Findlay Buick GMC Prescott

It was excellent, probably the best experience that we have had to this point to be honest. Martin and Teresa were great. I have known Martin for a while, but it was my first time meeting Teresa. Both achieved exceptional ratings from me. Martin as always provided just what we were looking for as far as vehicle and the deal itself. Then Teresa was wonderful about delivering it and explaining the paperwork and the vehicle itself. Again, outstanding customer service.

The service advisor Cody was EXTREMELY helpful and very concise. Also, I Tom the technician that worked on my GMC Yukon Denali was very quick on getting my vehicle completed. Overall, I was extremely happy with the service department! Cody and Tom went, in my opinion, above and beyond and made my experience very pleasant! I will be returning to have more service completed.
Joe Thornborrow
2020 GMC Yukon Denali

I had the front struts replaced and the rear shocks replaced. Oil change completed. And they also found that the cabin air filter needed to be replaced and THEY COVERED IT!!! Very impressive!!!

Great variety of GMC trucks. Lowell was the sales guy that took us on two test drives on two different trucks. Aaron the manager was helpful as well. If we end up buying a truck it will be from here. Stay tuned.

Part 2:

Our sales agent, Lowell, was the first guy to walk out to us when we walked onto the GMC lot. We test drove two trucks to get a feel of which one we would like better. Lowell answered all of our questions and then some. He knew quite a bit about the truck's features. The particular truck we wanted was not on their lot. Lowell explained they could find one and get back to me. Lowell let us go at our own pace over the next week or so. Between Lowell and the GM, Aaron, they found the perfect truck that we were in search of. We chose the Thunder Gray AT4 with all of the bells and whistles. They took our trade in and made that a very simple process for us as well. Between Lowell, Aaron, and the finance manager, Cimeron it was a smooth process. We couldn't be happier with our new truck. I would absolutely recommend Lowell to help you find your next vehicle. He was professional and never pushy and always cordial. Thanks for your help Lowell. God bless.

Had an outstanding buying experience with Findlay Buick-GMC. Teresa and Alex were excellent and treated me like a valued customer. Best part of the entire experience was that I didn't have to set a foot at the dealership. In my type of business, time equals money and Teresa saved me a ton of time. Keep up the good work and Thank You.

So my little family and I went in, we had something we wanted in our vehicle and Caleb helped us find all our essentials! He was so kind, and was not like any salesman I have met. I totally recommend Caleb, and Findlay Buick GMC. Our family has bought 2 vehicles here now, and will never go anywhere else!❤

I was able to go early on a Saturday morn and did not have to spend 2-3 hours! Troy took care of the service promptly and was so kind. This is my first time to own a Buick and I have been impressed with the service!

Just want to give a shout out to Cody McKinnon. We brought a truck in for batteries on Saturday. I listened/watched Cody handle numerous customers and phone calls while we waited. He was so professional and helpful to everyone. Not often you see customer service like Cody's. A+++

Caleb was very knowledgeable and patient. All the staff was friendly and helpful. It was an excellent experience. I highly recommend Finley Buick.

Lowell had us from the beginning, he listened to our needs and worked hard to ensure I was getting exactly what I wanted. He was kind, professional and communicative throughout the whole process. It is a tough market and there are floods of trucks to choose from; we purchase from LOWELL and his dealership - because of how impressed we were with him. Thank you Lowell!

The sales person, Andrew, was very good and not a pushy sales person. We were very pleased and will deal with your company going forward.

Caleb Rogers was our salesman and Martin Norris is his Team Leader. What a wonderful team! Caleb was attentive and knowledgeable, answering our questions. Martin was very friendly and made sure we got a great deal. I just loved the service and support these two gentlemen provided us. They are great ambassadors for Findley Chevolet GMC. I would definitely recommend them. Truly a great buying experience! My thanks to Jamal McCoy for creating an employee culture that nurtures great customer experiences! Miss Kim R.

By far the best experience I have ever had purchasing a vehicle. Teresa was so courteous and helpful, I cannot wait to buy another vehicle! Also, Cimeron deserves a shout out as well. she came in on her day off to push all the paperwork through on the financial side. Thanks to everyone at Findlay Buick GMC!

Martin and Alex Valencia are absolutely amazing! They went above and beyond to help us get into a 4-wheel drive suv! I highly recommend them over at Findley GMC Buick!

Caleb was very good at helping us find a vehicle. Initially we could not find what we were looking for. But, Caleb kept looking and kept us informed as to what was available. He helped us through the viewing and purchase process and answered all of our questions. Good job. Good experience.

Took my vehicle in for a Warranty Repair a couple of weeks ago. They were quick to get me in, were very professional, and did pretty good work, which is rare to find when it comes to dealerships. My only complaint is they were kinda messy when topping off my rear differential. I wish Google allowed half stars, so I could've given this place a 4.5-star review. But it's making me choose between 4 and 5-star. 4 is too low. So I will give it a 5, because I'm forgiving.

No issues. Finally found a used car dealer that actually knew how to negotiate. Also seemed like they really wanted to sell a vehicle. Thanks for using your people skills Caleb and Martin!!

Shout out to Howard from the service department for our "ride" home after our car was brought in for unexpected issues. Very pleasant, courteous and enjoyable ride. Howard made our day!

Martin and team never miss! Because of them, they will keep getting my business. The dealers in my local market, kept wanting to charge more, but Findlay Prescott did what was right and got me a great deal! Shout out to Findlay Prescott!

Only show in Prescott for GM and Chevy repairs requiring standard dealership service. I found them to be very profesional, helpful, and honest. They spotted some issues on my vehicle and repairs were done quickly. I also needed work on my exhaust system. They said they could do the repairs, but recommended I go to an exhaust shop that would save me money. Great folks.

We were very far from home, we had a problem with our 23 sierra. I called the dealer to get my truck in asap. They accommodated me and got us on our way fast.. Great job thanks to everyone...