Posterazzi

I've read all the negative reviews, and here are my thoughts. The poster was MOSTLY outstanding except the faces of the individuals looked sooty like they'd been sweeping chimneys or something. I will not deduct a star for this because I looked at other photos of this music group from that period and many photos looked like that. Was it the lack of photographic skill, the equipment of the time, the dark room, the gloominess of Northern England, I don't know. Apparently, the photographic equipment and the camera operator were not dealing well with shadows on faces during partly sunlit days. That's my guess. Other than that, which I can live with, the rest of the poster is of superb quality and for sixteen bucks a tremendous value. All comparables were eighty bucks and above on eBay and the rest of the web. Delivery was unbelievably fast like they drove it to my mailbox from the mid-Hudson Valley NY (they're in the same area as Orange County Choppers of cable tv fame). I would absolutely order again. If you expect perfection for 20 bucks you need to look elsewhere. If you're reasonable, this might be a terrific deal for you.

5/6 times i order was so good. But last date 3/21/022 order 11294021 was wrong delivery. Order swings machine but sent poster. Please take care sending stuff.Holesome wish. Com is good for buying online. Thanks Please correct your mistake.

THIS IS BEING UPDATED ON AUG 19, 2022. THE POSTERS ARRIVED IN BRITISH COLUMBIA YESTERDAY AND THEY ARE FINE. AS POSTERAZZI AND I LEARNED LAST WEEK , WHEN AN ITEM GETS TO CANADA AND IS DELIVERED FROM THERE BY CANADA POST, THERE IS NO TRACKING. THE TRACKING NUMBERS AND CARRIERS PROVIDED BY POSTERAZZI ARE VALID ONLY IN THE USA

IT TOOK SOME PRODDING BUT NICK FROM POSTERAZZA SUPPORT FINALLY RESEARCHED THE STATUS WITH CANADA POST. I AM BELIEVED HE WAS TRULY TRYING TO RESLOVE THE ISSUE. HE OFFERED RESHIPMENTS OR A FULL REFUND. I OPTED FOR RESHIPMENTS. APPARENTLY, DUE TO COST, POSTERAZZI DOES NOT OFFER ANY SHIPPING OPTIONS OTHER THEN CANADA POST.

NICKS SUPPORT WWAS EXCELLENT. I DID HAVE TO REACH OUT, BUT IN HIS DEFENSE HE WOULD HAVE NO WAY OF KNOWING IF A SHIPMENT WAS ACTUALLY DELIVERED ( SINCE THE IS NO TRACKING IN CANADA-WITH CANADA POST SOMETHING WE BOTH JUST LEARNED LAST WEEK

I ALSO RECHED OUT TO A POSTERAZZI EXECUTIVE YESTERDAY ( BEFORE I KNEW A PACKAGE HAD BEEN DELIVERED ) AND THEIR RESPEONSE WAS IMMEIDATE, CURTEOUS AND PROFESSIONAL,. I AM UPGRADING MY RATING FROM A 3 TO A 5. WE ALL LEARNED SOMETHING, . ALSO THE POSTERS ARE EXACTLY AS ORDERED
THE COMMENTS BELOW ARE MY ORIGINAL COMMENTS BEFORE I HAD RECEIVED THE POSTERS
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A very frustrating experience BUT customer service seems to be really trying. I ordered a wall poster to be sent to an address in British Columbia, Canada. 3 attempts by Posterazzi thus far and have not received it yet.
On the + side, the customer Service Rep Nick unless I am being misled seems to be really trying to resolve this.
Apparently, with Posterazzi shipments to Canada , once a shipment clears customs, it then goes to Canada Post ( canadian mail service ) for delivery and can no longer be tracked. There has to be a better way, where it can be tracked until actually delivered. The 1st order shipped on july 10, 2022, so it has been 5 weeks.
It wasn't until last week that the Posterazzi rep when trying to follow up ( ON MY REQUEST ) found out that tracking numbers are only valid in the US and there is no tracking once in Canada. Seems kind of hard to believe.
In the last few days attempts to contact Nick at Posterazzi to get the latest shipment info ( 3rd attempt ) have not been responded to. I have tried text and phone message.

I may be generous with 3 stars, BUT I think up to last week, there was been a serious attempt by nick at Posterazzi to resolve.

I am still hoping to receive the posters. They were intended to be surprises for my sons

Good customer service. Sent shipment to wrong address and sent a replacement and tracking number in good time. Have to get through by sending them a mail through their website but then they are fast to respond.

What a beautiful poster! Yes, there was a slight issue with my order but Posterazzi resolved it to my full satisfaction. I felt the service was excellent, to be honest.

Great

The best posters around

Great poster

Poster beautiful !

Definitely not a great experience. The first two times I received the framed poster I ordered, it arrived damaged. To their credit, they gave me no issues sending it out a second time. However, the third time (since it arrived damaged the second time as well) they sent it without the frame entirely. I called to complain and the man that answered their customer service line this time was VERY apologetic that it was sent without a frame and said he didn’t know why it was sent that way and that he would be sure it would be made right and they would get another one out to me. He even seemed to know exactly who I was when I mentioned the poster (it was a Sopranos poster), and I got the feeling like he was someone higher up in management but perhaps this assertion is incorrect on my end. I know this was the first time he answered the phone when I personally called because it was never a man’s voice in the past.

I waited about 2.5 weeks and when no poster showed up, I called again today. The woman on the phone this time said they don’t know who I spoke with before but because I was already sent the poster out 3 times, there was nothing they could do except refund entirely. I again stated that the third time it was sent, it was sent without the frame and she claimed that is what they intended to do since the frame is what kept getting damaged. If I paid for a framed poster and the frame arrived damaged twice, why would I want just a regular poster I have to frame myself for the price of the framed poster I paid for? Framing is a hassle and this is why I paid for a framed poster. I get that it may not be their fault that the poster is being damaged in transit but it doesn’t seem like their left hand knows what the right hand is doing. If you are told it will be sent out again, it’s a huge failure on a customer service end for that never to happen.

I don’t understand why the customer service rep today had no record of the phone call I had with the previous man who was very apologetic about them sending me out an unframed poster, and essentially it was like that call never happened. I do wish I took down his name because although he was incredibly friendly on the phone, evidently he and the woman I spoke with today are giving out contradictory information.

I’d skip buying from this company if I were you. I’ll give them two stars since they didn’t fight me on giving me a refund but it’s been a headache all the way around. However, I will be closely checking my credit card account to ensure I receive a full refund since apparently this company will tell you one thing on the phone but then fail to follow through on it entirely. It’s a shame too because I really liked the poster and would have probably ordered more but something w/ this company is amiss.

I ordered 2 posters from posterazzi they arrived in a timely fashion but one was so cheaply printed that it is very pixel-y and when I went to rub the hanger on the wall through the poster the ink rubbed off on my finger so now there is a smudge.

the poster I got in the mail was blurry and faded. no where near as clean as the thumbnail. I got ripped off

Fair warning this site is a complete scam! I never new about this site till I made a third party purchase through Walmart. They advertised legit blinds for outdoor patio/porch (nothing was mis read or at all gave any ideas that it was a literal wall poster) because it was third party I had to contact them directly they gave me a complete run around for over a month! Finally I was able to return the product but then they tried to say it was damaged so they wouldn’t have to issue a refund.. I did finally get my refund but please be aware that there are a total scam !! And also be more aware when you by from places that do third party sellers do your research even if you trust the actual person your purchasing from cause sometimes third party’s like this get over looked !