Clayton Lube & Tune

Prior to going to Clayton Lube & Tune I had brought my vehicle to a dealership for what seemed to be a battery issue. I was charged top dollar and the battery died within two days. The dealer did not run a diagnostic check. I then had my car towed to Clayton Lube & Tube. They did a full diagnostic on my car, had perfect and quick communication and fixed my car within hours. They found the battery that I was sold from the dealer may have been old... I experienced Clayton Lube & Tune to be completely honest and fair with pricing. Perfect communication, reliability, expertise and fair pricing... all what you want from a mechanic.

I had a great experience here, even though it was a pricey job that had to be done. I still think it's cheaper than alot of places around. And the guys were up front and honest about the pricing, and even offered payment plan options. And had my truck fixed and ready to be picked up the next day. I'd recommend this place to anyone looking for a good mechanic shop

Great service. My 2011 f150 had a few oil leaks and they were able to take care of them promptly. They called and updated me throughout the service and their time estimate (1 day) was correct. Fair pricing, too.

Excellent communication and quick work of a difficult job - timing and gasket. The technician was thorough and quality work done. Technology used to relay quotes and findings with ability to approve or decline work with clear line by line work tasks denoted. They have set the bar for automotive care high - would give 10 stars if I could!

Called them to get a pre-purchase inspection on a truck I was considering buying. They ran through it thoroughly and pointed out potential issues. Great folk to work with!

Clayton Lube & Tune is located on Hwy 70 leaving Clayton toward Smithfield. They take Oil Change by appointment and provide a multi-point inspection. They usually have coupon to help with cost associated with oil change on their website or via mail circular.

Phil and team are outstanding! Took care of two of my BMWs. Great recommendations on tires and maintenance to keep my BMWs running dealer perfect.

Save your time and go see this team. Honest, professional and priced just right.

Thanks guys!

Great shop saved our family road trip
The story goes, me and the family had road trip planned and had about 17 hours in the car ahead of us. So, like a good car owner I wanted to make sure my 2012 Honda CR-V would not break down in the middle of the drive.

I took it into a "Franchise that shall not be named" and asked for an oil change, an inspection, and our "free alignment". Sure enough inspection showed no problems. "That sound you hear?" "Don't worry about it." "The grinding noise?" "We didn't hear it and the breaks look fine to me."

3 hours into our drive the breaks feel a little bumpy. Over the next 5 hours this gets gradually worse. Luckily we make it to our destination without any major issue.

Even luckier, Clayton Lube and Tune was down the street. I called them first thing in the morning, told them I was from out of town, and they got me in that morning. Communication was great, I love they do there communication via call AND text outlining everything in writing.

They found warped rotors (missed on [FRANCHISE REDACTED] inspection) on the front of the car and had them fixed by the time I had finished brunch.

Nothing but smooth driving the 8 hours home.

(They also fixed the AC I had overcharged :P)

This business is a gem! Honest and superior customer service!
I recently bought my car in to have a front-end alignment.
They said the alignment was ok.
They could’ve said that there were issues that have to be addressed, and incurring a major monetary expense.
But that wasn’t the case.
Because of this experience, I am now a loyal customer!

We're from PA and were visiting family in Clayton when a serious sounding noise started in our 2019 Dodge Grand Caravan. We stopped into Clayton Lube & Tune on a Friday and they were totally booked, but the very friendly person at the counter said it sounded like our problem could be wheel bearings.

We left, thought over trying to get the vehicle home and decided that was too dangerous, so returned. We were delighted that, despite the fact that we would be unlikely to give them further business, being we lived in PA, so they had nothing to gain, they fit us in on Monday, completed replacement of the two front wheel bearings and housings (which did turn out to be the problem) in one day, gave us a full diagnostic report on the van, stayed in touch via text and an itemized estimate, and we drove home the next day, ten hours, with not a single problem. To say we were grateful is an understatement.

We cannot recommend them highly enough, and were we permanent residents, they would most certainly be our mechanics and we would trust not only their skill, but their integrity.

Recently moved to NC and will now be a regular customer; everyone is nice/friendly, prices are more than reasonable and the work is excellent. The complimentary inspection is valuable and the feedback is just the facts with no pressure whatsoever. If you haven't tried Clayton Lube & Tune, you should!

I took my vehicle in because the check engine light, hill assist light, traction control light, and another light were on. Also, the brakes were coming across with a low fluid warning.

