CalvertHealth Primary Care

Dr. Batong is the best hands down. She truly listens and cares for her patients. The staff are just amazing as well.

Phones aren’t answered, messages aren’t returned. If you call a week before a scheduled surgical procedure because you’re in so much pain, the surgery will be postponed because they won’t get you in for pre-op, or even bother to let you know they won’t. Randomly, you’ll show up on the schedule with a different provider so they can call you a no show. Sad thing - I liked the doctor. The office needs to step up their game!

I’ve been a patient for almost 20 years and was always very happy with this Practice . However, recently something has changed with the office administration and the way they do business. You can’t speak to a live person when you call the office. You ALWAYS have to leave a message and wait to get a call back. And getting a call back doesn’t always happen. This is no way to run a medical practice. Looking for a new PCP.

I left a voicemail a week ago to make an appointment and have yet to hear back. The voicemail says you should keep calling them if you don't hear back. Definitely will not be worried about establishing myself as a patient with this company.

EDIT TO ADD REPLY: PF. Faster response on a negative review than voice mails.

My PCP is great- been extremely happy with the level of care I've received. The problem is they don't answer the phones anymore and they don't return voicemails. I see that others have had the same complaints. Please just stop replying to these posts until you can get that issue resolved.

That staff is pushy because they have a quota to meet. You might get a few extra procedures done to you.. hope you have good insurance

Answer the phone!!