Bertucci's Corporation

This is got to be the best Italian franchise around. I don’t typically eat at franchises if I can help it but I certainly make a point to stop here!

Hare Krishna Hare Ram .. Serene & Divine ...

They were awesome as usual

Fire food with good employees

Bertucci's (the picture is me)

I was very disappointed today! I ordered soup and salad for lunch. I re wives a Luke warm soup and no salad! Sent the soup back to get warmer soup…still waiting on side salad. Slow, disorganized and disappointing! Bertuccis has always been my go to, not any more!

You should be ashamed of yourself, I am a food critic, You have the audacity to charge a glass of wine Kendall Jackson $ 17. 25 for a glass of wine! You are no fancy restaurant a rip off. My server Angelik absolutely no personality whatsoever. I will never go back and will let people know what a rip off you are . A total disgrace, you’re not in Boston .

With much excited anticipation my family of 3 went to Bertucci's for dinner the other night. For a long time I wanted to try their food, etc... So I was glad we were finally going. Upon entering, the hostess didn't say anything like welcome to.... (like Olive Garden does) or even a simple hello. She said, how many? Unfortunately this is common in a lot of restaurants. Too bad they can't be welcoming like Chic Fil A, which doesn't seat you but they do greet you. So like cattle we followed the hostess to a booth. In the Annapolis, MD location this area where the booth was a 3 walled room, not very well decorated or inviting. When I asked about another location, nearer to the windows and more open looking, she said no one is serving in that area. However before we left the area was used. Oh I forgot to mention,she did not ask us if we preferred a booth or a table. My husband and I order the soup and salad. My son got the lasagne with soup. The minestrone was better than the sausage soup which was not very well spiced. Our server was pleasant and smiled but did not take away the plates in a timely manner,when they were no longer needed. Overall, I should have asked for better seating. The other side of the restaurant looked much more inviting. I think that would have helped with our 1st experience. With all the place to eat now a days, and you have to select carefully where to spend your hard earned money, will we not be going to this or another location.

I ordered food to be delivered from the Braintree location. This was the first and last time. The food took almost 2 hours to be delivered and was cold and
overcooked to say the least! I called to complain and spoke with Mike T. (according to the so called manager) and expressed my concern about Mike T. and how he hung up on me! The manager was just as rude...what a surprise. Unprofessional is an understatement. Word of mouth is powerful as we all know and no doubt they will be closing that location soon enough.

Ordered pizza and chicken parma via the Internet to be ready at a certain time. I arrived 10 minutes early and the food was already ready, resting on top of the oven. Got it home found that the pizza was burned, the sauce was unevenly applied and the pizza was basically inedible. The chicken parma for $17 had 3 slices of chicken, little spaghetti and a drop of sauce. I live less than 10 minutes away and the food was cold by the time I got home. I filed a comment card and still haven't heard from them. Now I know why when I went there their place was empty. Apparently, they don't care.

If I could give this facility no stars I would. The bartender was rude. The leftover food from another patron had bugs crawling on it. The bathroom floor was equally disgusting. Was going to order food, but decided against it.

Had a bad experience at the Darien, CT location with multiple rude and nasty staff members. After we tried bringing this to the mangers attention, and discovering that she was even more rude and nasty then the staff we had encountered we wrote to HQ and never got a response, location has recently been shut down.