WNC Insurance Agency

Service couldn't be better and the phone is answered every time after one or two rings. Few businesses are run this well! Thanks so much, Stan Steinberg

Great service with a smile. I normally have done my own property/vehicle/etc and I’m glad this time I decided to go with a local insurance broker, who handled a few issues that would have drove me crazy. They are amazing, especially Lee.

Today, I received an email from Erie Insurance requesting I evaluate my experience with their products.

It struck me that ALL of my experience with their products and any insurance products for that matter, are directly related to the people with whom I interact. The people with whom I interact here in Western North Carolina and Lauren and Dan of this agency. Their professionalism, personal accessibility, industry knowledge and commitment to service are exceptional - beyond any I have received from insurance agents in my many decades on this earth.

If I have a question, they will do their best to answer it then. If they need time to research the answer, they do so and keep their commitments to get back to me. I have NEVER felt any pressure to buy, upgrade or otherwise change a policy that I am satisfied with. It is clear they put service before sales and as a result, they earn trust, retain customers and their business grows.

They have earned my highest recommendation.

We just started working with WNC and Lauren and she was on top of the whole process of changing insurance companies and making sure everything was done correctly. It was a complicated change and required a tremendous amount of follow-up and Lauren was available the entire time to ensure that the everything was received and also to troubleshoot any problems. We really felt valued as new customers and are very happy we made the change. Highly recommend her.

WNC Insurance understands customer service better than almost any company with whom I have ever been around.
Lauren took my call and set the bal rolling like clockwork.
Do yourself a favor and work with Lauren and Dan!!

Lauren and Dan have always been prompt, responsive, and thoroughly knowledgeable when I have asked about my policy. They have also given me good advice about the coverage I really need. I've been a WNC Insurance Agency customer for 18 years and have no plans to change.

I have been a client of WNC Insurance for several years. They are very responsive to any request for help, friendly and positive. When I call or stop by, I feel seen and heard as a individual and I’m always greeted with a smile. Very personal service. I especially want to commend Dan Tobias for his customer service.

Lauren is Absolutely the most professional and sweetest lady to work with!! Also super easy to switch over and am saving $50 a month for the exact same coverage!! I definitely recommend wnc!! You won't regret it!!!

WNC Insurance Agency was super helpful with helping me obtain the necessary insurance for my events. I look forward to working with Lauren for all of my future business insurance needs.

I have been using WNC Insurance Agency for both my car and home owner's insurance for over a decade and have been very pleased with their service. They are very responsive, easy to get in touch with via phone or email and always take their time with me. I appreciate them and will continue to use them for my insurance needs.

I have had my insurance through this group for years. Prior to WNC, I would insurance shop with different places annually and usually would run into issues that would need to be resolved during my coverage period.
WNC has eliminated the need for me to do that. Everything has always been seamless. I have never had a problem and often when I need to call and make a change, they find a way to save me money and obtain more coverage for me. They truly have great customer service .Highly recommend!

We want to thank Lauren Tobias for being so responsive and taking the time to help us determine what kind of coverage we needed for each of or policies and saving us money too!

WNC Insurance is at the top of my favorite service providers. I had been with the same insurance company for 32 years and when needed, they provided horrible customer service. In less than 3 hours of my initial contact with them, I had quotes emailed to me!!!! Then immediately followed up with a phone call to make sure I received it and if I had any questions.......Of course, I switched all my insurance to them. I highly recommend them for all your insurance needs.

They’re one of the best! Lauren is great at getting the right info, quick and thorough. They answer phones immediately and their customer service is paramount.

The insurance claim was a very positive experience. Winds tore the roof off the pumphouse/outbuilding, Erie had an adjuster here the day after I reported it. The funds to replace the roof were in my account the same day. You could not have expected a better result. Thank you, Erie, for protecting me. You have earned a lifetime customer.

Very professional and helpful staff. I believe that the recommendations made are client focused and balanced. I have shifted all my insurance business which can be moved to the WNC agency.

Lauren with WNC is very helpful and super responsive! I really enjoy working with her and she helped me set up my first car insurance in no time.

Lauren has always been very helpful, honest and quickly responds to my questions. This is the first insurance agency I've worked with where I felt they were working WITH me instead of trying to make a profit.

I have worked with WNC Insurance Agency for many years. Their service is prompt, courteous and professional. Their rates are competitive. I will continue to use and recommend WNC Insurance Agency. Thanks guys for all that you do for me and my family!

I am very pleased with the work WNC and Lauren Tobias has done for me! Saved me $1K!!