Biggers Chevrolet Parts

I had a very pleasant experience buying my 2016 Kia Optima. Thanks to Jeff Purcell by helping me with everything during my first time buying a car. I will most likely go there again in the future

Always friendly and helpful staff, many new and used cars and trucks to choose from, competitive pricing, handicap parking, clean facilities inside and outside

Great place to get a car and very helpful staff.

I love my new car

Helpful and courtious staff.

Muy bien pero me ganaron el carro impala 2013 por el que yo iba 😥😥 pero el personal muy amable excelente servicio

I went to the parts department they were very helpful and nice

Very expensive

Second and last time I schedule service for my car here. I’ve made appointments and arrived on time but if someone else without an appointment arrives before you, they take them in first. It’s so aggravating when you’re trying to do something before work. No point in making an appointment just show up. Here’s to being late for work for the second time they take over and hour, closer to two hours just for an oil change. Go somewhere else unless you have the time to spend hours here. Not worth it.

They reached out to me to buy my car I had listed for sale. We texted back and forth for a while and they agreed to a price if the car is in the condition stated in the ad. Get there they do an inspection, car is in condition stated but they offer almost 20% less than we had discussed. So frustrating to waste time, if you are going to low ball just be upfront about it and save everyone time. Again they contacted me then proceeded to waste 2.5 hours of our time, never again.

Ive dealt with so many autoparts stores but this is by far the worst! My boyfriendand I went and bought a valve head cover kit for a Chevy Sonic within a week we tried to return it because we ended up not needing it and they wouldnt allow us to return it for a refund. So now we're out over $100 my engine is on the floor of my garage and I have to rebuild it. Plus I have 2 more years of paying on the vehicle. Not going to get parts from them, thats for sure. Thanks for nothing Chevy.

They are not what they seem! I was told by Alice Davis when I set up an appointment to see her and a specific vehicle and I quote "I have set some time aside to make sure that your buying experience is Fast, Fun and Friendly. We'll have your Equinox prepped and ready for immediate delivery." When I got there 10 minutes before my 9am appointment, the Equinox was right out front, except it was filthy. I was then told that Alice does internet sales and that she isn't the one meeting us, it was another salesman named Jeff. Once they washed it and gave us the key to test drive it , we opened the doors and the interior was loaded with pet hair, mud on the seats and glue remnants on the dashboard from the previous owner. This vehicle was never prepped or serviced prior to us coming in.
I then pulled up the photos of this vehicle from the Biggers website and I can plainly see that they were not from the one I'm looking at now. They were stock photos. I was also told by Alice that Biggers Chevrolet always gives a higher trade in allowance than other dealers , even after I told her that the Carfax will show our trade in had an accident recently. That also was not the case! Biggers offered me less than two other Chevy dealers that we visited prior by over $500. We did find another Equinox on the lot that we liked and made the deal to purchase it because it was the best vehicle we'd seen so far and wanted to get the trade done that day even with the lower trade in allowance. As for the Fast part of their moto, that didn't happen either and all in all it took over three hours to make this deal and we were the first customers in the dealership that morning. Just to add one more issue, I've been asked by my salesman via email to leave a great review a few days after the sale and I've emailed him back multiple times requesting touch up paint now for over a week and he hasn't responded. I contacted the GMC dealership in my neighborhood and they have the paint in stock and I'm picking it up later today. You grow up hearing those stories about used car salesman and you'd like to believe that most of those tales are not true until you experience it yourself. We bought a great vehicle , but wished we had a better time doing it

Terrible service
They lie here and do the bare minimum

Bad sales guys