The shop was able to get me in same day. After checking over the car, the codes were cleared, and I was sent an estimate straight to my phone where I could accept or decline the services. The shop called me and explained each line item as well as the symptoms I would be noticing with the car and why the work was recommended. After discussing the recommended services with the shop, I accepted and declined from the list of recommended services from the convenience of my cell phone. My only concern during this process was some of the things recommended had been done fairly recently. I explained to the tech that I felt confident those repairs were NOT needed. He explained that they were added because of the mileage on my vehicle and the shop’s lack of access to previous records.

The work was completed the next day. The car is running better than it has run in years. We got new ball bearings and some adjustments to our brakes. All the lights are off on the dashboard. Later that night, we heard a loud sound. It was kind of like a tuning fork. I took video of the sound and sent it to the shop. I received an immediate response and the shop was able to diagnose the car from the video. They fit the car in the same day, fixed the sound at no charge, and sent us back on our way.

This is my first time using this shop. I am a woman with a basic understanding of cars and felt comfortable with the explanation of services recommended and provided. I have been in shops where I have been spoken down to and this was NOT the case at this establishment. The staff (there were three) that I spoke with were knowledgeable and explained things to me in a way that was appropriate, helpful, and in line with what I shared that I used my vehicle for. Overall, it was an awesome experience, and my car is running great. I plan to use them again, and I would recommend them to others.

I took my car in for a routine oil change and tire rotation. They noticed a leak while doing the oil change, which I also had them fix. The staff were helpful and friendly and even transported me home while they took additional time to fix my car. Highly recommended!!!!

Above and beyond. I went in for an oil change and they found a leak in my Audi. I had work done about 1.5 years ago in New Mexico and the leak was a direct result of the shop in Albuquerque. Clayton Lube & Tune contacted the warranty company and the shop in Albuquerque to get the repair covered at no cost to me. I didn’t even have to call Albuquerque. The guys got all the paperwork lined out, brought my car back in and fixed it in one day. I wouldn’t have had a clue who to call or what to say! The shop is excellent, the guys are super nice and professional. Couldn’t have asked for more honest service. I’ll be a customer for as long as I’m in NC. Not going to sugar coat this but sometimes it’s intimidating as a female with no mechanical knowledge to go into a repair shop but these guys explained the issue and took care of it all. You do not find customer service like this often these days! A+++!!

I took my car to the dealership and found out there was an issue with the exhaust system. The cost quoted was exhausting.
I decided to try local, and took my car to Clayton Lube & Tube. Not only am I pleased with the services rendered, but satisfied with the cost. Thank you for a local safe place to take care of my car.

Made an appointment for an oil change/tire rotation for 7/14. Honored a coupon for $29.99 full synthetic oil change. Can't turn down that deal. In and out within 45 minutes. This was my 2nd visit (brake work 2021) and each time, everything went smoothly. Will continue to bring my vehicles here!

I really enjoyed how efficient they are by using text text messages detailing what work was being done with the cost and recommendations they had for the vehicles. I also loved how you could pay for the service directly online. Communication was great as well! Will definitely be bringing my vehicles back for all its needs. Thanks!

Clayton Lube and Tune was able to figure out what was wrong with my AC and fixed it same day. They were highly organized and the facility was nice and clean. My AC works like a charm now. They explained everything they would be doing to my car and the potential price before I even dropped it off. Very professional. Would highly recommend.

I enjoy Clayton Lube and Tune and like the staff a lot. They get the job done right the first time. They don't pressure you with unnecessary bs. They'll fix what needs to be fixed and give you recommendations. You can either take it or leave it, but none of this, 'death is right around the corner unless you pay us a $1000 to fix it' type stuff. They do quick work that is also quality work. On top of their mechanics being top notch, the front desk staff know their stuff, they're friendly, and actually care about your vehicle and give recommendations as well. For example, one staff member stated that he noticed stains on my backseat. I told him yeah I've been trying to get that out for months now. He recommended a product to try and it worked out great. This is the type of customer service that needs to become more prevalent in other businesses. Great jobs guys and gals!

The too long didn’t read version: excellent service, reasonable prices, trustworthy work.

My Flex had been sitting in the driveway for about 2 years and needed a lot of work done to it. I took my vehicle to the Clayton shop, told them the situation and asked them to look it over and recommend what needs to be done to get it road worthy. I left my Flex there and a few hours later they not only provided me with very detailed recommendations on what to do, but I was also able to go over the recommendations over the phone. Daniel did a great job of explain what needed to be done and why. Due to the cost of the repairs, we both talked about what needed to be done to at least pass inspection. I will admit that I did shop for lower cost alternatives, but the reviews at those shops were not good. I’m willing to pay a slightly higher price for service I can trust (although the difference Ron price was not much). At no point did I feel concerned about being ripped off or charged for a repair that did not need to be done. I still have more work that needs to be done, and I have told them I will be returning for that to be completed.