John Howard Motors

My old Subaru had an unfortunate death, and Nick from Subaru Morgantown spent a day with me in the summer heat and made my life easy to get my completely new Forester. Love it so far.

Wonderful service, knowledgeable staff, excellent to work with on financing. We've now purchased 4 cars within our family from John Howard on both the Nissan and Subaru sides with no issues and very pleasant experiences. Easy to get in for servicing as well. I would highly recommend Randy and his staff to anyone looking for great selection for any price point.

I can't speak much on John Howard Subaru as a whole, but my experience with one of your sales agents was extremely pleasant. Enough to merit a review, at least. Tyler Bramble was excellent throughout our exchange, and has kept in contact ever since. I couldn't buy a car at this second, but he makes me want to buy in the future. And a salesman who views a customer as a future sale rather than a current failure is fine by me.

Great Service, the best I had so far. The staff are very knowledgeable, friendly, caring and sincere. The car is great. I had a call from Pete Pro III, who did all the dealings with me, to make sure everything is fine and that I had no problem. Kirsten Surbrook went out of the way to accommodate the test drive after the normal closing hour.

The service department is great. I met Megan Smith, she is very proactive, has arranged installation of the remote start within two days of purchase, and was very accommodating to fit my busy schedule.
The whole team has an excellent leadership and I get a personal text from the owner Randy Buzzo. It all trickles from top to bottom and the whole dealership has great organizational culture and customer focus.

The whole experience of buying the car was great. I would highly recommend this dealership to anyone.

The staff of John Howard Motors are very friendly and helpful. They answered all of my questions and concerns with buying my new Subaru. Their price was the best in the state. I will recommend them to all of my friends and family.

Our family has purchased several cars/trucks at John Howard Motors and had great service through the years as well. The staff is helpful, friendly and the maintenance dept. is great at fitting us in while completing the job in a timely fashion. FYI- The waiting area is clean, welcoming and there are no pushy sales people around.

My family and my company have been buying vehicles from John Howard Motors for the last 15 years. We have purchased new and used Subarus and Nissans and many used other vehicles and trucks. All around the quality has be great, the sales people in each area knowledgeable, courteous and fair. Their service departments are thorough and staff experienced to the point the the will advise on issues beyond what the original service call was for. And....the follow ups after the service visits are consistent and valuable. I would not visit any other dealer in North Central WV.

John Howard is by far the best dealership in north central Wv! The sales staff is friendly and were great to deal with. The service department has been nothing short of perfect and I’ve even met some of the office staff while I was waiting during my service appointments! They were all so friendly! I highly recommend this dealership!

Free coffee in sales and service was what hooked me. I have purchased 6 vehicles from John Howard Motors. The staff is wonderful. My parents have bought 2 cars there. I recommend the dealership for sales and service. The dealership is comfortable and clean.

My family and I have bought several vehicles from John Howard Motors over the past 20 years. They always go out of their way to make each buying experience the best it can be. I would recommend John Howard to anyone that wants a great deal and great service after the sale. Keep up the good work!

John Howard exercised great patience with me. I was in the market for months trying to find the best fit. It was my first time buying a car and the car I was driving was a 2005. It took me awhile to see what was out there and get to know all of the current features. The Subaru Crosstrek turned out to be what best suited me. John Howard offered the best deal and did what they could to make the sell.

I had a great experience buying my new Subaru at John Howard Motors! Jim, my salesman, and everyone there were super nice and extremely helpful. They worked with me and for me until I was able to drive home in the vehicle of my choice. I would highly recommend John Howard and especially salesman Jim Churilla to anyone looking to buy a new Subaru!!

Good deals. Nice selection of vehicles. Nice people help you thru the car buying process. Just wish they were closer to home. Well worth the 2 hour drive. Was there to look and ended
up getting my first Subaru. Go in for service 8/21/15 . Will let you know how that goes.

Highly recommend going thru JHM when buying or leasing a vehicle! Being a female in a male dominated atmosphere I felt extremely comfortable throughout the complete leasing process.

I also felt the same way while dealing with the service department. Ever since I had a incident when I was younger, I haven’t felt comfortable getting my oil changed, issues fix etc. Although I am older and wiser the staff still didn’t seem to be over powering. All the staff was presentable, kind and the atmosphere was pleasant and clean.

Red Pendergast had all the answers to all my questions and was super helpful! My car was freshly washed and detailed before I drove off of the lot and I was extremely pleased.

John Howard Motors has been good to deal with over the years. I have purchased 3 cars, and my daughter bought one. She traded Impreza for Impreza. Service has been good with my 2011 Outback, & I appreciate all they do. Good follow up after every visit.

My first salesman was pushy, wanting to get me into a car I didn't love. My second salesman, Joe Brown, was fantastic! He was not pushy at all, and wanted to make sure I had all my questions answered, was willing to do what it took to get the car I wanted in a price we could agree on. He was very accommodating and had no problem emailing and talking with me for over a month until we got the right car!

I'm very pleased with my 2017 Subaru Outback. My salesman, Mike Koval, was able to find a car meeting my expectations and had it delivered to the lot overnight. I was a repeat customer for Mike and he worked very well with me to supply the right car. I was also pleased to receive training on "Eyesight" and other car features from Ken Bodnovich. He took extra time to make sure that I'm able to use the advanced features that came with the car. We've taken the car on a couple of trips so far and it has performed flawlessly. Nice car! Good sales staff.

When I needed a new vehicle for my fiancee we looked around to see what was available. She really liked the Juke so we went up to John Howard and found the one she wanted. The sales staff there was amazing and did everything they could to get us the best deal. I know that the next time I need a new car I'm going to go to John Howard. They have got a customer for life.

Having kept my beloved '97 Saab 9000 for 15 years, I was definitely not "in the know" about buying a new car these days. Sales Consultant Joe Brown at John Howard Motors made it a pleasure. We feel he went the extra mile in every way to find us the car that was right for us at a price that was right for us (Subaru Impreza Sport Premium 5-door). From our first internet contact all the way through to the closing, he walked me through the many steps with professionalism, courtesy, and patience, and even offered advice that saved me money when I transferred my auto insurance to the new car. Thanks, Joe! Business Manager Scott Shaffer was equally helpful. Everyone we encountered at John Howard was friendly and knowledgeable. Would definitely do business there again.

So I've only used the service department here, but they are top notch. Great communication as they found a couple issues with my car during routine maintenance. I had a call advising of an issue with an estimate of what it would take to to fix. I'll come back for additional service again.