Port Townsend Henery Hardware

Thank you Henery Hardware for being open early and stocked with dog leashes. I parked in the ferry line and realized I left my dog leash back in Port Gamble. A quick dash into your well stocked store secured a leash. You saved the day!

I went into Henry hardware on the 22nd of August this year 2022. I was looking for two specific things. The first item I was having a really hard time finding on my own even though I was in the right aisle. I was looking for heavy duty picture hangers but the kind I saw were not ones that I needed. I then called out to an employee who happened to be walking down the main aisle and she went above and beyond the call of duty to help me out. We both unsuccessfully tried to think of different things that would work. She even asked the guys who were doing work in the back to help. Then she asked another employee if he could come and help and he did help and together they both went above what their job was even though it really wasn't difficult but they knew that this meant a lot to me to find these heavy duty picture hangers and I said well I guess I can always get them on Amazon and I was just really thankful that they were helping me.

I'm really not a fan of going into hardware stores because it seems like sometimes no one wants to help you and they figure well what does a woman know about hardware. Well I'm not a home decorator and I'm not building a home I just go in there for certain things. And these two people were the best people I've ever had help me out so yeah they get the full five gold stars and I will also send a letter to the manager or owner of the store and thank them.

I love this place. Honest business with staff that are helpful and I can count on most things being in stock when I need them. We are so lucky to have this hardware store. It’s a tough business to try please everyone in this town, but they do a pretty good job. Thanks!

When in doubt go to Henerys, you’ll probably find it there. Port Townsend would be a pretty boring place without this amazing hardware store. The staff is very helpful and oftentimes the owner is there too helping in the aisles.

Love this local hardware store. They have a little bit of everything. The customer service is amazing. We wanted a garbage disposal that was on sale, but was out of stock. They gave us a rain check for it. It came in while we were on vacation. They held it for 3 weeks & we got the sale price. We try & shop local when we can & they make it easier. Happy PT customer!

Great little hardware store. But there are some caveats.

It gets extremely busy at times (weekends with nice weather) and the aisles are narrow. Trying to navigate all the unfocused shoppers can be very frustrating.

They only normally stock one of most items. Need a 10in speed square? Well too bad if someone else got to it first.

Parking is somewhat limited.

If you get to the store when it first opens or towards the end of the day the other issues are not that annoying. But when they are at peak I've come to just avoid the store altogether.

They do have a surprising selection of items despite the store's size. But if the item you are looking for is in stock is always a roll of the dice.

They do have an online catalog and free shipping to the store which I have used a few times. Shipping speed, item selection, and prices were very respectable for those transactions.

I cannot say enough good things about Henery Hardware! Through the pandemic they have been incredibly kind and helpful, doing curbside pickup, ordering products they don't currently have in stock, and consulting on home repair over the phone. Doug in particular has been wonderful, taking the time to talk through different product options for my needs.

The store is well stocked and if they don't have it they'll help you find it. The people there are great.

The Honda shop at Henry is great. I have bought a mower there and had another (riding) mower serviced. They were prompt in getting the parts needed, fixing the machine and charged a reasonable rate. I highly recommend anyone who needs a Honda mower serviced to give them a shot - I was not disappointed.

This is definitely not the big box warehouse like our two big noteables (HD & L), but I assure they carry what typically necessary for a hardware store with a homegrown atmosphere that is second to none. If they don't have it, they'll take the time to accommodate getting it or steer you in the right direction to find it. Great ciustomer service is a selling point for me and I've been a customer since moving my business here in 2003.

This place has everything you need Like seriously - clothes, dishes, gifts, cleaning supplies in addition to hardware and yard care supplies. On top of that, the staff is friendly, knowledgeable and ready to help.

I can’t say enough good stuff about this place. Honestly one of the best stores of any kind in Port Townsend.

Great customer service and great prices! Very well stocked with large variety of goods!

I'm convinced that this store has everything you could possibly need. We've been coming here for the 3 1/2years we've lived in PT. Recently, we really looked around and was thrilled to get a fire ash can for much less than Coastal in Sequim.

Great hardware store, large selection of everything you may need, if they don't have it they will order it for you. Great helpful staff too, you can't go wrong here!

Great store , with just about anything you might need. Excellent staff!!!
Albert

I always have a positive experience at Henry's. Always an employee around to help me find what i need. My checkout is always courteous and helpful.

Great hardware store with (nearly) everything you need. The staff is very knowledgeable and always helpful.

Great little store, very friendly and helpful folks. We rented a piece of yard equipment, and it was a reasonable cost.

A great local hardware store with friendly staff and a wide selection of supplies.