Martin Automotive

I have used Martin's twice. I had excellent service both times. This last time I brought my Jeep Compass in. They were the first people to explain my CVT transmission to me. And Did a tune up. Janice Joplin Jeep runs better then, when I bought her last January. Thank you Martin Automotive for great service and being polite! Ladies need that when dealing with car repairs.
Laura Nafziger

Jeremy and team did and excellent job on my F-150. I appreciate their ability to get me in within a week and quickly diagnose and fix my problem. The shop is clean and the staff is courteous. I will return for my future needs.

I Love the folks at Martin Automotive! They are friendly, accommodating, and they do high quality work. Thank you Jeremy, Lydia, and all of the service staff for making it a pleasure to do business with you.

I am a BIG fan of Martin Automotive. They are caring, honest, and personable, and are one of the best shops I've been to! I highly recommend them.

I couldn't have asked for a better experience with both of my cars here. I would rate higher if possible.

I first dropped off a 1999 Lexus GS300 that ended up needing a lot more work than I thought. They provided me with all of the information of the repairs and even gave me a fair recommendation on if I should save the car or not. In the end, Jeremy and I both agreed that the car should be saved due to it's rarity.

The next car I brought in was a 2014 Honda Civic Si coupe. It didn't need too much other than an alignment and brakes, and a caliper, but Jeremy once again gave me all the info I needed to make a decision. I agreed to have them fix everything needed on the Civic and when I got it back, it ran better than before I came in! The TPMS light was still on, but that is due to the recent cold temperatures, so that wasn't a surprise to me.

I applaud the professionalism of the staff, including Lydia and Jeremy, whom both I had direct communication with. I will definitely be back to my favorite independent shop in Sunnyland for my future car necessities.

Michal

A great experience all around. I liked the after hours drop off/pick up option. The communication, speed, and price were great and I'll certainly be back for any future repair needs!

I had my break pads and rotors replaced. Excellent communication and pricing. Lydia at the desk was amazing! I will definitely be back!

Trustworthy service. We have been going to Martin Automotive for several years now! Always welcoming, timely, and honest! They give you your options and help you to make decisions that are right for you.

Martin Automotive is a wonderful place to go when you are having car problems. I recently had a rear brake job done and they did a wonderful job. Ron kept in contact with me throughout the process so there were no surprises. They are upfront and honest and treated me with respect and appreciation. I was equally impressed that the owner called to thank me then followed up with a hand written note. I highly recommend them to anyone needing work done.

We have used them for years for our vehicles. They are fast, friendly, and they do a nice job servicing our cars. I especially like that the quote they give you to do the work always matches the price you pay when they are done. They also let you what additional service your vehicle might need (ex. you have an oil leak) and the price it would cost, but they never pressure you to do the extra work. I love the no pressure aspect, which is rare. We have never used the shuttle service, but they do have one. We use the waiting room which is very clean with enough room to social distance from other customers and a flat screen tv with cable. (If it is on HGTV then you know I was just there) Highly recommended!

Great service, clean, and timely. Took my car in to have tires replaced and they put me on their schedule very quickly! A few months later I had a nail in my tire and was losing air and they patched it up for free! I would recommend trusting Martin Automotive with your vehicle.

From the many experiences of my own and of my brothers I have to say the respect, quality of the work, and the work performed is of top quality and I will highly recommend that people go there for the car work. The crews are very friendly and listen to you when you explain the problem. And I trust that they don't run no games on anyone just to get their money.

I’ve been very pleased with Jeremy and the Martin team for all my auto repair and diagnostic needs over the last 4 years (since I’ve been in the Peoria-area). Jeremy, in particular, has been extremely transparent and honest. He even recommended other businesses for a specialized exhaust repair to help me save a few bucks in a pinch; which spoke volumes about his dedication to taking care of customers. That example and other honest conversations have earned my loyalty and respect. I’ve never felt exploited or pressured with up selling. One of my first times working with them I was questioning some suspension-related diagnoses that they threw at me. Being a skeptic and somewhat mechanically-inclined, I jacked up the car at home and everything they described was accurate. One of the few businesses I’ve ever taken the time to review. Can’t recommend them enough!

Nice, clean shop. They are always very helpful and take the time to explain things. They are also very willing to check things over for you and they're honest and don't recommend things that you don't need. The shuttle is very convenient, and it's always very easy to get an appointment there. I recommend them to anybody that asks about a mechanic. They also have a coffee pot and an excellent couch to take a nap on. 😀

Quality service, trustworthy staff

I have been taking our cars to Martin Automotive for almost four years now, and they are in great shape due to Martin Automotive's excellent work. The staff is always willing to answer my questions or explain information to me. They do not pressure me into making repairs. I feel that I usually have plenty of time to budget for any upcoming repairs/maintenance. The shop's waiting area is very comfortable, safe, and kid-friendly. For lengthier maintenance/repairs, I have taken advantage of their convenient shuttle service and their pick-up/drop-off service. This repair shop is the complete package, and I am glad I found it. I trust Martin Automotive to take care of my vehicles and give me the best, quality service. I would recommend Martin Automotive to friends and family.

We are certainly blessed to have Martin Automotive in our town of Washington. The service is tremendously wonderful. They take extra care of their customers and are honest about problems with your vehicle. They get you in quickly and will call you by name when you enter the desk area. My whole family uses Martin Automotive. There isn’t anywhere around like them. Such friendly, honest service.

have been taking all of our cars to Martin Automotive since they have been in business and I would not go any where else! They do excellent work, are honest and professional. The staff are are willing to answer questions and do not try to sell services or things that are not needed. The waiting room is very nice and clean but a shuttle service is available if I am not able to wait. Prices are very reasonable and fair, and are explained prior to any repairs. I LOVE this place and because of them my family cars continue to run "like a top!" Thank You Martin Automotive!

Best Auto shop with no equal. If you need a repair stop your search and get to this place. Best customer service and top notch repair

Great customer service and quick turnaround from their highly skilled mechanics!

I am in a wheelchair and if I need something checked out, they'll have done right away, whether it's battery or tires, or whatever else, they are always there for me. The cleanest shop to the certified mechanics. They won't sell you what you don't need or rip you off.