Precision Automotive

Super helpful and kind folks, got us in during Sturgis when everyone else was 2 weeks out. I was originally told by another shop that I might have transmission issues, however the team at precision assessed the issue as a dirty throttle body and had me out the door for a very reasonable price. No more issues 2 months down the line. 10/10 would come back for any future work I need.

Amazing service!! Carl was so busy working on a motor that had a deadline but took time out to check an electrical problem on our leisure van so we could get back on the road. I would give him 10 stars! Thank you Carl and Tamara!.

Carl was great - got me in and fixed the issues with my vehicle no problem.

Carl is the host with the most. The experience from my first phone call with Carl, for my car repair, to picking up my car was refreshing. Carl called me with his diagnosis of my car, took care of my car problem, AND even repaired blunders made by the prior auto shop. Price was right plus his smile was welcoming. ***** (5) Stars for Carl.

100% call this shop if you want an honest, professional and trustworthy experience. We were driving through the Badlands, when we experienced significant issues with a front tire. AAA scheduled our tow and picked a random place in Rapid City for service. (It was a Sunday and there were no open shops to choose from, so she chose one from her list). Not wanting to leave this to chance, we changed the tow to Precision based on the reviews. Driving to Rapid City, our tow truck got a flat tire. He was only able to drop us and our inoperable car at a hotel. I left a message Sunday night with Precision explaining we were in need of another tow and service as we still had 13 hours left for our road trip home and we needed to return for school. Willie called before his shop opened Monday morning to let us know he could tow the car to his shop and let us know ASAP what repairs were needed. He quickly called back, explained the problem and said he could fix it and we would be on the road in a couple of hours. He even had someone pick us up from the hotel and brought us back to his shop to pick up the car. As we were at their mercy, we feared he could take advantage of the situation and charge an exorbitant fee, knowing we had no other options. He did not and we were charged an incredibly fair rate (we suspect we would have paid more for this service here in Chicago). He even sent pictures of the problem and explained thoroughly the service needed. Overall, Willie and his shop went above and beyond helping us - contacting us before the shop opened, fixing our car incredibly quickly, giving us a ride to his shop and most importantly providing us peace of mind for the long road ahead. If you are lucky enough to live in Rapid City - this should be your go to service!!

The ownership of this company has changed hands and the new owner does excellent work at a fair price. Carl has got me in at a last minute notice and got the job done in a reasonable amount of time. Knowledgeable, friendly and I highly recommend him for all your automotive needs. These low rated reviews do not reflect the new owners workmanship.

Carl & Scottie are fantastic! I was traveling through and had some maintenance issues I needed help with. Precision Automotive was highly recommended by locals, so I brought my van there to have a tire repaired, coolant flushed, and to have them look into my A/C issues. They know their stuff! Carl even helped me troubleshoot an A/C issue that has been bothering me for months. I love these guys and will stop in to say hi and bring a case of cold ones next time I'm in Black Hawk.

Evaluation of What Was Going On With My Daughter's Car, & Because Our Motor Was Blown, He Didn't Charge Us, Carl is A Great Mechanic. To Give Us An Estimate On What He Found. He Has A Big Heart, & Felt bad For Our Situation, Although We Did Get Her Fixed

I would highly recommend this service. I was traveling from Michigan and experienced mechanical problems in the Badlands on 9/6/18. They got my vehicle repaired the same day so I could continue my vacation. Very professional with reasonable prices. Another customer was traveling from Texas. Precision went to bat for that custormer, contacted his mechanic in Texas, (who had not repaired his vehicle correctly,) and got the repair paid for by the mechanic back in Texas. Great service.

These guys are honest, friendly and professional. They tell you in detail what is wrong with your vehicle. Customer service is awesome. They gave me courtesy ride to get a rental while my truck was being looked at.

During a cross country road trip my car started making a god awful sound. I was freaking out because every place in rapid city was booked for the next week including them, but knowing I was desperate they were kind enough to fit me in and they fixed my car in about an hour. Truly an amazing experience, everybody was so nice and the price was extremely reasonable. Take your car here!

Always take good care of us. No matter if it's on our bikes or our pickups. Highly recommend. Good quality work and wont overcharge you. Good people.

This is an amazing shop, with great, honest, good people as employees. They really went the extra mile on my truck and helped me when I really needed it and also got me in quick. This will be the only shop that I will take my truck and my future vehicle to. Very impressed and very greatful I found precision automotive. I highly recommend. A special thanks to Josh and Willy.

Absolutely phenomenal service! Carl and Scott are top notch mechanics and all around people. I will absolutely be taking my car back for any minor or major fixes.

Our van broke down while driving thru Bear Country and they got us running again. On a side note, they fixed the alternator but didn't change a bad idler pulley which caused our belt to tear 3 hrs after we left the shop which left us stranded in the middle of SD.

They were able to sneak us in to get our brakes done on our trip to Yellowstone. Great job in a short amount of time! Friendly and helpful!

Great place. Owner is knowledgeable and has decades of experience. Works on motorcycles and cars. Easy to locate, right off interstate I-90. Open all the time, call and ask for Carl😁👍

Carl was awesome and he got my bike in fast and fixed in no time. He even taught me a few things as well. Definatly will go back.

Our check engine light came on while we were on the first week of our one month road trip. We decided to have it checked out. Upon our arrival the owner mechanic told us he would check it out, but that it was doubtful he could get to any major issue that day. He took out his scope, figured that it was a sensor had us back on the road with a smile in less than twenty minutes.

Had a breakdow just outside of Rapid City. Got a tow to Precision and Willie took a look, found the problem, and had us back up and going in a couple hours. Professional and he knew what he was doing. Highly recommend.