Naperville Auto Haus Inc

Buying a car for the daughter. We had a very positive experience working with Mark and Alex on the purchase. This place is tucked away and easy to miss. Check online for inventory. It was so worth the drive. Very happy with our purchase. They have some very sweet cars available.

Found a freightliner sprinter 3500 on car gurus. Sent an email in to Nick and he handled the rest. Nick sent me photos answered every dumb question I asked and set up a time to come in and see him. We drove 3 hours and got there an hour before he was set to close. When we were ready he handled all the paperwork and stayed until everything was done. Nick went above and beyond for us, I would recommend this dealership to anyone.

First time purchasing a vehicle online and both Alex and Nick made it easy, fast, and convenient. Very helpful in the walking me through the process and also arranged the transporter to deliver the vehicle to my house. Communication was great and car is awesome. Will definitely do business with Naperville Auto Haus again! Thanks again guys, appreciate all the help!

Nick was awesome! The sales process was easy and painless. I'm looking forward to many miles of good times with my purchase!

Great communication! No pressure sales! Great selection!

I look forward to doing business with Nick and Naperville Auto Haus again!

Great customer service. Had a lil problem with the vehicle I bought and they had no issues fixing it for us and having it delivered to us. Great company. Would definitely recommend to anyone looking to purchase a car. Thank you Kelly...

A low key, no pressure type of car dealership. Michael helped us out and he had a wealth of knowledge about the car which is refreshing because most used car salesmen don’t know all the detail of the used cars they are selling. Kelly was very nice and accommodating. We never felt pressured to buy the whole time. They did not play games with the price. It was straight forward and we appreciated it. Bought the car and check out process was fast. We are very happy with our purchase! We would recommend this dealership to our friends and family.

I had a very good experience with this business. My sales person, Brad, was not pushy, knowledgeable, helpful, honest and true to his word. I can honestly say it was the best car-buying experience I have ever had. Ron in the business office was also wonderful. He worked with me and made sure I got the best financing available. Everything they promised they delivered and more. I would definitely, without hesitation, recommend them.

I got my first car ever at this place and it was amazing. Ron is absolutely the best. The car I wanted was a black 07 Nissan Versa priced at $4,997, but we were able to negotiate it down to a price I was aim at with no hassle at all. They are well kept and extremely helpful. I would definitely come back here again because they truly do take great care of their customers!!

I purchased a car here, a 2013 Ford Focus SE for my daughter. After purchasing the car we experienced a problem with it. They stood behind their sale and honored the warranty. They set me up in a rental car and Kelly and Eric in my opinion went above and beyond in all that they did for my daughter and I. I can't thank them enough for the excellent service that I received. I am so thankful that they turned what could have been a negative experience into one that I walk away from one with nothing but good vibes. My best heartfelt thanks to the whole staff there at Naperville Autohaus.

Great experience and customer service. I recently purchased a pre-owned Nissan here. The salesman I worked with was not pushy and respected my time in looking for a vehicle that met my needs. I had a lot of questions and was treated with patience and respect. There was a good selection to choose from and everyone I spoke with at the dealership was friendly. I will be coming back for my next pre-owned vehicle!

We recently traded in a motorcycle for a Ford Thunderbird. The transition was quick and easy. The experience was really good and the family who owns the business are really nice people. I will definitely do business with Mike and his parents in the future and I have already recommended their business to several friends of mine.
Thanks guys for a great experience and a awesome vehicle!,
Lloyd

This has been the best experience I have ever had buying a used car. the used cars that are being sold at this place are all hand picked and are the cream of the crop vary hard to ask for a better price after you see the cars most of them look brand new No auction junk here this a must go to place if you are looking for a super clean car / Truck the customer service I recieved from Ken the car sales man was of the most professional experiance I have ever had. and the father and son are both Really down to earth I would love to hang out there for the day the father has been Buying and selling cars for over 50 years and if you have time to listen to him He will tell you his story about selling and buying the cars Thanks for the great car you sold me I still can't find anything wrong with it

Brad was great!

My wife and I are from Wisconsin and were searching the country for a replacement vehicle for our totaled out car. After looking for months, we found these guys. We swung by on our way back to Wisconsin to take a look.

