Ashley Store

Brian Grier was amazing yesterday. He really helped us out to narrow down our choices for a formal dining set really quickly. Brian customer service skills is unmatched. He was easy going and very friendly & respectful. His knowledge of the furniture and styling was noticeable from the beginning. We ended up opening an Ashly account last night and planning to come back today for a sectional living room set from him.
Many thanks!

Wendy was very helpful…. Not only was she helpful she was very patient with me due to Acima not working right. 3 hrs later , and she was still so calm , and very helpful. She ended up getting my stuff together, and made me happy with my purchase. Thanks again everyone at Ashley !

The staff Wendy, Ray and another manager assisted me with my purchase. I felt welcome immediately upon entering the store by Wendy. Wendy was very knowledgeable about the products in the store as well as filling out the order. Ray assisted with issues Wendy had with the Progressive Program. It didn't take me long at all. I would definitely shop and buy from Ashley Furniture in Westland.

The store was incredibly clean and the staff were incredibly helpful. Brian, my sales rep was amazing. Very intelligent with a lot of knowledge for his profession. Extremely helpful and deeply satisfied with the experience. Great job Brian.... be seeing you again sir 💯

Sabrina was very kind and helped me select a best sofa for my family.

Sabrina was warm and welcoming. She made me feel relaxed and helped me to pick something l know I will love. She made me want to do business here at Ashley’s in Westland. Thanks Sabrina for the 5 star customer service.

we were just out burning up a couple hours before an appointment, so we decided to stop by Ashley furniture to just see what was there. We met a young gentleman named Christian, and we had no intentions at all of purchasing furniture. He was so likable and so congeal that we felt the urge to purchase furniture. When we meet people like him, we like to show our appreciation and decided to purchase. He was great!

I’ve been to plenty of Ashley furnitures around the states and let me tell you what? Wendy, was by far the best salesperson I’ve encountered. I walked in with my mind set on ONE sofa and that was it. Here comes Wendy and a little while later I’m walking out with not just a sofa, but a loveseat AND an entertainment center.
Sure, I could tell she was new at her job but man, you give her some more time under her belt and you’ll have yourself a wicked sales rep. Any improvement I want to make with my future home furniture, I will be sure to stop by Ashley’s first. Thank you Wendy.

The store had exactly what we were looking for. Brian was very helpful and pleasant to work with. He made the purchase process very easy…definitely recommend Brian and his associate if you are buying anything from the Ashley store in Westland, MI

Service was prompt, friendly and professional. I was treated like a VIP customer. Sabrina was patient and knowledgeable and was able to answer all of my questions. I’ll shop here again, a truly satisfying experience

Ordered through the phone everything went smooth with Brian. Funny very helpful and not pushy. Haven’t received my items yet. But looking forward to the delivery.

After having a terrible experience at Ashley in Novi, my partner and I decided to give them one shot at redemption at a different location. I had called earlier in the day to explain what had happened to us in Novi and Charles was patient and empathetic. He convinced us to go into the Westland location and gave us our space while we browsed. He had to go at some point, but passed us onto his assistant store manager, Ray, who was charming and pleasant. We left with a full set of furniture and a new mattress. It was the polar opposite of our Novi experience. Would recommend anyone to go and work with Ray if you want a good deal and fun times while you shop.

Ray Smith helped me purchase the right mattress for my needs. He listened to me carefully and found the best mattress! I can't wait until it's delivered. He even sold me two wonderful pillows for side sleepers! I'm laying on it right now! Best pillow I have ever owned. It's called, Bedgear.

Christian was amazing! He was very patient with our children who were in store with us. Very knowledgeable about the furniture we were purchasing! Highly recommended!!! Ask for Christian!

We had a good experience with this location. They had what we wanted in their warehouse and got it to us in considerably less time than the website offered. We also paid less than the websites prices. Everything has been delivered and we are very happy.

Charles M was very professional! We have been to many furniture stores and he was by far the best we've personally delt with. Will be back for any other furniture needs! Highly recommended!

I recently had a wonderful experience shopping at Westland location. The store was clean and well-organized, and the staff was friendly and helpful.

My salesperson, Quianna was particularly outstanding. Quianna was patient and knowledgeable, and took the time to understand my needs .

I would highly recommend Ashley Home Furniture to anyone looking for high-quality furniture and excellent customer service.

Brian was friendly and the most knowledgeable person I have ever met in regards to mattresses, highly recommend mattress/furniture sales representative and a really super nice guy.

Salesman was friendly, knowledgeable, and took the time to show me a wide variety of bed styles before choosing the one I selected.

The whole staff was very helpful and knowledgeable. Thank you again to Cory for all your help and helping us get the best bedroom set for the best price. Delivery is quick and easy all is set up and ready to have a good night's rest. Thank you!
Ashley Furniture please think about offering Veterans discounts.