Pep Boys

Thank you Danielle Manager and Will technician are amazing. Danielle's professionalism is unmatched. I called for a wheel alignment she got me right in same day. Her technician found some other issues that I will return to get done. I have found a new home for my auto care needs. Thank you again Danielle 💓 💖 💗 Blessings see you soon.

The crew here are great Danielle the manager is great Will is a great fast and efficient master tech , Braden and Bryson are great also they all work well together and treat the customers with great respect if they ever leave or are fired I will follow anyone of them to their new shop. Danielle is 110% better than the former manager Kyle.

After trying to go to a couple other spots the day before a major holiday travel weekend, I came to Pep Boys to get my break light fixed. They were so quick and helpful that I was in and out before I could settle in for the dreaded trip to the auto shop. Thanks yall!

Very friendly service from the moment I arrived for scheduled appt. Online booking was easy & the tech completed my tire replacement & alignment timely. Will be back.

Pep Boys personnel is friendly and helpful. They kept me up to date on the status of my car; called me to let me know it was ready. When I went to pick it up they explained all the services they did and the explanation of cost. Extremely helpful, would recommend.

My review is just for electric vehicles.
I recommend taking your Tesla to Pep boys! Pep Boys offers lifetime warranty for wheel alignment and the cost starts at $199 plus $30 off coupon from their website.
They are caring. Better service so far compared to Firestone (EV wise).

On my way out of the city and had an issue with car on the highway. I pulled over to the nearest place to help me and Pep Boys in McKinney took care of me. Thank you so much Danielle for your help!

I called and they set an appt up for my two vehicles the next day. They were very helpful and got both vehicles taken care of. I was having trouble with one of my cars but they were very patient with me until I got it all sorted out. Highly recommend this location.

Had amazing service with great people. I was there a long time today and they did everything they can to assist. I know I’ll be back. Thank you for amazing customer service

Great experience getting a new battery. I spent less than an hour there and everyone was very professional. The young man at the desk was so attentive and was very engaged with all the customers. I was impressed with the way he acknowledged each person and told them a timeline “Thank you for coming in, I will be with you in about 5 minutes.” That doesn’t happen very often, these days.
They really saved me when I was in a time crunch. I highly recommend this location, will use them again.

After recently fixing my radiator (not at Pep Boys) I was overwhelmed when my belt (drive belt? Serpentine?) fell off and my car broke down- with a toddler in my vehicle. After explaining my situation to the area supervisor, he did an excellent job to help me out and solve the issue I was having. He was incredibly thoughtful as well. Kyle also was very patient with me and understanding. I was impressed and will be coming back for more services here.

This is a great place to take your car for servicing! As soon as you walk in, you are greeted by Marlon who is so kind and helpful. The techs are efficient and ease my mind with what is going on with my car. Definitely recommend and will return!

Decently fast and very communicative throughout the work being done. Charles and Will were very kind and helpful!!!

After getting the run around at a couple other big name tire shops Pep Boys in Mckinney is the place to go. Excellent service, took excellent care of my wife and her tire needs. Will definitely return to this shop.

Kyle, Octavio and David at Pep Boys in McKinney was phenomenal. I called on the phone and spoke to Kyle first before coming in to verify the price of a Pre-Purchase Inspection, he told me the price and placed me on a brief hold to help out a client in the store. Things took a little longer than expected but instead of keeping me on hold for longer like most people today would do, he asked for a moment with the customer in front of him to let me know he didn’t forget about me. I quickly asked him his availability today and verified the address. I came to the store 20 minutes later and he was as professional in person as he was on the phone! I asked about the online price and he helped me figure out how to get it at that price. He offered me a Lyft to either work or home and I declined but I really appreciated the offer. That is a really underrated service that not all places do. He took my notes of the car I might purchase and the car was seen in about and hour, and a little over another hour and it was complete! David was the mechanic who looked at my car! Octavio came out when it was finished and explained everything that was good and went over the CarFax with me. Thankfully there were no issues!

Now I feel confident about my used vehicle purchase!

Thanks to Kyle, David and Pep Boys! I WILL be coming back!! Thank you Kyle, David and Octavio!

Bryson did amazing job with my new tires.
Quick, friendly would love to do it again.

Great service! These guys actually care about your vehicle and you. They take the time to show and explain what's going on with your vehicle, unlike going to the Ford dealership across the street. Thanks guys!

When I called an hour ahead of my schedueld appointment to make sure they had the tires from my online order, they didn't. Rob went above and beyond personally drive to another store and get the tires and my work was started within 30 minutes of my original appointment. Kudos to Rob. Your online system... not so much.

Went in for a wheel alignment. They did a good job, time conscious, and they honored advertised, price / coupon.

I previously went to Meineke in the past. I had used Pep Boys with good results at an out of state location when traveling. Try it out this location after bait and switch tactics attempted at Meineke.

These guys took care of a tire issue from another pep boys across the country. They honored the guarantee guarantee and had a great attitude. Great service!