Brad greeted us with a smile and patience while we asked our questions and looked over the car. We agreed to come back the following weekend to complete the sale. Brad took a very reasonable deposit and held our car until we arrived the following weekend. The process was very easy and very relaxing. We were not rushed in any way, which has always been a problem when buying a car from a dealer. Brad explained everything in detail and made us feel that we were at the right place.

After months of searching and hassle from other dealers and the insurance company, Brad went out of his way to get the deal done. I am in sales also and I know the value of being professional. It seems like everywhere you go nowadays, it’s hard to be treated with courtesy and care but Brad knocked it out if the park. Even after the sale, Brad is helping us with another part of our project at his expense. I couldn’t ask for a better person to sell me a car.

Most importantly, my wife is happy and I owe it to Brad. I believe it takes a truly good person to be able to treat people the way Brad treated us. You can’t fake that. He’s awesome and we will definitely be buying from them again. A+

Bought my G55 from them a few months ago. This was a long distance transaction and my sales rep was fantastic to work with. They stick to their word, and I will be buying more from them! I flew in and spent a bit of time at their dealership before heading home - just a fantastic little gem for car collectors.

My parents bought me a 2013 Ford Focus from Naperville Autohaus. It is a beautiful and clean car and we were so happy to have found something better than what we expected to find. We did come across a problem with the car but the staff at Naperville Autohaus took care of us we have been going back and forth for the last few weeks but they have been nothing but helpful and amazing. I definitely recommend going to this establishment if you are in need of a car. They are very helpful and respectful.

Great Place!!!
I'm reading some of these reviews and laughing; Let me get this right you drove 3hr to see a car - they don't have dealerships where you live? Where you buying a Bentley? Mr. Lemon law, HELLO, that only applies to new cars - wake up! Why am I addressing this, I'm sick of people like you bashing organizations when your the one's that didn't take personal responsibility to protect yourself in the first place! Do your homework first, instead of blaming the world for your shortsightedness. Do you need a hug - is this your claim to fame?
Simple questions; why wouldn't you take the car to a mechanic shop to be inspected first? Did the car have over a 100K in miles? Did you buy a warranty? If not, why not? The car is NOT new! If you wanted a new car, go to a new car dealership! I bought a third vehicle from this establishment for the winter, it has over 200K miles, yes it had some minor problems, had them fixed. It's an old saying, "Praise in Public, Discipline in Private". In the end this is America, YOU can go anywhere to buy a car. My experience was great!

This review is specifically about the attentiveness and service that Eric Salcedo provided during my visit. I visited looking at a used car from their inventory and was immediately greeted by Eric in a refreshingly welcoming manner. He was extremely polite and knowledgable about the available cars in their inventory. We promptly took out the used car for a test drive after he quickly cleared the car of the 2 inches of snow that surrounded it. He works quickly but not in a rushed way. While I didn't end up purchasing the used car, he was still one of the nicest salesmen I've ever experienced. Definetley requiest Eric if you're looking to view a car here.

Called Joe Lococo about a 76 Corvette. Had a long honest conversation about the car on the phone. Drove 3 hours to take a look and again was super honest about car. Worked with me on price and getting it shipped to my home. Awesome place, great atmosphere, great people. Will do business again!

I purchased a 09 Honda civic Si from Karl and Mike at Naper auto Haus. I had the best experience ever at a car dealership. They were on-top of their game with everything. Getting me approved with the banks making sure my car was inspected and detailed before I took it home they even put a full tank of gas in it for me!!!! Karl knows exactly what he is doing when it comes down to the automotive industry very knowledgeable about every car he has on his lot. I would recommend Naper auto Haus to anyone that's looking for the right car. Keep up the good work guys!!!

Found a Lexus IS250 AWD online about $2000 less than other dealers, the car looked to be in great shape. Called Dennis and he said come on by to look at it. The car was excellent condition and looked better than in the pictures. Had the car for about a month now and got to experience the AWD in the snow. I even went around a few SUVs. Great experience with Dennis he went out of his way to help me get the car home. If you need a vehicle and great honest service give him a call.