Mid-America Specialty Markets - Columbia

I was shocked that I received the phone call from Ms. Marsha Sanders at Overland Park KS office last week 8/12/21. She called me to review my homeowner insurance policy to see if there is any way to lower the premium. The reason I was shocked was she still remembered her promise to me 2 months ago that she would review it before my next renew. That means she cares about the customer; and what she said. She has been so helpful, patient and professional. She is great! She is The Best.

Marsha Sanders has been my insurance agent for 15 plus years. She has fought for me in one case that stands out but has always taken great care of me and my family.

I totally trust her and will always have her for my agent. I've been blessed with Marsha as my insurance agent, she is never to busy to answer any question I have.

She has been so great that my son and his family has also started using Marsha after a few bad experiences.

Marsha Sanders with Mid-America is always my "go to" insurance agent! If I have to leave a voicemail, there is no question that she will get back to me. She is always willing to answer questions, give me quotes in many different scenario's, and explain the policy in detail. I have both auto insurance and home owners insurance with her and I KNOW she has researched and given me my best possible options. Her best characteristic... TRUST! I KNOW I CAN TRUST HER WITH MY INSURANCE NEEDS!

Marsha Sanders is by far the best customer service rep that I have ever dealt with anywhere. She is so polite and courteous and easy to work with and she really cares about the client and does her very best to help in every way.

Marsha, I want to thank you for all your help and understand. I had so many questions about the medical insurance and you made me feel so comfortable asking you. Marsha you help us get the best medical insurance for our needs and the cost was so affordable. Thank God for this insurance that you help us get before my son had to go in the hospital with liver failure. My son was so worried about the bill. Billing come in his room and told him the total amount he had to pay, we paid it then and he was so great full. He could focus on getting better.
You do not know how much you saved us financially and emotionally. It would have broken us and him!
Thank you again, you are a life saver (truly)
Norma Hackney

The thing that sets Mid-America apart from other insurance agencies is the superior customer service they provide. Marsha Sanders, in particular, has been great to work with, helping with everything from providing temporary insurance to reviewing policy coverage to find savings and everything in between. She consistently goes above and beyond.

Marsha Sanders is SO great to work with! She has helped me with many different circumstances where I didn't understand, she would let me know what was going on, and/or what I needed to do. She is truly a lifesaver!

Bob you are a life saver when it comes to insurance for rental property. Bob and I started working together about 11 years ago, when I was just starting out investing in houses. Bob was very knowledgeable and went out of his way to find me the best deal and I did not have to pay an arm and leg for the great coverage. Thank you, Bob, for your kindness and your advice over the year. You have saved me so much money.
Shelly Hackney - Missouri

Tony and Marsha are both awesome and quick responding on situation that occur. Very helpful. Very patient as well. Great people skills. Thanks guys for great customer service as well.

Tony Broome and the team at Mid America have provided my insurance needs for sometime now! I have many different policies with them and have had a great experience. I would not hesitate to recommend them to anyone.

Marsha was so patient and knowledgeable! She explained all of our options and was very kind. I would recommend her to everyone!!!

Super friendly and efficient service! I would recommend them to anyone!

Good food, good prices and great staff and service.

Great Job!!!