Nationwide Insurance - Chad Mckinney

Excellent office -- Trent especially. I have 3 policies with them.

Amazing people

Great service and staff

If I could rate them a zero I would. We have been a Nationwide customer for 55 years with both home and automobile. We received a letter recently informing us our homeowner policy was being canceled because we had two claims in three years. The claims were totally unrelated. One was a brokenpipe coming from the hot water tank and the other an ice maker line. Not only did Nationwide cancel our policy but entered our name in a data base whereby other companies did not want to cover us. We found additional insurance and have canceled Auto as well. The new auto is $600 a year less for the same coverage. Nationwide only gave us a 6 month policy at a time whereby this company gave a year policy We are 74 years old and we're upset. When we phoned the McKinney office we were told the owner did not talk to clients. We were never late on a payment and this is how we were treated.