Brick Row Apartments

Emily M. was incredibly helpful throughout our entire move in process. We had been apartment hunting for about two months and it had been such a headache! The application process here was very quick and communication was amazing! Emily made sure to keep us updated and even made sure all our questions were answered during her day off. We are happy with our new place but even more satisfied with the level of customer service. I would recommend anyone applying here to ask for Emily!

I just moved in a few months ago and I love it so much. Maddie made my move in super easy and I couldn’t have gotten a better price for the quality of living I have here. The neighborhood has a beautiful park, tons of restaurants, and parking is fantastic. The pool and grounds are also well maintained and maintenance is quick and easy to get ahold of. I read some reviews about the package locker situation. The only issue I had was completely Amazon’s fault. I called the office and Maddie retrieved my package that was incorrectly delivered by the carrier.

I recently moved from another state for a job change. After coming here, I visited several different apartments, but with Emily’s kind help, I decided on this apartment. It’s been two weeks since I moved and I think I made the right decision. I recommend anyone who is hesitant about moving into this apartment to get help from Emily.

Since I been here for 4 months now they got the quickest maintenance team..like same day or next morning type quick. My toilet flooded at like 2 in the morning & emergency maintenance came & fixed it 20 minutes later. I genuinely have no complaints it’s super quiet & clean. More than happy I signed a lease here. I was worried because a week after I signed they got new management but new management is clearly doing an awesome job!

I have been residing at Brick Row for four years now. Every time I face an issue, Emily and Ericka provide remarkable assistance and go beyond their duties to resolve it.

My experience here was one of the greatest experience I have ever had with any complex apartments
Hector was my leasing agent really nice guy had some small issues with him at times but nothing major and I wanted to say a big thanks you to the leasing manager ( Alison ) she was so understanding with me great lady really nice compassionate I really love her she went beyond my expectations … thanks you again Alison for you kindness… Ashley was also nice with me responding to my questions
I love my unit too 🥰🥰🥰 and my neighbors are nice I met a couple yesterday they helped me to get to the trash chute …. I will update my review in few months…..
I needed to update my review even if I moved out two weeks ago
Brick row is really a place I will always miss just moved out to be close to my work otherwise I would stayed my building which is 2 was so clean heard that it was the fanciest building lol and I believe so
In addition to that they returned 95% of my deposit and so fast I am so impress please don’t hesitate to lease here brick row is great and I wish I could give them 10 stars thanks too to Shanna I will miss you guys 💚

Erica was AMAZING!!! She answered every question I had and made me feel very welcomed. It was a great experience from beginning to end. If you're looking for a great place to live and want to feel valued, this is a place for you. I recommend you ask to work with Erica!

My husband and I have lived here for almost 2 years now with our children. Everyone here is friendly and the area is pretty nice! A great little neighborhood not far from downtown Dallas. The office and maintenance are awesome about answering any concerns and addressing repairs promptly. A great apartment complex, especially if you have kids. :)

I just moved to Brick Row apartment complex a month ago, and my experience is very satisfying so far. The complex is very accessible by train and highway by car,which is super important to myself. The staff is super, Allison and especially Ashley, go the extra mile on situations. I had a few package issues and they went out of their way to try resolving the problems. My apartment is super nice, the buildings are secure, and maintenance is always busy outside on repairs and cleaning. The only slight negatives are the package system can be frustrating with a few missing things and I wish the buildings had more elevators. Everything else is pretty top notch and the property is beautiful as well. A pleasant living experience so far
-G.V

I have lived in Brick Row for 2 years. It’s a great community! The staff and maintenance staff are very attentive. I’ve enjoyed living here and I just signed another 15 month lease. The price is reasonable and I love the floor plan and square footage for the price. I looked at other apartments before signing a new lease. The other apartments that are comparable are over priced and very small in the area. The location is great as well! I’m 15 mins a cheap Uber to Dallas, legacy, Addison and pretty much everything. Awesome location!!

