Madewell

Really nice, patient, and super helpful staff here at this store. They don't carry as wide a selection of their goods as I'd like but what can you do. If you've never shopped at a Madewell, know that it's rare to find tones, colors, or cuts that will look bad on your body here. It's also rare to find ones that will look really good. There's not much seating by the fitting room so if you're being used as a mobile clothing rack, it's a bit hard to rest and help with fitting.

I can’t believe I’m about to say that I actually had fun shopping for jeans today!! Day (sp?) was so helpful and really challenged me on sizing up and down in several different garments. I was hesitant to stray from my usual skinny jeans, but walked away so happy with a new pair of straight jeans and stovepipe jeans, plus some cute shorts and button-downs. I literally hadn’t shopped in person in years but it made such a difference, and the team there spent close to an hour with me comparing sizes and styles!

I’ve been a Madewell customer for several years and the Crabtree store is consistently a fantastic experience! I was looking for a specific style of jeans and Skip was incredibly helpful and helped me find exactly what I wanted. Not only do he and Alyssa have superb senses of style, they offer great recommendations tailored to each person’s desired look. Hands down the best Madewell store I’ve been to!

I had a phenomenal experience at the Crabtree Madewell today. Huge shoutout to Erin and Emily!

I’d never bought anything from Madewell before, and I came in needing to add staples to my wardrobe like jeans and plain tees. They greeted me right away and asked if I needed help, I explained what I was looking for, and they were all over it. They brought me all kinds of different jeans in just my size and style, and then new pairs based on my feedback. They made great recommendations and gave me feedback on the try-ons (this was extremely helpful since I was shopping on my own).

I ended up purchasing 3 pairs of jeans, 4 tops, and a pair of shoes. They were refreshingly attentive and friendly and truly made the shopping experience a pleasure.

This was hands-down the best shopping experience I've had in a very long time, possibly ever. I'll still remember it a year from now. All thanks to Emily and Erin - the Tan France energy that I needed today! They truly went above and beyond to help me, and I want to come back just to get styling help from them again. I hope this feedback is shared with their manager so they can hear what awesome team members they have. Absolutely made my day.

I had the best time visiting the Crabtree Madewell store! I went in just to make a quick return and walked out pleasantly surprised by how much I found that I liked. Ally was so attentive and kind, despite also helping multiple other customers at the same time. She made multiple helpful and thoughtful suggestions and picked out several tops and my new favorite pair of jeans that I never would have picked for myself, but ended up loving. She even went as far as offering other ideas for ways to style them. Hands down the best in-person shopping experience I’ve had in a long time.

Absolutely love love love this place! The clothes are simple, chic, and stylish, and their jewelry is gorgeous. A little pricey, but totally worth it. Their clearance racks are always stocked, and they usually have really good sales on top of their clearance materials. Definitely my favorite place to shop.

Love Madewell! They have the best accessories and cutest clothes. I have only interacted with two associates here- one was coincidently named Brittany. Both associates were very informative and accommodating and did everything they could to make my shopping experience outstanding!

Hi this is a positive and joyful review for the outstanding staff at Crabtree mall here in Raleigh it was because of wonderful people support namely Skip and his crew Erin and Annabeth. The day was special because it was my birthday but it was even more special because it was celebrated with the support of this team and the feeling that my family was part of being here at that mall with these wonderful staff. If you ever want to have a day where you feel special too then I suggest you go over to Madewell and enjoy the celebration and happiness that I felt the day.

I always enjoy everything I get from Madewell and most of my clothes are Madewell. Their sales are great an they're great at fitting all shapes and sizes. Highly recommend!

Great gifts. Stopped in to buy things for my wife. They have a great selection of very quality merch. Not cheap but well worth it. The items are definitely well made!

Friendly atmosphere and great service. Highly recommended; worth the drive. Quality and selection of merchandise is unmistakable. Will definitely be back.

Fast and fabulous customer service! Fantastic sales and selection. Love this store!

Great service and the store is clean and well-stocked!

My gf really likes this place!!!

Very very very friendly and helpful staff!

Employees here are really helpful!

Love madewell