Discount Tire

Have been a customer for years
The staff is experienced, very helpful & work hard
They sell “the right solution” vs upselling
Good inventory on site supported by stocking warehouses in DFW.
5⭐ location ( heads up they’re always busy)

The experience could not have been any better!!!! We arrived. Parked. Started walking to the door and before we reached the door, Alan came outside and greeted us. I told him I had a blowout, was riding on a spare and from out of town. He checked all of my tires and also said I needed not only one new tire but two new tires. I did not question him because I thought I needed the other tire replaced anyway. We were in a hurry as we wanted to enjoy our day in Dallas and not spend it all day at a tire shop. He said I can have it done in 45 minutes. I asked if I could hug him. And he held his arms out. I gave him a side hug and was so grateful for such good news. He quoted me a price. I agreed to it and he had the team begin. He came to the waiting room halfway through the process and informed me that they were “halfway done”. We were out of there in 25 minutes and back to the hotel before 9:00. The friendliness and service was excellent. Thank you for getting us back on the road!!! Thank you, Alan, for your kindness and excellent service.

Alan and Chris were extremely professional and knowledgeable. Had me in and out in 35 min for new tires. I have purchased a few sets of tires from this location and they’re always consistent.

I needed 2 new tires, went to their website, ordered and paid for the tires and scheduled the appointment for the most convenient day for me. I showed up for my appointment exactly on time and walked in to check in. I had never been to this location and I maybe purchased tires from Discount Tires at some point in the last 20 years but don't recall. Anyway, I saw about 8 other customers waiting and one person ahead of me in line. I was shocked when someone came out from the back to check me in instead of having me wait. I know this sounds like a silly thing but how many times have you been in a long line and wondered why they don't have more people to assist? This wasn't even a long line and I wasn't in a hurry so right off the bat I felt good about this place. My appointment was for 8:15, around 8:20 after they had taken my car back for the tire replacement they came back out and a technician showed me the lugnuts on my wheels and how they were swollen and therefore he was recommending replacement. They replaced all the lugnuts on all the wheels, not just for the two tires I purchased and I was out the door by 8:39. In less than 45 minutes. This location was professional, efficient, and customer focused. I have 4 vehicles and will be purchasing all my tires from here from now on.

Always the best. The only place I go for my tire changes for personal and business. There’s no sense in shopping around. I do the road hazard warranty on everything. These guys are the pros and always do it right. I have used this facility exclusively for nearly 15 years. I was just thinking about how great the service was that I received there yesterday and figured I’d hop online and drop a review.

These guys are just excellent. Walked in for tire rotation, they were busy but still found a way to pull my truck in to rotate immediately. I was in and out in under 20 minutes. They have a “Can-Do” attitude which is why I only buy my tires from Discount Tire!

Since I first came to Texas in 1990, Discount, tire has been the best place for tires and tire repair. Their service is above their competitors. What really sold me was their free flat repair when I was traveling to College Station in the mid 90s. Fast forward to 2023 and they still offer some of the best service in the industry. Keep up what you doing.

We took our car to this Discount Tire location because of an air pressure issue today. The staff was professional and courteous - they were able to find a nail in the tire and repaired it for FREE. Our repair was done in an hour (perhaps since we made an appointment it allowed for better time management). We greatly appreciate their help with our tire issue. We will be going back for our future tire needs. Thank you.

A big shoutout to the Discount Tire team. Stopped in yesterday to get a blown tire replaced. Sales Rep asked whether I had bought them there and had Road Hazzard. I had no idea, but he checked the system using my cell # and yep I had both. So it cost me a total of $ 16 bucks. The money I saved was based on the honesty and checking of a good guy. Everything went fine, and I'll always remember why I choose Discount

This Discount Tire store should be the model for every tire store. Excellent appointment scheduling, timely updates, and professional service all the way through. I'll never buy tires from anywhere else. I'm a Discount Tire customer for life!!!

I’ve never been disappointed with this place. The service is great, quick and more affordable than other shops. Thank you Discount Tire!

If you come here, the person you'll DEFINITELY want to see is LORENZO! This guy goes ABOVE AND BEYOND for you and he's also SUPER nice. Do yourself a favor and trust me because I'm very picky when it comes to customer service hospitality (Yes, I've worked in customer service hospitality before and know how it should be done) LORENZO is THEE guy to go see. On a scale of 5 starts, Lorenzo is a 10!

Been going to these guys for years, always great service, and great prices. No matter what time of day. It’s usually a pretty quick in and out.

The employees are always courteous and helpful. Love that they offer free tire repair. They even replaced the broken valve stems for free on my work vehicle last year that another company screwed up. Competitive pricing on tires. Definitely recommend Discount Tire for professional tire services.

An establishment that does right by their customers! Made 3 visits in past week for the same tire I’ve been pushing back replacing. Each time they’ve looked out for my safety over their convince. Whether it be 8am rushing to work or 6pm staying late to make sure i’m taking care of either by just putting air in or finally replacing it. Very appreciate of manager Angel and his staff! Thank you guys.

I came in having had a bad day and I was being very unreasonable. Chris and Nick were more than understanding and helpful in a stressful situation. Been a customer for years and will continue to be.

I've been there 4 times and my experience with customer service always been great. Service is always quick no complaints.

I see many people complaining well let me tell you about how my experience went, I was trying to change my tire for almost an one hour after it blew on me! I got to discount tire and a employee was right there waiting for me I would say with a smile but well you know he had a mask because COVID, he took care of me he helped me, he even help me to get everything together and I was out! Yes there was people but let me tell you! If you have an emergency I would recommend them! I can't talk about other discount tires because I just come to this one it was a great experience

Jorge was a very cool observant guy.. He aired my tires today but I was going through something and said the right words for me.. Keep employees like him! Thanks

I had a blow out the other day and I knew I was in need of some new tires. After I got off the phone with the wrecker company they towed my truck to discount tire. I called this location and spoke to Marcos and told him about my situation. They had three tires of KO2’s 285 60 20 in stock. But he told me to give him a few minutes to see if he could find a fourth for me so I didn’t have to wait longer. In about three minutes he called me back and told me he found the fourth tire I needed. From the time I had a blowout to the time the wrecker dropped off the truck I had a turnaround time of 2 1/2 hours. And I know these guys contributed greatly to hiw fast I got my truck back that afternoon. I am a professional mobile auto detailer and my vehicle is my life source for work. So thank you to all these motivators and hard workers that were able to get me back up and running.