Harr Toyota

Moved to Worcester recently, brought my older 4Runner in for an Oil Change a few weeks ago, REALLY impressed with the service team, I had Toyota Care, they took the time to do all the transfer paperwork BEFORE I came in for my appointment.

Fast forward a week, I am driving by and see a TRD Pro, I stopped in and asked about it, next thing you know I am in the process of buying a new car, extremely fair trade in value and the entire sales process was great. Thanks Melanie!
Highly recommend Harr, customer for life now.

This was my first dealership experience, Lou exceeded expectations and was outstanding from the second I walked in and all the way through my experience. I highly recommend this dealership. Huge thanks to Lou and Adrian, can’t thank you guys enough.

If you need a car choose HARR credit express!!!! I have bought 4 cars there now including my sons 1st car for a Xmas gift and Rich has always went above and beyond to make us happy! I have referred all my friends and family there and they also have been happy (8 referrals) rich and lee make the process quick and easy. I would never go anywhere else

I was looking for a dependable upgrade for my new vehicle…in the Midwest. My ideal model and trim were no where in sight. From a mutual friend, I was told there was one available…in Massachussetts. I told one of the wildest leap of faith and connected with Nana through my friend. He was able to sell me my new car in a matter of minutes via FaceTime. The process was tedious because of being out of state but it was smooth and stress free. Nana made sure that all of my questions were answered. Before I knew it, I was able to receive my vehicle the other day thanks to his recommended car shipper, Fisher (read my Google review on the company’s Google page). Thank you Nana and Harr for top of the line business!

Excellent service. I needed a new car and also wanted to trade in my old one. Ryan answered all my questions and was very friendly. Will was also super helpful. With their help I bought my first new car and I love it. Would recommend this location to others looking for a vehicle.

My vehicle was assigned to service advisor, Olivia. She did a great job of listening to my needs and addressing them accordingly. What stood out from my experience at this dealer is the honor code. They honored the quote they gave me even though the actual service was a lot more. I've run into this same issue at other Toyota dealers in the area. Except, those dealers didn't care enough to make it right. I'm happy to make the longer drive to a dealership that cares.

If anyone looking to purchase their next used or new car, I recommend Harr Toyota in Worcester. I purchased my used Camry from them. Will, one of the Sales Team Leaders helped me with the application for financing and I appreciate his work in helping me get my car financed through Toyota Financial.
Marty, GM, is very pleasant to talk to, and if you have any issues, he's willing to help you! Marty is very approachable and does his best to take care of the customers!
Thank you, Marty, for your help getting those floor liners.
Also, thanks to Jonathan for the floor liners.

Brought my Harr purchased Flex in today for routine service and had a great experience. Sean was super friendly, kind and knowledgeable…explained everything to me in an informative but not condescending way which I love as a woman handling my own vehicle issues. He also went above and beyond and last minute helped me with a wiper issue I mentioned just happened that day so wasn’t a part of my scheduled service. This courtesy made my day! My boys also said thanks for the Chick Fil-A it made waiting for Mom a little easier haha Thanks for a great visit!

I always have exceptional service here . Yes , they are busy, but for a good reason . As a woman I don’t ever feel they are overselling to me like I have at other dealerships and locations. They are happy to answer questions in a friendly approachable manner .

Thanks to the helpful staff here I saved 400 bucks when I had to get service at another location last minute . This location provided me extensive knowledge and education on a particular part I needed replaced . While the other location tried to lie to me on how they could perform the service and tried to leave me with a disabled vehicle . Thanks to my experience here I was able to let them know exactly why they were wrong and I would not be purchasing what they tried selling me . I can’t recommend this location enough .

Bonus that I can get Chick fil A for free while I wait for my service to be completed.

Thank you for the helpful service here .

Harr Toyota is magnificent! My sales rep was Roy, had a close friend of mine recommend I give a visit and he was right. Roy killed it. Got me in a new car fast, fought for a good APR, and sent me home happy. Appreciate it

Brought my 22 Apex in for its first service. I did not purchase the vehicle here. First service oil change and multi point inspection was done in about 45 minutes, well under the hour - hour and a half quote. Super happy with the speed of things! Definitely will be back for more service

Ask. For. Sabrina!
After going to 5 different dealers and being straight up lied to 4 times, Sabrina was honest, reliable, and got the exact car we wanted. She was responsive and helpful every step of the way. The sale was seamless and could not be happier.

This dealership is amazing! If I could give it 10 stars I would. Jamal is fantastic to work with. #ask4Jamal. Courteous, kind, and he listens. The manager Jose is easy going and straight forward. I felt zero pressure. Of note, I had been to 3 dealerships before going to Harr. It was awful. I was bullied and disrespected. Not at Harr! I felt like their only customer even though the place was packed. Incredible customer service. The entire staff is super friendly. This is the go to dealership.
Bar none!!!

Roy is a very honest person. Not only is he honest but will work hard and smart to work out the best possible deal for you. I was lucky to find this dealership to buy a new car.

Friday my kids father and I went into Harr to look into purchasing a car. We were taken care of by June and our friend Phoebe who had originally told us to go to Harr. I wanted to make my appointment with her but I guess he forgot when scheduling the appointment. Neither of our credit scores are where they should be but June helped us anyways. We had a late appointment Friday so we started the process Friday afternoon and came back first thing Saturday and we drove off the lot before noon with our new car. Very happy with all the people that we encountered but especially June. He had a really good vibe and you can tell he wanted to find a nice car for us. We picked the second one we saw but still. Very pleased with our experience and will definitely be back to purchase another vehicle in the future and will be referring anyone looking to buy.

Great service, the salesman handling my sale Jamal wasn't pushy at all, he took time to answer my questions, he was very patient with me in allowing me to review all my options and helped me find a reasonable plan for payments before moving forward with a purchase. The whole process from finding the right truck for me to securing financing, transferring plates, ect... was very smooth. Props to Jamal and the rest of the Harr Toyota team, you have a satisfied customer for life!

Bought and financed my 2021 corolla lease with them. Wanted to thank Jonathan in Sales and Dereck! Great professionals and straight up people, they made everything goes smooth through out the process!

Went next door to Harr Dodge and wasn’t even acknowledge for over 15 min so I decided to go next door to Toyota and what a great decision that was. Walked into Harr Toyota and in less then 30 seconds I was greeted by Jamual. Jamual took his time helping me find the truck I was looking for. At no point did I feel rushed, or pushed into a truck I did not want. Jamual gave me his honest opinion which you really can’t say about a lot of sales associates. Towards the end of my hunt on finding my truck Manager Derek came over and introduced him self. After looking at about 4 different trucks Derek suggested to Jamaul to show me a truck that was on the other side of the lot. At this point it was past closing but Jamaul still did not show any signs to rush or walk the sale. The end of the story Jamaul was able to find and get me into a new truck the next day!!!! Thank you Jamaul and Derek.

Sabrina provided exceptional service during my recent vehicle purchase. She made the process easy and stress-free. I love my car, and I highly recommend Harr Toyota and Sabrina for a great car-buying experience. :-)

I had a fantastic experience buying a car from Harr Toyota in Worcester this past weekend (and car shopping is NOT a favorite activity of mine). Karina was an amazing saleswoman, she had an incredible sense of urgency and was so kind, personable and accommodating. Will was efficient and awesome to work with on the finance side of things, the process was made smooth and simple. I didn’t spend excessive time in the dealership (which was super busy at all times) and I felt important and never had to seek anyone’s attention through the whole process. This was my family’s second time buying a car at the dealership and I will be returning to make future car purchases.