Findlay Toyota Prescott

I had the best experience with the salesmen Jeff Bonnar. He is by far the best person I have ever worked with. He works with you in every way. He was able to get me out of my vehicle and get me a nice brand new car. He’s not there just to make money. His purpose of working is to help people getting a vehicle that best suits them. Jeff is a kind hearted man, an amazing person and by far the best person to buy a vehicle from. I 1000% recommend going to him to purchase any vehicle. He makes the long wait worth it with his fun personality and funny jokes. Thank you Jeff! I will be sending some people your way!!! No other dealership was willing to work with me. I was able to get my car which was the 2023 KIA Forte LXS. I’m beyond happy with my experience here.

I spoke with several shops that would not touch my vehicle due to the part needing to be special ordered from Toyota. I took my vehicle in on Wednesday morning and had a ballpark of what i thought it was going to cost. When Jason called with a quote, I was not quite prepared. I had asked him for a trade in value and he had someone respond in an appropriate time frame for the day! I had set up a time later to look at what was available in the lot with a sales representative. Another rep, Zach showed us a vehicle his partner had picked out for me based off a couple of questions I answered in our initial phone call. My husband came with me and was very excited to look at different models and years of vehicles. Zach accommodated my husband’s curiosities while being very attentive to the comments I was making towards what I did and did not like. Zach was upfront about finding something that not only a fit our lifestyle but also our finances!! My husband and I really fell in love something on the lot but decided to fix my 4Runner for the time being. I gave Jason a call early morning Thursday to find out how long this specific part would take to get in, but had to leave a voicemail. Jason gave me a call back within the hour. He was able to get the part ordered and in by next morning. I was back in my vehicle by Friday afternoon. From sales to service, Toyota excelled! Sure, parts and labor can be a pretty penny but the customer service from both ends were well worth the time and effort.

Skylar did an excellent job helping me negotiate the optional features to get to a fair price. I hope he gets full credit for the sale. Lesley did an excellent job communicating with me and actually went out herself to make sure hybrid RAV4s had a spare tire. That was important to me because hybrids at Honda and Hyundai did not. Zach initially was very helpful, but he did not respond to the two emails I sent with questions, including one about spare tires.

We dealt with Findlay Toyota for about 9 months. We had initially put down a deposit for a vehicle (due to limited stock in valley)the process was super easy when the time came for our car to arrive unfortunately we had a medical emergency.(lil open heart surgery no big deal) We thought oh my God the dealers gonna give us a hard time about giving us our deposit back no they refunded it to us instantly.

Fast forward to us recovering and back on track they found the exact car we wanted. We honestly feel like Steven is part of our family now he was so kind so polite so understanding. We would come back to Findlay Toyota in a heartbeat to buy a vehicle versus down here in Phoenix. It's nice to see there's still good dealerships With honest Employees willing to Help you out on a car purchase. Thank you Steven for making the process fun again for us.

My sales rep Cory was amazing! He practically convinced me to buy the GR Corolla (even though there wasn’t much convincing needed). Pauly in finance was great. Both Cory and him stayed an hour past closing just to help me get into the car of my dreams. Marcos, the sales manager, was phenomenal and got me into the payment I was comfortable with. Findlay Toyota Prescott will always be my go to dealership. They are kind, considerate and extremely honest. They truly build friendships within business. I also want to give a shout out to the BDC/internet team for following up with me the very next day after I made my purchase. They made sure that I didn’t have anymore questions and that everything was up to standards, and I must say, the Findlay Toyota Prescott staff went above and beyond. Don’t ever second guess this dealership as they are so kind and caring. Thank you for taking care of your guest, as a small community here in Prescott, we appreciate it! Also HITTTT HEEERRRR

Toyota Findlay had the exact car I wanted on a very hard to find car. Process was simple, easy and well organized. Lesley and Albert did a great job helping me and this was a first class buying experience from start to finish. I will definitely refer all my friends and family! Thank you so much!

Just picked up a vehicle and had a great experience. Skylar and Paulie were awesome. Skylar in sales was patient, worked hard to find something that met our needs and was not pushy. Paulie in finance did some shopping and was able to get us a reasonable rate given the current market. If you are in the market, go find those two!

