PNC Bank

Very friendly tellers who are quick to answer any questions. All the staff were friendly, and I wrapped up my business there very quickly. After hours ATM is within the bank, so I feel comfortable using it, since I am not overtly visible from the entrance.

We can’t say enough great things about Shelly F at PNC. She is pleasant to deal with, very knowledgeable and skilled in her position. In a world where customer service has gone down hill, Shelly gets it right + some! She is an asset to PNC, and definitely deserves recognition.

I work at this branch of PNC, we are no longer open until six on Fridays and 1 on Saturdays!! Our new hours are 9-5 Monday through Friday and 9-12 on Saturdays! They have been changed since November 6th so please help us make our wonderful customers aware of these changes!

Super friendly, they make you feel like family not a customer or number and super helpful with all your banking needs.

I drive out of my way to visit the Heath, Ohio branch for anything I need! The staff are so friendly and knowledgeable, and treat every customer like they are the most important one.

PNC is great! Ive worked with Katrina, Jamie and Lori in the past and they could not be any more professional or friendly! I always enjoy stopping in here!

Very friendly staff and always gets me on my way quickly.

They are pretty quick...no delays, no stupid suff.

The teller was super sweet and very helpful

Very helpful and friendly staff

Love it.

Always great service

They are friendly and want you to get the best out of the money you save. Always very knowledgeable.

People that work there are very good at what they do and hard working but they are left short staffed leading to long lines and waiting

Waited in line inside for 20 minutes with 2 people ahead of me. Finally left and waited in the drive thru for almost another 20 minutes. So, it took the better part of an hour to deposit 3 checks. Three people sitting at offices doing nothing and one clerk at the counter and one in the drive thru. Been a customer since I was 17 but after my branch (Buckeye Lake) closed and then my new branch (Thornville) closed, I guess it's time to take my money elsewhere.

Friendly people. Had appointment scheduled got there 10 minutes eraly no one could tell me who the appt would be with and I ended having to wait almost an hour for my appointments to happen. I think you should honor your appointments and learn how to scheduled out people who stop in to do something but there's a big difference from this bank compared to walking into Huntington with an appt scheduled they are ready for you and take care of you.

Put some cash in your drive up ATM, it's always empty, really annoying.

*Edit: 2 months later this is still an issue almost every time I'm there! How hard is it to keep an ATM stocked up? About to close my accounts and switch to Huntington because PNC is useless!

What a horrible bank, horrible experience. I opened a business savings & checking account and explained their use/transaction level. I was charged a large service charge the 1st month and called to say I needed to change the type of accounts they had me in. They said someone would call. They never did. After 7 months I was charged almost $800 in service fees. I withdrew the balance I had and asked to close the account. They said a business banker would have to call me to do that. NEVER HEARD FROM THEM. They continued charging fees and now I received a letter from a collection agency demanding over $100 additional fees CHARGED AFTER I STATED I WAS CLOSING THE ACCOUNT. I never knew you couldn't close an account. But with the astronomical fees they are charging, why would they want to close it.