THE CARING DENTIST

I just recently started going to Dr. Epstein. My former dentist retired and I was looking for someone who was just as gentle and kind as Dr. Gallop was. It took me three years to find someone. Dr. Epstein is a treasured jewel. He is compassionate, understanding and his staff is equally the same. If kindness in this world was a picture….it would be Dr. Epstein.

The absolute best dentist. Dr. Epstein is amazing. I needed to get a filling and I use to be nervous to get the shot to be numbed, but Dr. Epstein has the best technique to where I can never feel the shot. Absolutely love it here and the staff are all so friendly.

They are the best! Dr. Epstein is excellent, caring, and exceptionally knowledgeable. Wonderful staff, everyone is so friendly and professional. Suzanne, the dental hygienist, is fantastic and always ensures I feel comfortable and well-informed throughout my cleanings. Highly recommend!

I’ve been going to Dr. Epstein since I was a kid. He always provides the best dental care and truly cares about his patients. The staff are always friendly and welcoming and I can’t recommend them enough.

My dental appointment was excellent, I've never met such a friendly staff from start to finish, the hygienist explained everything step-by-step that she was doing I loved it, she did an excellent job on my teeth. Dr Epstein was very friendly and personable he also explained everything thoroughly when he came in. I have found my forever dentist. I recommend them highly❤

Recently moved to this area and had a hard time getting an appointment with a dentist and than I came across this God Send! Everyone is great and they make the experience so easy! I never been happy at a dentist appt until I came here. I love it and will continue to come!

Dr. Epistein and his team are amazing. I love the way the hygienist talk to me about everything she was doing. Also I never had a long wait.

Dr. Epstein has been my dentist for over 10 years. He and his office staff are always so pleasant and welcoming. Suzanne has been my dental hygienist and she is so sweet. She does a thorough job each time I get a cleaning and makes sure to go over spots just to make sure everything is immaculate by the time I leave. Dr. Epstein is an exceptional Dentist. One thing I appreciate very much about him is that he is very honest and only wants the best for you and your teeth. I once asked if I could whiten my teeth, he recommended against it bc my teeth are on the transparent side, and said it would make the transparency look darker. I imagine a lot of Dentists would be less than honest and see that as a money making opportunity, so I appreciated his honesty. Most recently I completed my invisalign treatment, from another office. I was left with 4 black triangles between my teeth due to gum recession. He explained to me the diasthema procedure that he performs where he actually pinches your gums to fill the empty space between your teeth while adding composite to fill the tooth out more. I was not completely sure if this was something I wanted to do as I am very scared of needles and this procedure requires local anesthesia to be performed. He never pressured me, but was always willing to answer the many questions I had and even showed me a book with before and after pictures of his diasthema procedures. I finally decided to go ahead with the procedure, this after many questions were patiently answered by him, which I appreciated so much! When it came the day to finally get the procedure done, I was terrified of the numbing needle. Dr. Epstein has a trick when numbing your gums where you literally don’t even feel the needle. It was amazing, before I knew it the numbing part was over and procedure under way, all while Dr. Epstein is educating you about the procedure and telling stories about his life, entertaining you the whole time. I didn’t feel a thing. It was such a pleasant experience I came back 3 more times to get my other diasthema’s closed. Morgan his assistant did a phenomenal job as well with making me feel comfortable the whole time. I was very worried about my teeth looking like work had been done to them, but I couldn’t be happier with the results! I can say that I am able to smile with confidence now and it was so worth it. I can’t say enough about Dr. Epstein, he is so down to earth, funny, patient, caring, and does aesthetically exceptional work!

We had Dr Epstein few years ago but because of insurance we ended up going to a different dentist and the experience was never the same. With a new insurance we are back and we were treated like we never left. I also had a medical condition and the medication I take affects the health of my gums. Suzanne, the hygienist who diligently worked on my teeth suggested that I come every 3 months to keep up with the issues I have and since then, my gums and teeth have been great and has not given me problems. I am grateful for the care because I know in the long run it will benefit me. They also took great care of my children who have braces. They were thorough in cleaning and just a great overall atmosphere. It makes you like going to the dentist!

I needed an emergency temporary crown as my tooth broke 2 days ago(Sunday) and we are traveling in less than a week. My regular dentist couldn’t give me an appointment for 4 days. Dr. Epstein saw me on Monday and had me fitted with a temporary crown on Tuesday. I can only tell you that he and his office staff are a wonderful, warm and caring bunch of people. Most importantly Dr. Epstein is efficient, knowledgeable and the best. My husband and I will never go back to the old dentist! I highly recommend Dr. Epstein.