Honestly, the best Toyota Dealer ever. I purchased my first vehicle there and loved it. I live in Phoenix and Findlay Toyota in Prescott gave me the best deal. They went above and beyond to get me into the car I’ve been wanting for so long. I did not mind driving all the way to Prescott because it just felt like the most honest Toyota Dealer I knew I could trust. They’re staff are good people Steven and Cory stayed super late and where very genuine and helpful the whole time.
I am so grateful for them. I will for ever get my purchase cars there.

I went to Findlay Toyota Prescott just to send the new 2024 tacoma and I wasn't planning on buying one since I was only in town to buy more work cloths however, I had amazing experience with Zach. From the moment I got there, he took his time to listening to me about what I am looking for and he took me around showing me trucks they received this weekend. unfortunately I couldn't drive one those those but he found one that was ready so I can test drive it. I fell in love with the new tacoma. After that, I asked to see what numbers were. Zach was very transparent about the prices and everything and after going back and forth for getting me the best deal for my budget and so forth. I went ahead and pull the trigger on buying it. I would highly recommend buying from Zach at this dealership. What an amazing experience!

Nicholas and crew did a phenomenal job with my corolla. He not only gave me amazing service, in a timely manner. He truly treated my vehicle as if it was his own. My corolla runs better than ever and I’ve got Nicholas and team to thank!

As someone looking to finance their first car, the team at Findlay made this experience a smooth one. For 2 hours, they held the car I was looking to test drive. Skyler was fantastic to talk with. He helped me with the process, made sure I was comfortable with the car, and suggested places to check out in the area. When it came time to sign the papers, Corey was also great and had me on my way pretty quick. Definitely worth the drive out. Thanks guys.

The Prescott dealership was incredible to work with. Everyone on their team was highly professional and knowledgeable. Especially Steven Baumer he is amazing! it has been a long time since I bought a car, and they were very helpful and very patient. I highly recommend checking them out.

I went to Findlay with slim to no hope of being able to get in to a car, let alone a nice car. Albert “Guzzie” Guzman went above and beyond to make sure I walked out with a nice car and a low payment. He was patient, knowledgeable, professional and made the whole experience extremely comfortable. Definitely recommend!

We came into Findlay to look at 2 separate cars. We met Jeff Bonnar. He was super personable and he made us both feel super comfortable. Jeff made the process really easy and had us laughing the entire time. If I could give him a 10 star review, I would!!! Thanks Jeff! We also really enjoyed our interation with Paulie! We will certainly choose Findlay Toyota Prescott for our next vehicle purchase!

Raz, Kris, and Pauly made my experience today so much more amazing than I could have imagined as a first time buyer. I was nervous before coming in and all those nerves were calmed the minute I started the process. I can’t thank them enough for helping me find a safe and reliable car. So grateful, thank you!

While ALL the salesmen are very nice, the guys that do the incoming customers to get the cars worked on are all very friendly, and know their way around the computer sysrem...and of course very knowledgeable about many things. The problem I have is; why does it take two and a half hours to get an oil change and tire rotation? That, to me is very way off the mark. It should only take 45 minutes to do that. So, tell me why.

Took my new RAV4 in for its first 5000 mile tire rotation and maintenance check. The appointment went smoothly, job was complete and well done. Very friendly and helpful people and I’ll return to Findlay Toyota.

I love this dealership. Zach really understood what I was looking for and found me the perfect car. Paulie worked hard to get us the best financing available. Both of these men were such a pleasure to work with and made the buying experience stress free. I feel like I've made friends for life.

Had an amazing experience working with Zach on the sales side and Johnny on the finance side. Went up to Findlay Prescott to check out a certified used truck. Vehicle was in great shape and ended up coming back down the hill after a very fair trade-in deal.

Zach was easy to talk to and wasn’t overly concerned/pushy with the sale. Wanted to provide a great experience and did just that.

Johnny was clear, thorough, and shot straight with the additional products that are available.

On top of these two being great and easy to work with, everyone I talked to at the dealership was friendly and welcoming.

Highly recommend these guys and the team at Findlay.

Had my vehicle serviced and the technician found an issue with a leak coming from the transmission output seal. That issue was resolved by the next day after they ordered parts and had me scheduled for later that day to bring it back in. They even got me a rental which was included as part of the warranty. I'm pleasantly surprised at how smoothly this experience went compared to other places I've had to go for warranty repairs.