First Mid Bank & Trust

First Mid Savoy is offering great CD rates. I don't bank there but my brother does and thinks it's great especially banker Jenna.
Went there today and spoke with Jenna she is very kind and smart.
Made the experience so easy and pleasant.
I have been banking at other local banks for years and have never really been happy with interactions with them.
After today I'm going to be working with Jenna to make First Mid my only bank.
If you find banking an experience you avoid or feel you'd rather have a tooth pulled. I recommend First Mid Savoy location and Jenna a 100 percent.

The people who work at this bank are very kind and sweet. Seriously the best customer service I have ever received from a bank. They are also very efficient and seem to personally care about their clients. I think it's really hard to find service and employees like that nowadays. Glad to have found it.

Did everything to help me, great personality, very friendly, helped each other on how to do what I needed. Absolutely grateful to the 2 ladies that helped me today. 🥰🥰🥰

Very nice manager and staff. Always helpful. My only suggestion would be to put the deposit and withdrawl slips in the canisters so we don't have to send the canister to you to get one each time. I really like this bank and am keeping it.

I've been a First Mid customer for years and have appreciated their customer service and support. I know they've mentioned moving from this location, but I look forward to their continued service. I've had fraud problems, lost cards, you name it. They were always quick to address it and fix the situation. Waiting on the new card to come in was a pain, but I have never been dissatisfied by their service.

Gary and all the other staff here are always very friendly and helpful! I would highly recommend First Bank & Trust to anyone looking for a bank where they remember your name and greet you with a genuine smile!

Have banked w/1st Mid for 38 years!

This will be forever my bank! Customer service is always fantastic and they always go above and beyond! Thank you for being my bank of choice!

Great location with excellent quality customer service!

Best branch, great manager and staff!

This first mid bank & trust is the worst. They have awful customer service and are always rude. I always spend at least 10 mins AT the window in the drive. Today she ended up giving me the wrong amount of money, thankfully I always check before I drive off. But it was a hassle just to get her to understand she gave me the incorrect amount of money. This location truly needs new staff and better management.