Being a kid who never failed to forget to brush my teeth throughout my life I had probably 10 cavities, I was very worried when I had to go to the dentist but literally time and time again whenever I have to get anything fixed in my teeth, Dr. Epstein’s techniques have never failed, I can confidently say that I never have any pain when my cavities get fixed by him. He works with kids so well by engaging in conversation with them throughout the operation, it never fails that when I have been here I have expected less but Dr. Epstein has always made it painless and enjoyable.

Dr. Epstein is the only dentist that ever listened to me and showed concern for my anxiety. His numbing shots are the ONLY shots I’ve never felt. His hands are magical. He understands my concerns and always helps me make the best decision for the health of my teeth. He’s hilarious, charming, careful, and gentle. The rest of the staff is just as marvelous.

A broken tooth brought me back to Dr. Epstein after being away for 2 years. (I don't recommend skipping regular checkups.) Besides the broken tooth, I needed to have 2 cavities filled, and my teeth required deep cleaning. I had a lot of anxiety going into these procedures. But Dr. Epstein and Chrissy made the experience very comfortable. I had no pain whatsoever, during or after. The whole staff from front office all the way back gave me very good care. I highly recommend Dr. Epstein. "The Caring Dentist" is not just a slogan, he's for real.

My family and I have been patients of Dr. Epstein for 20 years and have always been so well cared for by his entire team. My husband in particular has had to go through some extensive and complicated procedures and Dr. Epstein has been so detailed and thorough. I have recommended him to many friends and family over the years.
He has an excellent demeanor and is always happy to discuss options. He has done outstanding work with my children always creating an environment that is welcoming and anxiety free!

Dr. Epstein and his staff are excellent! They make you feel comfortable and treat you like family. I had the pleasure to work with them behind the scenes for a short period of time. They are genuinely caring individuals. Dr. Epstein is truly the Caring Dentist!!! I would high recommend going to him for your dental needs, he's the greatest!!

What a great Dentist and Team! The first thing This Dentist said to me" We are here for you" Usually when you go to a Dentist, the first thing they say, you are going to need dental work. I got a great cleaning and then came the usual I thought. Here we go! The dentist asked me if I grind me teeth at night? I said not that I know of. So he suggested a night guard. I was hesitant, but The Caring Dentist said eventually as I get older I was probably going to grind my teeth completely off. My mom did that in her older years. But they reassured me I would feel the difference and it would be a life changer. I didn't even know I needed a life changing event. So I got the night guard, and here we go! IT WAS A LIFE CHANGING EVENT! I WOKE UP THE NEXT DAY WITH NO EAR PAIN, NO HEADACHE, NO SINUS PRESSURE, NO TIGHTNESS IN MY JAW AND FOR SOME REASON NO NECK PAIN!!! Who knew. I have been to ENT for ear pain. They ran test, which they could not find any problem. My husband says I wake up an entirely different person. If only he would stop snoring! After you go get the night guard, you go back for a checkup, and believe me they want to know how you are feeling. They will make adjustments and give you instructions on how to take care of your night guard. I actually forgot to put it on last night and got out of bed to put my night guard on, because I don't want to wake up feeling tired or achy. So I know it seems as though you have just read a mini novel, GO TO THE CARING DENTIST. I HOPE HE DOESN'T RETIRE FOR MANY YEARS TO COME.

My mother's dentist retired and a friend recommended Dr Epstein. She was anxious at first but everyone in his office was wonderful to put her at ease. She had three fillings done and felt no pain. She was, and remains, very pleased with his work and the atmosphere in his office. She said they all get an "A+" grade. I was impressed that Dr Epstein took time to come speak with me out in the waiting room to inform me of my mother's dental needs and the progress of her dental work. "The Caring Dentist" summarizes Dr Epstein and his staff perfectly.

Dr. Epstein and staff were amazing throughout my visit. Dr. Epstein was able to see me for an emergency appointment and I couldn’t have been more grateful. He thoroughly explained what was happening with my teeth and had a plan to rectify the situation, which immediately put me at ease. I highly recommend him and would say he is called the Caring Dentist, for good reason. Thank you, again!

Just had an incredible experience at the dentist. NOW...think about this!!!! An incredible experience!! I had a dental appointment this morning and had a filling replaced. NO PAIN, NO PAIN, NO PAIN!!! The service was impeccable and the staff was amazing.

If you are looking for a dentist or was looking to switch dentist, do not hesitate about going to see The Caring Dentist in Newport News.

SUPER HAPPY CUSTOMER!!!

I am a new customer at Dr. Epstein's office and I am quite impressed! First walking into the office is a unique experience! There are many antique pieces of furniture and dental equipment all around, it's very cool and brings you back in time! The staff is very friendly and Dr. Epstein himself is amazing! You can tell he really enjoys what he does and he's good at it. Just came home from 2 fillings and had a great experience, something I never thought I'd say. He was very good, I experienced no pain and he always made sure I was doing ok. Great guy to converse with as well. All around if you are looking for a good dentist, this guy is a must!