store spares safely by doing what their warehouse does - wrapping 'em in plastic). . Installation crew was really good at what they do (great seams & butts to tile edge in bathrooms etc), and did a perfect job.

Worked with Heather and she was great throughout the whole process! Never felt pressurd to make a decision, took me about three months to decide to move forward after finishing up some other details in my remodel. Team was great in letting me run in and borrow the vinyl plank sample to make sure it fit with othe decisions I was considering!

The Ridgdale Carpet King was very helpful in my choices and knowledgeable about the carpet products. Carla and Marty were both exceptional in their customer service. The installer was very good and on time and hard working. I would recommend Carpet King the Ridgedale location. My carpet looks wonderful!

We were looking to get new carpet and tile in a timely manner. Carpet King was able to get in to measure and get us a carpet installed much faster than other places I checked out. Our salesperson Michael was always readily available and was able to help us through the process. There was an issue with our initial carpet being backordered. They made it right by offering us a slightly nicer carpet at the same price. This isn't something that they had to do considering we were in a pinch, but it's what they should have done. Because of that, Carpet King is highly recommended by us and we will go back there with future needs.