Best apartment I’ve ever had the pleasure of living in. Management is extremely attentive to issues and overall just an awesome team. The grounds are always kept up and the neighborhood has such a friendly atmosphere about it. Close to the highway and to the DART station. If you’re looking for a place to call home, look no further!

I just transferred to another apartment and signed another 15 month lease. I have lived here for 2 years. One thing I can say is that the office and maintenance staff are amazing. We have had ups and downs being on a large property but, they always rise to the occasion. Through the storm damage they stayed on top of stuff and got stuff done. The maintenance men are the best ever. So friendly and hard working. They go above and beyond everyday to make sure things are taking care so we can enjoy our homes. Thanks guys you ROCK!!!!

Brick Row has been probably the best apartments I have lived in. The moment I walked in my apartment 8 months back it is just peace of mind thereafter. The management team are very friendly and always there to help the residents. Maintenance team is also awesome and finish their work quickly and to our satisfaction. I have never noticed any security concerns while living in Brick Row, I see all entrance gates are access enabled and well maintained all the time. The biggest plus for me is there is no roach problem here because the property is maintained so neat and clean. I highly recommend Brick Row apartment and give a thumbs up.

I love my apartment! I especially love my beautiful kitchen with the large kitchen island. My apartment is nice and quite. I can always find parking. The staff has always been friendly and the maintenance people are very prompt in fixing things. My apartment still has that new apartment smell. I think the people that live here are very friendly and I also enjoy the events that the management office hosts. There are restaurants and a mobile provider within walking distance as well as a gas station.

Great place to live, I've just renewed my lease :-) This place met all my expectations, my unit is great! I love the location, the scenery and the layout. Happy to call this place home, the park is lovely as well. Staff is always happy to help, but there have really been no problems...5 stars!

Brick row has been good to my family and me for the year we lived here as we were transitioning from out of state. The leasing staff has been helpful and professional in all of my dealings with them. The staff and manager were very helpful in dealing with an unpleasant neighbor when we first moved in. Maintenance orders have always been dealt promptly and cleanly. The park in the middle of the conpkex provided my family a good place to go and enjoy the weekends. I would reccommend living here to anyone searching for a nice apartment complex to live at.

Emily’s smile is very welcoming,
Kase is an added asset to the team,
Thank you both for your hard work 🌹

I have been at Brick Row for the last 13 months, both in a one and two-bedroom apartment. My experience has been wonderful, and I highly recommend it to those who enjoy a quiet, respectful community, and staff that is always courteous and helpful.

So far....

All maintenance requests have been handled for me quickly (usually within 1-3 days). I do make it a point to stop and thank those, in person, for their service. People around are friendly, and the property is always well kept --- pools, landscaping, lobby, park, gym etc. The apartments themselves are very nice. Most with wood linoleum floors, granite countertops, and unique light fixtures. Personally, I've had no issue with any kinds of bugs, maybe a couple dirt dauber nests --- that's normal anywhere, but maintenance does a good job cleaning and preventing nests on patios. Parking has never been an issue either, whether that's on the street-side, or in the gated parking garages. Was hoping the retail shops would have been leased out after the past year, but I've enjoyed Sababa (Mediterranean restaurant) and Massage Green Spa close by.

I could write on about my great experience, but I'll stop here. I'll finish by saying I'm generally a thankful person, but have a high standard for products or services on the pricier side. With that said, I've had a 5-star experience so far.

I've lived at Brick Row for 10 months now and overall enjoy my experience. Office and maintenance is usually quick to respond. People mostly keep to themselves but love being near restaurants and a park. I moved here from another Lincoln Property that was terrible and this place changed my view of LPM. The only reason I'd move depends on any rent increases and hope my renewal is reasonable.

Emily help us with everything!! And she is so kind!! She help us with all the moving process, and we are happy to say that we are moving next month!!