Papa Johns Pizza

Steve was very helpful and has great customer service skills and the staff was very nice and pleasurable as well, the online phone service needs to be done away with seriously!!!

It was delicious 😋 Thank you got a coupon in the mail for a large2 topping what a deal Thank you papa John's I'll come back and buy one too. 😉

Came in @ 11:30 a.m order #6 little blonde knew her stuff! Food was so good and super hottt friendly service the whole time all around good place for pizza

Great experience here! The workers are usually super nice! The food is always hot and fresh and tastes amazing!

Pizza was so fresh and hot just perfect, our driver forgot or soda so he went back for it without me even asking. I tipped him extra $5.00 for being so kind and generous.

Papa John's did a great job for us! They delivered delicious hot pizzas for a staff meeting exactly on time and they even brought plates and utensils. We are very appreciative and will order from Papa Johns again!

Not only do I buy pizza here but I come here all the time to doordash and these guys are so super hardworking and good and they let you know if things are going to be late or what's up but they always have my product ready

Yes I'm giving a five star. I got my order tonight and was half way through my papadia and went to dig in the other half and there was a dark hair baked into the bread. Called them up, told them what happened and they made my order AGAIN, no questions asked!!!! They are amazing there. I door dash for them all the time and they are all so sweet and always working hard. Accidents happen and I understand that. I'm so glad they are good people and are willing to make their customers happy!! Thank you for understanding and making things right for me.

I understand mistakes happen and Shawn was very nice about getting my order correct and remade. Their pizza is so good!! Great job anyway, to the team! ☺

I order this pizza every few weeks. ONE time my order was not correct. Omg! They have humans working here😲 I called and the customer service was fantastic. I called again today to get my replacement pizza and had the pleasure of talking with the guy that "barely speaks English" This man's English is just fine. It's just some people have a hard time understanding their language spoken with an accent. I understood everything he said perfectly. Anyway just wanted to say that not every experience will be perfect everywhere, everytime. But these guys know how to make up for it. We will be coming back in a few weeks for our pizza

We have never had an incorrect order over four years, the pizza is always delicious, and the staff is always friendly. They have a hard time keeping up during really busy times, but who wouldn't? It's busy because it's good. And when we place an order for a specific time, it is always ready 10-15 minutes early.

We order delivery from here a lot! It's always fresh, great and correct. One time they forgot to bring wings with our pizza but they made a second trip and brought a free 2 liter with it. I also received a free pizza voucher in the mail 2 days later. We always tip them $8 to $10 so maybe that's why we always get good service. But we have been servers and delivery drivers and know how it is. There's no point in going out to eat or ordering delivery if you're not going to tip well. That's part of eating out. If you can't afford or are too cheap to leave a great tip, then cook your own damn dinner at home! We love Papa John's! They're cinnamon pull aparts are freaking amazing!

Only pizza place I’ve ever went to that’s never let me down. Never had to wait an hour + for pizza. Always get what I order including my sauces. Pizza is always fantastic. Not the best pizza I’ve ever had (not meaning that in a negative way, still top 5) it’s still fantastic pizza, but the good is it’s always EXACTLY what I expect it to be as I ordered it in a timely manner. Never cold never any issues. Love this place

If you live in Battle Creek, have a bunch of hungry adolescents at the house and don't have time to mess around... download the Papa John's app. Use that to order and by the time you pull up, your order is ready and best of all, it is correct. I love the local places in town, but they are so slow and make so many mistakes. This location has been in town for a long time and the quality of product is the same as 20 years ago.

Good customer service, and good pizza

This place is great! Their deliveries are fast, the pick up time is minimal, I love the chicken poppers here they are always the best, on top of that their pizzas are always perfect, not over cooked, never made incorrectly, and tastes amazing. The staff there is always kind and friendly, although they can be loud at times.

I had a slight payment issue,which was immediately resolved. Josh is an amazing manager. I have spoken with him in the past and his customer service skills are impecable. I work in customer service myself and the way Josh handles himself,his staff and his guests is just wonderful. I would love to steal him for my team. Thank you again Josh. You are an awesome person.

I truly don't kno why things have changed here but it has gone down hill so much that I may never oder from papa johns again they can't get the oder right they don't even care not sure if there is new management I kno there is new workers from my last review and sorry but they are not cutting it and giving papa johns a bad name a rep

Very busy but order was hot, fresh and ready when promised!

Love Papa Johns. I have to drive from Marshall to get one now and have done so a few times since we have moved. I wish you would get one here in Marshall. Pizza is always delicious and LOVE the cheesesticks.